iLending Avis 1 896

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They did a great job securing me a great new loan on my refinance of my vehicle. They got me the best rate in refinance me when nobody else would definitely use them again in the future and we’ll reco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huey Wooten was such a great help and very understanding. The process was not rushed and he was very attentive. I hope he’s receives the recognition he deserves!

Noté 5 sur 5 étoiles

Refinancing my car was a great experience thanks to Fay. She was professional, kind, and very knowledgeable. She answered all my questions and made sure I understood every step of the process. Everyth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Awesome experience, awesome people, and awesome work. Faye helped me from start to finish and worked so hard to find a company with a better rate than what everyone else was trying to give. Faye you a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Établissement de crédit

À propos de iLending

Écrit par l'entreprise

We are iLending. We save people money on their car loans. We are the kind of people that you can trust to have your best interest at heart. The kind of people that take a genuine interest to improve your financial situation by meeting you where you are, without judgment. We are real people helping to solve real problems. We are respectful. We are knowledgeable. We leave our clients better off than when we found them. We are more than a car refinance company; we change the world by helping one client at a time. iLending is a national leader in automotive refinancing. Through strategic partnerships with credit unions nationwide, we offer competitive interest rates on car loans and creative refinancing solutions to thousands of clients a year. iLending is a Better Business Bureau® Accredited Business and maintains an A+ rating.
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Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

This company are idiots

This company are idiots; they obtain your information illegally without your authorization and then contact you to offer you things you didn't ask for.

14 avril 2026
Avis spontané
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Réponse : iLending

Thank you for your feedback. We’re sorry to hear about your experience.

iLending works with customers who have expressed interest in auto refinance options through various aggregators, and we take privacy and communication preferences very seriously. We do not obtain or use personal information without proper authorization.

If you would like to be removed from any future communication, please contact our Client Relations team and we will ensure your request is handled promptly.

Noté 5 sur 5 étoiles

Great job great ratings would recommend anyone

They did a great job securing me a great new loan on my refinance of my vehicle. They got me the best rate in refinance me when nobody else would definitely use them again in the future and we’ll recommend them to anyone.

10 avril 2026
Avis spontané
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Réponse : iLending

This is great news! We're so happy to know that you had a good experience.

Noté 5 sur 5 étoiles

Great to work with

Jonas Johnsey was great to work with. Thanks again

7 avril 2026
Avis spontané
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Réponse : iLending

This is great news! We're so happy to know that you had a good experience.

Noté 5 sur 5 étoiles

Worth it

Andrea was a great representative. Very kind and communicative. And, at the end of the day, I am paying less for my car. I appreciate the work they do.

2 avril 2026
Avis spontané
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Réponse : iLending

Thank you for your kind feedback! We’re so glad to hear that Andrea provided a great experience and kept you well informed throughout the process. We’re also happy we could help you lower your car payment. Thank you for choosing iLending!

Noté 5 sur 5 étoiles

Refinancing my car was a great…

Refinancing my car was a great experience thanks to Fay. She was professional, kind, and very knowledgeable. She answered all my questions and made sure I understood every step of the process. Everything went smoothly, and I felt confident the whole time. I really appreciate her excellent service!

1 avril 2026
Avis spontané
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Réponse : iLending

Thank you so much for your thoughtful review! We’re thrilled to hear that Fay provided such a professional, knowledgeable, and supportive experience throughout your refinance.

We’re glad everything went smoothly and that you felt confident every step of the way. Thank you for choosing iLending!

Noté 1 sur 5 étoiles

Not even one star this place is trash

Not even one star this place is trash. They told me they could refinance my car and then they screwed me over. They ran my credit and then told me I have to pay $7000 to pay off my loan which is a trash. I hope these people get kicked in their face

24 mars 2026
Avis spontané
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Réponse : iLending

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

Auto refinance approvals and terms are determined by a variety of factors, including lender guidelines and the overall loan structure. In some cases, additional conditions may be required in order to complete a refinance, depending on the specifics of the situation.
We understand this can be frustrating, and our goal is always to provide clear information and available options throughout the process. If you would like to discuss your situation further, please contact our Client Relations team.

Noté 5 sur 5 étoiles

I’ve gotten several loans for cars

I’ve gotten several loans for cars, homes, etc. But I must say that iLending was the most hassle free place I’ve ever tried for a great rate!

11 mars 2026
Avis spontané
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Réponse : iLending

We value your feedback—thank you!

Noté 5 sur 5 étoiles

Everything is excellent for me to all…

Everything is excellent for me to all the staff that process my auto loan. I will recommend this lending company to all my friends.

13 février 2026
Avis spontané
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Réponse : iLending

We value your feedback—thank you!

Noté 5 sur 5 étoiles

review

Quick and easy great informative staff kept me in the loop throughout the entire process would definitely recommend

12 mars 2026
Avis spontané
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Réponse : iLending

We are glad you enjoyed your experience at iLending. Please visit us again soon!

