Very smooth experience setting up my company coming from Australia. My main contact, Steven was helpful and responsive, advice was sound, accounting filings and all other admin was taken care of. Hi... Voir plus
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Sales is great promising you the world, but as a customer of several years, we are struggling to get in contact with this company. They only have a sales number, but as accounting customer you have... Voir plus
L'entreprise a répondu
Very satisfied with the cooperation. Very much thinking along with our situation and how to create the right solution for us. For me it is always a dealmaker if the company thinks along and tries to p... Voir plus
Two years ago we where looking for a company that could help us out with starting a business in the Netherlands. After approaching multiple company's, ICS stood out. They where very helpful and gave... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Intercompany Solutions assists entrepreneurs with all steps for their company formation in Netherlands. Accounting services, VAT application, all-in services. https://intercompanysolutions.com/about/
Coordonnées de contact
Beursplein 37, 3011AA, Rotterdam, Pays-Bas
- +31 (0)10 307 4269
- info@intercompanysolutions.com
- www.intercompanysolutions.com
4,2
Bien
27 avis
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If you can - avoid them
We used Intercompany solutions to start a business in the Netherlands during 2021 while being based in the UK
The service of starting the company was acceptable, they were helpful most of the time during the initial process, even though often there was a lack of communication on the necessary steps and the time frames I was given were not actually respected, which did create issues for us
I made two big errors:
- paying for their service to open the business bank account. They basically forced me to open Revolut, which never worked, was a huge headache, they never refunded me for the money I lost due to the errors they made in setting it up and I ended up just opening another bank account on my own. I basically paid for them to fill in a form on Revolout (incorrectly), which just resulted in over a month of headaches and issues I had to deal with - a complete waste of money
- we decided to go with them also as our accountants for the first year, another very big mistake. The support is intermittent, any time we have a question they tell us to hire a specialist - and if there is something that could be beneficial accounting-wise they don't tell us about it until we discover it on our own and ask them explicitly.
I have complained several times and never got any resolution to any issue or any actual service that would be worth the cost paid for the accounting services. Going back I would look for another company also to open the business, and I would definitely never ever hire them as our accountants.
--
It's now been over 1 year, we changed accountant in January 2022, and despite requesting our accounts for 2021 regularly, via email and by phone, as of December 2022 we still haven't received them. Getting a response is often very difficult and requires multiple emails and phone calls to different people in the company. This is creating significant delays and problems for our business, which will likely force us to incur in additional costs.
22 septembre 2021
Avis spontané
Réponse de Intercompany Solutions
Dear Bianca,
Thank you for taking the time to share this detailed feedback, even more than a year after your experience with us. The issues you raise, communication gaps during incorporation, timeline overruns, the Revolut bank account that did not work for your business, accounting service that was reactive rather than proactive, and most seriously, the delayed delivery of your 2021 year-end accounts after you transitioned to a new accountant, represent mistakes across multiple parts of how we serve clients. We are sorry, and we take responsibility for them.
A few specific points deserve direct acknowledgment:
On the Revolut bank account: in 2021 we recommended Revolut to clients who could not easily open accounts with traditional Dutch banks. The setup process proved unreliable for a number of clients, including you. We no longer recommend Revolut as a primary banking solution and now work with a curated set of Dutch and EU banking partners with established account-opening processes for international entrepreneurs.
On the year-end accounts: producing and delivering a departing client's final accounts is a basic professional obligation, and a 12-month delay is not defensible. Since 2024 we have implemented a formal client offboarding process that includes a defined timeline for final accounts delivery and handover to the successor accountant.
On proactive accounting advice: an accountant who only answers questions when asked, rather than flagging opportunities and risks proactively, is not delivering what an accounting partner should. We have since restructured our ongoing accounting service around dedicated account managers responsible for proactive client communication, not just compliance filings.
Our General Manager Alex Stokvis would like to speak with you directly to confirm whether the 2021 accounts have since been delivered and to address anything outstanding from your experience with us. Please reach him at alex@intercompanysolutions.com.
Best regards,
Ivo van Dijke
CEO, Intercompany Solutions
VAT number request
I had a great experience with Intercompany Solutions for requesting a VAT number. My account manager explained the process thoroughly and professionally. Overall definitely recommended.
16 novembre 2020
Avis spontané
Trustworthy, Efficient and Willing to help
I opened a company with the help of ICS. It has been a very good experience. I am taking there services end to end with regard to my organization.
Looking forward to working together. :)
13 novembre 2020
Avis spontané
I wanted to open a company and just…
I wanted to open a company and just left everything in their hands. Company and bank were opened remotely (which is nice in these Covid times).
It took around 1 week from sending my documents to having a functional company, which is much faster than I have managed in Sweden.
Title: Quick and good service, will be back.
Lars Larsen
20 octobre 2020
Avis spontané
Opening company in NL
We wanted to open a tech collaborative startup. Our shareholders are from various nationalities so it was especially useful for us that the guys are specialized in working with foreigners. Even though I am Dutch myself, it made the process of opening a company alot easier for all of us with the legalizations and paperwork.
21 août 2020
Avis spontané
Opened a company, very statisfied
ICS went above and beyond with my case, they assisted me in opening a BV, VAT number application went smoothly as well. 100% recommended.
21 août 2020
Avis spontané
Good service and advice
I received great advice and am very pleased with the additional service. Will recommend to my associates.
20 août 2020
Avis spontané
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