INFINITI Retail Group Avis 

410
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've had my 2019 Hybrid Q50 for over 4 months now and in my honest opinion it is easily the best car I've ever had, totally can't fault it. Makes a refreshing change from the usual suspects. It woul... Voir plus

Noté 1 sur 5 étoiles

Bought a used Landrover discovery from their Stockport dealership and had a free service thrown in, had the service, they lost the service log book, now trying to find the record and they are extremel... Voir plus

Noté 5 sur 5 étoiles

We had nearly given up on finding a new car as our last dealers Kia were unhelpful, but INFINTI are and have been amazing!!!!! Our car is phenomenal!!!!! Our sales advisor Charnea from reading gave us... Voir plus

Noté 5 sur 5 étoiles

We purchased a five year old car at the weekend from Infiniti Stockport and got treated like we had had parted with £50K for a brand new one. The sales team were superb, couldn't do enough for us and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Visit INFINITI Retail Group, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

410 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(410)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpfull and freindly no hard sell made…

Helpfull and freindly no hard sell made collecting car special

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Neal

Thank you for your 5 star review for the purchase of your car from Infiniti Stockport. we hope your enjoy your new car.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product
Highly recommended

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Good Morning Mr Freeborough,

Thank you for the 5 STAR rating and your great comments about your recent dealings with Infiniti Centre Leeds. I will pass on your comments to Simon as i am sure he will appreciate these too.

Kind Regards,
Rav Mangat
Centre Manager

Noté 2 sur 5 étoiles

Not the best

Not the best. Booking made to test drive car but zero customer service when arrived. Finally got served, car good, service was then ok - funnily money was involved! Car was we'll prepped before collection but there was no confirmation what it was ready and when I calledl to confirm (travelling from a distance so needed to check) no one called back. Since collection the aircon in the car has never worked. Rang, explained problem, no one has called me back. I now need to use the warranty but none of the paperwork has been sent to me. chased, nothing has arrived. I just expected better

10 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

Salesman Andrew does his upmost

Salesman Andrew does his upmost, everything else shocking, no after sale correspondence from anywhere, In fact the Lexus I purchased I rang Lexus main dealer to have the roadside cover put in my name, They had to contact infiniti stockport where i got the car to ask a question about something, Infiniti said they dont recall the Lexus so I had to send Lexus a bill of sale, Absolute joke !!!!!!!!!!!!!

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Mr Crowther

Firstly I would like to thank you for purchasing your second car from Infiniti centre Stockport and Andrew. I'm very sorry to hear you've had a poor experience related to transferring the roadside cover on the Lexus. I would like to look into the situation to see if there is anything i can do to rectify this and ensure it doesn't happen again.

You are welcome to call me to discuss.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Went out of their way to find the right…

Went out of their way to find the right car for me

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Mr Capper

Thank you for your 5 star review, hope you enjoy your Infiniti. Your repeat business means alot to me and our team at Infiniti Stockport.

As always please give us a call if we can assist in the future.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Great Staff & Service

Upgraded from Q30 to Q50 not once was any pressure put on us by really friendly sales staff, Tim is a genuine sales person who gives great information & help from start to completion , thank you.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Mr Wright

Thank you for choosing Infiniti Centre Stockport again to purchase your next car,and your 5 star review. I will pass on your feedback to Tim.

If we can assist in the future please contact us.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Their customer service is fantastic

Their customer service is fantastic at Stockport (Raqeem was our salesman), no pressure at all they are perfectly confident in the quality and luxury of their cars.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Alex

Thank you for your 5 star review for your purchase from Infiniti Centre Stockport. I will pass on your comments and appreciation to Raqeem.

If we can assist in the future, do not hesitate to contact us.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

You Feel Part of the Infiniti Family

My second purchase from the Infiniti team in Glasgow, they make you feel part of the Infiniti family, from sales through to servicing.

