Inclusive Living Avis 

I had a great experience living at 254 Boardwalk Place in Canary Wharf. Everything went smoothly from day one — no issues at all. The flat was always peaceful, clean, and very well maintained.

Inclusive Living is an honest and transparent company. They always communicated clearly, respected deadlines, and managed everything with professionalism. I never had any surprise charges or problems — just straightforward and respectful service throughout my stay.

I truly appreciated how easy it was to deal with them. I’m hoping to return soon and would definitely rent from them again without hesitation.

Thank you for everything!

The team at Inclusive Living were professional and responsive. The flat was exactly as advertised, and any issues I had were dealt with promptly through the site. Anthony was especially helpful and always ready to assist with anything I needed. Overall, a reliable and straightforward place to stay.

🚫 Unprofessional Behavior from Local Workers 🚫

Hi everyone, just a quick heads-up. Some workers were recently doing repair work for my neighbors and had their vehicle parked near my house. I’m not sure exactly what kind of work they were doing, but once they finished, they left rubbish and debris right by my fence.
I believe this kind of behavior is completely unacceptable and unprofessional. If someone is hired to do a job, they should clean up after themselves — especially when it affects other people's property.
I just want to make others aware and recommend being cautious when considering hiring these workers. Leaving a mess behind shows a lack of respect and responsibility, and in my opinion, it reflects poorly on the quality of their work as well.
Let’s support professionals who respect both the job and the community.

The team at Inclusive Living were great. The flat was just as advertised, and any issues I had whilst staying there (only normal maintenance issues!) were dealt with promptly. Can’t recommend them enough, I was very sad to leave!

This is a very good company - honestly one of the best I have delt in London - I have been living in the UK for seven years and came across a few agencies.

Property cleanness - the property is well maintained and they managed to put together nice people (I do not know how they do that, but since I have lived there always had nice mates).

Fast response - I have lived in the property for 4 years - there were a few issues such as with the wash machine, Internet (a couple of times), Toilet and Sink. ALL of them were addressed promptly - Anthony makes your user experience in the property really smooth.

Inclusive Living were great from the get-go. Anthony has been an absolute star - super helpful, always responding in a kind, professional and timely manner. Wholeheartedly recommend!

I stayed for 2 years within one of the Inclusive Living's property. My stay there has been excellent and the team, especially Anthony, was always efficient and fast to respond if I needed them. The check in and check out process was as well super smooth. I 100% recommend Inclusive Living services.

Very understanding and responsive management. Trustworthy agency for your rent.
Malik

I lived in one of their properties for a year and I never had any issues, I also had a very good price and location match at the place I was staying at. I also felt that I can trust this agency and their communication in case anything happens.

Excellent company! I recommend to anyone willing to rent in London.

Really good service provided by Inclusive Living. The team was efficient and responsive throughout my stay in the property. They always been attentive to our needs and clear when it came to dealing with any problems. Really fast response. The check in and check out procedures really easy, fast and trasparent. I would recommend Incusive Living.

I would certainly use this company again. Anthony, the agent was very helpful and attentive to any queries we raised throughout our stay. Very good customer service.

Amazing experience, very professional and I highly recommend. Thank you

Inclusive Living is great! Professional and fast :)

I would avoid this company. The main members of staff I had to deal with were very aggressive and rude. In our flat the fridge was broken. I repeatedly asked for this to be fixed over a significant period of time, but they did absolutely nothing about it. I believe their intention was to inconvenience me enough to make me move out so they could put the rent up (which they did, significantly, once I moved out because of this issue). In my opinion they are not to be trusted.

I have videos of how bad things got with the fridge situation, a large portion of our food being frozen and ruined on a daily basis. This company did absolutely nothing about it. Unfortunately, I cannot upload the videos on here. If you would like them, please message me on Twitter and I will send them to you, @calwoodford. It's totally unfair that companies like this think they can get away with treating customers in this way.

I have been receiving emails from Trustpilot saying that one of the members of staff is trying to get this review taken down. Laughable. I think this speaks to the nature of how they operate. I can confirm that everything I have said in this review is accurate and I have written this with hope of helping others.

Great experience with the team here. Anthony was very helpful showing me around and making me feel comfortable in my first flat. Very attentive to any issue. Checked out and got my deposit back on the same day. Very smooth and trustworthy.

Great experience. Easy to move in and out with the agency. Extremely fast with the response and helpful with fixing things in the flat.

I was very satisfied with the service provided by Inclusive Living. The team was professional, responsive, and efficient throughout my stay in the property. In particular, I was impressed with the exceptional service provided by Antony and Bill. They were both attentive to our needs and trasparent when it came to dealing with any problems. They made the whole stay stress-free and enjoyable. I would highly recommend Incusive Living.

I have just moved into a room through Inclusive Living. What a refreshing surprise to deal with a competent agency for a change. Everything was done online and super easy. ⭐️⭐️⭐️⭐️⭐️

Inclusive Living is the best agency from my 7 years experience in London.
Cleaning always as per schedule which is a big plus.
Maintenance problems are sorted straight away, usually in the same day.
Anthony as the agent is very helpful, always on the phone when you need him, friendly and respectful.
I will leave them only when I'll have my own mortgage.