Noté 5 sur 5 étoiles

Awesome experience

Awesome experience, awesome people, and awesome work. Faye helped me from start to finish and worked so hard to find a company with a better rate than what everyone else was trying to give. Faye you are awesome

19 mars 2026
Avis spontané
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Réponse : iLending

We are glad you enjoyed your experience at iLending. Please visit us again soon!

Noté 5 sur 5 étoiles

Brandon and Lawrence were very helpful

Brandon and Lawrence made the process of refinancing my auto loan very simple. They were very communicative and were very direct when it came to signing the proper paperwork.

6 mars 2026
Avis spontané
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Réponse : iLending

Thanks for your review — we appreciate your feedback!

Noté 1 sur 5 étoiles

iLending's Rep took all sensitive info and disappeared

Got a call from iLending from Kristie on Feb 24 at around 4:30pm, she took all the info needed for a loan and for the co-signer. She said she should reach out back to us in about 2-3 days.
I submitted all the documents she asked using her link of Feb 25 at around 5pm.

It's been more than a week and she completely disappeared.

Called Kristie Mar 2, 3:55pm. She did not respond. Left Voicemail as well. Called Kristie Mar 3, 10:15am, Did not respond. Left Voicemail as well. The same day Sent email Mar 3 at 11am - she did not respond. Called Kristie Mar 4, 4:30pm. She didn’t not respond. Left Voicemail as well.

Called iLending Mar 4, 4:50pm. Someone answered the call and said he’d see if Kristie is available. He said she left a note for Kristie, so she should call me back once she is available.

Called Kristie Mar 5, 4:05pm. She did not respond.
Called iLending Mar 5, 4:08pm. Someone answered and said “I’ll leave her a note so she can reach out back to you".

Completely unprofessional. I do not recommend iLending.

5 mars 2026
Avis spontané
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Réponse : iLending

Thank you for sharing your experience, and we’re sorry to hear about the difficulty you had reaching our team. We understand how frustrating it can be when you’re expecting a follow-up and don’t receive one.

We would like the opportunity to look into this further and determine what may have happened with your application. Since we’re unable to locate your information based on the details provided in this review, please contact our Client Relations team at customerservice@ilendingdirect.com
or 303-607-6203 and reference this review so we can review your situation and assist you.

We appreciate you bringing this to our attention and hope to have the opportunity to resolve the matter.

– iLending Client Relations Team

Noté 5 sur 5 étoiles

Worked with Frederick

Worked with Frederick. He was pleasant, polite and knowledgeable. He stayed in touch with me throughout the process and walked me through all the paperwork.

20 février 2026
Avis spontané
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Réponse : iLending

We are glad you enjoyed your experience at iLending. Please visit us again soon!

Noté 5 sur 5 étoiles

My experience with iLending was… AMAZING

My experience with iLending was amazing, Joann and Miranda made this refinance a breeze and flawless was routinely updated, and kept up to date on what was going on, they found the best rates !! They were amazing and outstanding !!!

28 janvier 2026
Avis spontané
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Réponse : iLending

Thanks for the great review, It was a pleasure serving you as a customer.

Noté 5 sur 5 étoiles

Love this company

I had an excellent experience refinancing my auto loan with iLending. They were incredibly fast, kept me updated throughout the entire process, and helped me secure a lower rate. I was approved quickly and had the loan completed within two days. The process was smooth and stress-free. Highly recommend!

18 février 2026
Avis spontané
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Réponse : iLending

We are glad you enjoyed your experience at iLending. Please visit us again soon!

Noté 5 sur 5 étoiles

Great people to do business with save…

Great people to do business with save me a ton of money always in constant contact with me. Don't look anywhere else but them for your refinance.

18 février 2026
Avis spontané
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Réponse : iLending

Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us.

Noté 1 sur 5 étoiles

This bank collects excessive amounts of…

This bank collects excessive amounts of information, wastes a lot of time, and works extremely slowly. In the end, all you get is an apology — nothing more. I do not recommend doing business with this bank. This is the worst customer service I have ever experienced. What is the point of your apologies if you only make things more complicated for your clients

16 février 2026
Avis spontané
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Réponse : iLending

Thank you for your feedback, and we’re sorry to hear that your experience did not meet expectations. Auto refinancing can require documentation and verification steps based on lender underwriting guidelines, and we understand this process can feel time consuming or frustrating. While we work hard to move applications forward quickly, final approvals and conditions are determined by our lending partners. We apologize for any delays or inconvenience you encountered. If you have any additional questions regarding the refinance process, please feel free to contact our client relations team directly so we can assist you further.

Noté 5 sur 5 étoiles

Customer Revieq

The company's customer service practices were excellent. Everything was explained in detail. All of my questiln were answered and I was treated with respect and courtesy. My car was refinanced without complications and with a rate I was satisfied with.

13 février 2026
Avis spontané
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Réponse : iLending

We’re grateful for your review!

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