Having driven for nearly 30 years, I can honestly say that my recent purchase and previous purchase has made my first and only stop Infiniti.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Thank you for your 5 star review, it means a great deal to the team here at Glasgow.
Anything you need let me know.

Iain Smith Centre Manager Infiniti Glasgow

Noté 5 sur 5 étoiles

Excellent dealership would recommend …

Excellent dealership would recommend to anyone. Salesman Simon friendly and professional.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Good Afternoon Mr Smith,

Thank you for your positive comments regarding your recent dealings with Infiniti Center Leeds and in particular with Simon. I will certainly pass on you feedback to Simon.

Kind Regards,
Rav Mangat
Centre Manager

Noté 5 sur 5 étoiles

Infiniti Birmingham

Infiniti Birmingham were very professional, and not pushy like a lot of other car places! I had a lengthy test drive, not 10mins like normal! The representative sales I had (Brendon) was extremely patient and thorough with the finer details. I would 100% recommend infiniti retail!

10 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

John from the infinity group Leeds was…

John from the infinity group Leeds was fantastic from start to finish. Flexible and professional right through the car purchase procedure. No heavy sales pitch and highly recommended
Definitely buy from here again

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Phil,

Thank you for your positive feedback regarding your recent experience with Infiniti Center Leeds. I will pass on the news to John as i am sure he will appreciate your comments too. Finally enjoy the car and if there's anything more we can do please get in touch.

Kind Regards,
Rav Mangat
Centre Manager

Noté 5 sur 5 étoiles

Great service salesman new his product…

Great service salesman new his product very well and explained all the functions and technical details.I ordered the car and had to go out of the country for a week. On the morning I came back they delivered the car to my house. Can't fault these guys fantastic service from start to finish.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Mr Jones

Thank you for your 5 star review, we hope you enjoy your Infiniti.

please don't hesitate to contact us if we can assist again in the future.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Good efficient service from Raqeem and…

Good efficient service from Raqeem and Tom at Stockport , lovely car ,all arrangements for purchase and collection went smoothly overseen by Raqeem , would recommend the car and the service received by Infiniti Stockport.

Peter

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Peter and Eileen

Thank you for your purchase from Infiniti Stockport, I will pass your feedback on to Raq.

If we can assist further, please don't hesitate to contact us.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Attentive and professional service as…

Attentive and professional service as always ! - due to a withdrawal of the brand, it's such a pity i felt obliged to trade in my FX for an Audi. Sincerely wish the staff at Stockport Infiniti every success for the future.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Mr Richards

Thank you for your 5 star review, hope you enjoy your Audi. As a repeat customer myself, Andy and our team at Infiniti Stockport appreciate you coming back to us.

As always please give us a call if we can assist in the future.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

Infiniti were honest and helpful.

Infiniti were honest and helpful.

The car I purchased is brilliant.

Kieran and Tom are good people.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi Andy

Thank you for your 5 star review, I will pass on your comments and review to Kieran. If we can assist further please do contact us.

Tom Jupp
Sales Manager

Noté 5 sur 5 étoiles

excellent experience with knowledgeable…

excellent experience with knowledgeable and helpful staff.

10 avril 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Hi

Thank you for your 5 star review with Infiniti Stockport, we hope you enjoy your car, if we can help in the future please do contact us.

Tom Jupp
Infiniti Stockport

Noté 5 sur 5 étoiles

Pleasantly surprised!

A very pleasant experience from start to finish, unlike any car dealership I’ve been in previously, zero hassle from the very helpful sales team.
I received a fair trade in price for my previous car and they found the exact car I was looking for even though it’s quite rare!

24 mars 2019
Avis spontané
Logo de INFINITI Retail Group

Réponse de INFINITI Retail Group

Good Afternoon Mr Taylor, Thank you for 5* review .
I am delighted to hear that we stood out from any other car dealer, and that we looked after you so well. I hope you enjoy your QX70 ultimate, it really is a lovely car..

Kind Regards
Dan Fudge
Centre Manager Stockport

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus