iMovR Avis 

332
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was an overall good buying experience. They accidentally sent the wrong crossbar, but after a quick call with their friendly customer service, they confirmed and sent over the correct one free of c... Voir plus

Noté 2 sur 5 étoiles

Order a desk and asked if two cpu holders could be attached to the desk. Was told they could since ther would be holes for the screws to atrach, but there are predrilled holes or instructions on how t... Voir plus

Noté 5 sur 5 étoiles

I initially wrote a bad review because the product was smaller than I wanted. Within a day, the President of the company reached out to me and completely solved the issue by providing me with the mat... Voir plus

Noté 5 sur 5 étoiles

Needed some trouble-shooting help regarding a Lander desk purchased a few years ago. It seems customer service has improved drastically since the time of my purchase. I had a very quick response with... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Magasin de meubles
  3. Pharmacie

Écrit par l'entreprise

iMovR is leading the office fitness revolution against 'sitting disease' by implementing innovative ideas in high-quality products. We are committed to create the best standing desks and ergonomic accessories for all users.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

332 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(332)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Customer Support was really great

Customer Support was really great, I thought my desk was going to be broken forever, the controller wouldn't lower and my desk raised to full height on its own. I was helped immediately and was guided through the process to get my desk operational again.

Best customer support and help I've ever received.

Going recommend iMovr at every opportunity.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Awesome customer service

Cristal in customer service corrected my order when the incorrect product was shipped to me by accident. She communicated various updates on how to get everything correct throughout the process and I'm grateful for help in getting everything sorted out.
As for the 42" corner desk conversion, I love the product. It's well made, very functionable, and I have enjoyed using it these past couple weeks.

16 octobre 2024
Noté 5 sur 5 étoiles

Very happy with our new kitchen mat

Very happy with our new kitchen mat! Would be great to have more color options, but that seems to only be available with lower quality mats from other vendors.

10 octobre 2024
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Réponse de iMovR

Glad you like it! And thank you for the review!

Noté 5 sur 5 étoiles

Awesome Experience

Great desk and superb customer service

25 septembre 2024
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Réponse de iMovR

Reviews like this is what we strive for every day - thank you so much for taking the time to review us.

Noté 5 sur 5 étoiles

No issues

No issues, wrapped and protected everything well.

24 septembre 2024
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Réponse de iMovR

Thank you for the review!

Noté 5 sur 5 étoiles

Great Customer Service

I have had a fantastic experience with iMovR and their products. They have quickly helped me solve the issues that have come up with the cabling on my sit-stand desk (I kept pulling on the cables when I crossed my legs under the desk while sitting and needed replacement cables) and they also replaced the worn out controller under warranty on a 6-plus year old desk.

23 septembre 2024
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Réponse de iMovR

Thank you so much for the review and glad we could help!

Noté 2 sur 5 étoiles

Desktop great, but not order accuracy/shipping time

The zip lift desktop is great. Very sturdy, easy to set up and use. However, shipping took longer than they suggested and when it arrived I found that part of the order (monitor arm) was not shipped with the desktop. They were part of the same order. Ordered this almost a month ago and still not complete. Hope it arrives soon because I want to love this new set up.

23 septembre 2024
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Réponse de iMovR

I hope the final setup went well and we are sorry about the delay. Depending on the components, some items may ship separately. If you have any additional issues, please reach out to our support.

Noté 4 sur 5 étoiles

Order process was good but shipping issues

Order process was good but then the two parts of my desk were shipped separately: I received the base but had to email the company to find out what happened to the top. They responded that it hadn't been shipped and have me a new tracking number for the top package. It appears that it had not been shipped and might not have been without me following up because UPS did not receive the package until I asked them to check on it. Not a huge deal but a bit annoying to have to follow up in order to get my whole order shipped.

UPDATE (Oct 10, 2024): iMovr reached out about my ordering experience and clarified a few things. I still think they should make it clearer on the site that the desktop and base do NOT ship simultaneously and there should not be any confusion about tracking numbers (which they did not provide for my desktop until I asked). Desk is great, works as advertised, feels solid and well made, happy with the purchase.

17 septembre 2024
Noté 1 sur 5 étoiles

I haven’t even gotten my desk yet…

I’m receiving a product survey before I even have my product???? Desk tracking has been completely inaccurate for three weeks… I received a survey about how I like my desk, and I haven’t received it yet. I’m receiving pieces of my desk in peacemeal, (the CPU holder showed up yesterday?????) I am very upset at the transparency and shipping delays

17 septembre 2024
Noté 2 sur 5 étoiles

It’s been 12 days and I still haven’t…

It’s been 12 days and I still haven’t received my keyboard tray. Hopeful it’ll be great when I do receive but for as expensive as this was I’d expect much better service.

13 septembre 2024
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Réponse de iMovR

Hi Philip. I am really sorry for the delay. Our products are made to order in the USA and unfortunately our production fell behind a bit and your order suffered. Our goal is to ship 100% of our orders on time. I do really hope that your enjoy your SteadyType Slide. if you have any issues, please reach out to our customer service as we are here to help.

Noté 4 sur 5 étoiles

Happy Overall

I was happy with my experience with ordering, etc. The mat was a gift for my son who lives across the country and he got the mat recently. He seems to like it, but he hasn’t had it long so I don’t have a lot of feedback. My one complaint was that it took longer to get shipped and delivered than I anticipated. Faster shipping would be good.

30 août 2024
Noté 3 sur 5 étoiles

Better Late than Never

I called this morning, 8/26/24, PayPal because we received the bill for the mat I ordered but I did not receive the mat yet. PayPal said they would check things out. Thankfully I just received on my front porch my new mat this afternoon. Thank you! I so wanted this mat and I finally got it! Patricia Mason

21 août 2024
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Réponse de iMovR

HI Patricia. I am glad it worked out and arrived when it idid. I hope you are enjoying your Mat!

Noté 5 sur 5 étoiles

Great product

Great product. The instructions were good. Customer support helped me with all the questions I had before purchasing to make sure I was getting what I needed.

16 août 2024
Noté 5 sur 5 étoiles

Juliette was friendly and helpful

Juliette was friendly and helpful, and made sure I got all the parts I needed to get my desk working again at no cost. They are genuine about the warranty!

7 août 2024
Noté 5 sur 5 étoiles

U shaped desk perfection

The desk is perfect, just what I wanted. It glides up and down quite well, and goes lower than normal standing desks, and also way higher should you be 8 feet tall. Don't rush, and be sure you know what you want. I had ordered samples of the laminate options, and the driftwood was perfect for me. I have a u shaped desk and I love it, super strong, holds all my computers and monitors with space to spare. Be ware, the desk is incredibly heavy, and you will definitely need two strong people to move the big box wherever you need it. Also, it really helps to have two people putting it together, only for the flip of the big desk. I managed by myself, but wow, it was difficult, and I am quite strong. I have my desk currently on sliders to protect the floor for just in case (hard plastic sliders with fuzzy coverings you can get from a hardware store)

15 juillet 2024

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