I had a personalised blessing book made and I accidentally ordered 2 ! They amended and refunded almost instantly ! I received the book with a page stuck together and I reported this ! They sent me an... Voir plus
L'entreprise a répondu
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I bought an over the rainbow bridge book for my grandson aged 4 who recently lost his dog Coco. They had been together since he was born, Coco was just 3 months older. It helped him tremendously. T... Voir plus
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After losing my first childhood cat who also become my one year son’s first childhood cat, I wanted to have a little keepsake for him as he’s too young to actually remember him. I found this little pe... Voir plus
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Great customer service. Very kindly changed my order when I made a mistake on a personalised book. Quality of the product is fantastic.
L'entreprise a répondu
À propos de l'entreprise
À propos de I See Me!
Écrit par l'entreprise
I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.
The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.
We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!
Coordonnées de contact
Brunel Rd, Newton Abbot, TQ12 4UH, Devon, Royaume-Uni
- 0800 048 9859
- customerservice-uk@iseeme.com
- www.iseeme.com/en-gb
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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Poor quality checks.
Poor quality checks.
I purchased a personalised book, with the full correct spelling of the recipient. However twice in the print the name was mis-spelled and only once was it correct.
I promptly contacted the company to advise of the error and the original person I spoke to unfortunately couldn’t help much at all. I did however speak to someone else who agreed that the error was wholly the fault of the company. I was fully refunded which I did appreciate.
2 mai 2026
Réponse de I See Me!
We are truly sorry to hear about the misspelling issue in your personalized book. We appreciate you bringing this to our attention and are glad we could resolve it with a full refund. We are reviewing our quality control processes to prevent similar occurrences.
Warm Regards,
I See Me!
It wasn't here on mothers day what a…
It wasn't here on mothers day what a ripoff. It said it would deliver may 5, 6, 7 it delivered may 11 monday
9 mai 2026
Avis spontané
Réponse de I See Me!
We are truly sorry the delivery arrived after Mother's Day. We understand your disappointment and will review our delivery estimates.
Warm Regards,
I See Me!
Beautiful little book
Beautiful little book, perfect for my friends daughter dedication
26 avril 2026
Réponse de I See Me!
We're so happy to hear that the book was perfect for your friend's daughter's dedication. Thank you for your positive feedback; it means a lot to us.
Best Wishes,
I See Me!
just one word
just one word. amazing . the book i order for my 6yr old grandson about his dog in heaven after it was killed was truly a beautiful story to bring my grandson some comfort knowing his beloved doggie was playing in heaven with grandad grandma and other family doggies . the picture the writing was beautiful. i highly recommend this company and i will be using it in the future if i need it . thank you 5stars .
14 avril 2026
Réponse de I See Me!
We're so glad the book brought comfort to your grandson during this difficult time. It means a lot to us that the story and illustrations resonated with you. Thank you for your kind words and recommendation!
Best Wishes,
I See Me!
Réponse de I See Me!
We're glad the kids loved it! Thank you for sharing your positive experience with us; we appreciate your feedback so much.
Best Wishes,
I See Me!
Réponse de I See Me!
We regret that your experience did not meet expectations. We appreciate your feedback and if you haven't already, please do reach out to our Customer Service at customerservice-uk@iseeme.com and include 'TrustPilot' in the subject line along with your order number. We will be more than happy to look into this and see how we can best help.
We look forward to hearing from you and appreciate your patience.
Warm Regards,
I See Me!
Réponse de I See Me!
We're happy to hear that you enjoyed the personalized book's quality. Thank you for your positive feedback; it means a lot to us!
Best Wishes,
I See Me!
Love it
Love it. Recipients of the gift were really pleased too. Customer service was great too when I had an issue that needed to be resolved.
14 avril 2026
Réponse de I See Me!
We're happy to hear that the gift was a success! We appreciate your positive feedback and are so glad our customer service team could resolve your issue effectively.
Best Wishes,
I See Me!
First time of using this company and…
First time of using this company and would definitely use them again. Lovely book and the inscription looks lovely and the item arrived on time.
14 avril 2026
Réponse de I See Me!
We're happy to hear that you enjoyed your first experience with us! It's great to know the book and inscription were lovely and arrived on time. Thank you for your positive feedback!
Best Wishes,
I See Me!
Not a dry eye in the house🥹
The most beautiful gift I have ever given. I made a personalised story for my first niece. I gave it to her parents during the baby shower and there wasn’t a dry eye in the room. I can’t wait to read this story to her for many years and treasure it forever.
7 novembre 2025
Réponse de I See Me!
We're so happy to hear that you created such a meaningful and touching gift for your niece. It's wonderful knowing our product could be part of such a special moment, creating a memory to treasure for years to come. Thank you for sharing this beautiful experience!
Best Wishes,
I See Me!
Great gift, lovely quality 😊
Bought a personalised cat book as a gift for a friend's children and they loved it! Lovely quality and arrived quickly too 😊
6 avril 2026
Réponse de I See Me!
We're happy to hear that the children loved the personalized cat book! We appreciate your positive feedback regarding the quality and quick delivery. Thanks for your order!
Best Wishes,
I See Me!
Beautiful colouring
Beautiful presentation of hard copy book. No mistakes as to be expected. I will be returning for future orders! I ordered two books in the past month!
2 avril 2026
Réponse de I See Me!
We're happy to hear that you appreciated the book's presentation and quality. Thank you for your continued support; we look forward to fulfilling your future orders!
Best Wishes,
I See Me!
Highly recommend
This completely surpassed my expectations. It is so beautifully written and the pictures are so relevant to our perfect pussycat who passed away recently. Being able to include actual photos of our daughter with her furry best friend was just perfect. It couldn’t have been any better. It made us all emotional but in a positive way. I highly recommend this book to help a child with the passing of a beloved pet (hubby and I agreed it actually helped us too 🩶)
They’re not cheap but well worth every penny.
15 décembre 2025
Réponse de I See Me!
We're so glad to hear that the book brought comfort during this difficult time. It's wonderful that you were able to create such a meaningful keepsake. Thank you for sharing your positive experience; we appreciate your recommendation.
Best Wishes,
I See Me!
Réponse de I See Me!
We're so happy to hear that you found the book beautiful! Thank you for your wonderful feedback.
Best Wishes,
I See Me!
The book is really lovely was very …
The book is really lovely was very pleased with it and they were very helpful
27 mars 2026
Réponse de I See Me!
We're so happy to hear that you found the book lovely and that our team was helpful! Thank you for sharing your positive experience with us.
Best Wishes,
I See Me!
Created a personalised story about our…
Created a personalised story about our cat. Really good user interface and the end result was loved by all three of my children. Great service and good quality
26 mars 2026
Réponse de I See Me!
We're happy to hear that you and your children loved the personalized story about your cat! We're so glad the user interface was easy to use and that you enjoyed the quality of our service. Thanks for your positive feedback.
Best Wishes,
I See Me!
Réponse de I See Me!
We regret that you had a poor experience with our customer service. We appreciate your feedback and will review it.
Regarding your order, we do apologize for the slight delay made by the transportation system however we do see that it was delivered today, 7 April 2026.
Warm Regards,
I See Me!
This is the second book I’ve bought…
This is the second book I’ve bought from this company. Excellent quality . Delivery was also first class I will definitely be buying again
15 mars 2026
Réponse de I See Me!
We're happy to hear that you are pleased with the excellent quality of our books and delivery service. Thank you for your continued support; we appreciate it!
Best Wishes,
I See Me!
Réponse de I See Me!
We're so happy to hear that you found our book lovely for your celebration! Thank you for your wonderful feedback.
Best Wishes,
I See Me!
lovely book
11 mars 2026
Réponse de I See Me!
We're so happy to hear that you found our book lovely! Thank you for your wonderful feedback.
Best Wishes,
I See Me!
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