Serum IVF Avis 179

Thank you so much to everyone at Serum IVF clinic. You were so welcoming, honest and clear about my treatment. What as needed and the cost.

As a single, over age 40, plus size client. You and your team were amazing.

You took my concerns in to account and didn’t dismiss my many questions.

I know have a healthy happy 18 month old and would highly recommend you and have many times.

My husband and I came to this clinic after nearly two years of trying to conceive our second child, having been told in the UK that we had unexplained infertility. From our very first consultation, we knew we were in the right place. The team is not only highly professional and efficient, but also genuinely kind and supportive. Everything was organised seamlessly.
Thanks to their expertise and care, we were able to conceive naturally shortly after treatment, and we now have a beautiful baby boy. We are especially grateful to Penny and Dr Meridis for their guidance and outstanding care.
We wholeheartedly recommend this clinic to anyone on a similar journey.

I had a terrible experience there. Doctor had me in tears with her attitude when I was asking questions. Didn’t feel welcome after I explained how it had upset me. Shattered my nerves system the whole experience there. Lots of up selling too.
The nhs staff were much better in uk.

We are so incredibly grateful to Dr Mando, Penny and the whole Serum IVF Clinic for their guidance and support during our IVF process in 2023 for our son and most recently in 2025 for our ongoing pregnancy to hopefully to bring a sibling home very soon.

From the beginning of our interaction, we felt something special in this clinic, different from all the other clinics we have been to in several countries. We trusted Dr Mando with all her advice for a pre-treatment before our transfer and an additional visit to Athens for hysteroscopy, just to make sure our precious embryos are given the most chances.

We were so lucky to have had two out of two successful transfers both times, and we truly believe this is due to the personalized care and the treatment carefully given before each transfer, rather than the trial and error approach of many other clinics.

Dr Mando is not only a very knowledgable and experienced doctor, but she also has wonderful bedside manners. You feel at home with her from the very beginning and she is always there to support you.

Penny was in touch with me personally on several occasions, and knowing I could ask her for her opinion meant a lot to me. She was so kind and caring each time, and treated me like her daughter.

We cannot recommend this clinic enough. Thank you Serum IVF and wish all the prospective parents the best for their fertility journey!

Our experience with Serum IVF was truly life-changing, and I cannot recommend the clinic highly enough to anyone considering fertility treatment.

From the very beginning, everything about the clinic made us feel comfortable, supported, and hopeful. One of the first things that stood out was the location. The clinic is ideally situated only around a 20–30 minute drive from Athens Airport, which makes travelling for treatment so much easier and far less stressful than you might expect. When you are already navigating an emotional journey, that level of convenience really does make a difference.

When you arrive at the clinic itself, the atmosphere is calm, spacious, and incredibly welcoming. It doesn’t feel clinical or intimidating in the way some medical environments can. Instead, the space has been thoughtfully designed to help patients feel relaxed and at ease. There is a comfortable quiet area where you can sit and take a moment, or if you need to take any calls or have a private conversation. These small touches show how much the clinic understands the needs of patients who may be travelling or spending a long day there.

What truly sets Serum IVF apart, however, is the team. Every single person we interacted with; from the reception team, to the midwives, to the consultant gynaecologists, was knowledgeable, compassionate, and genuinely invested in our journey. You never feel like just another patient. Instead, you feel that everyone is working together with one shared goal: helping you achieve your dream of having a baby.

The level of care and communication was exceptional throughout. The team are incredibly responsive and quick to reply to questions or concerns, which provides huge reassurance during what can sometimes be an anxious process. At every stage, they took the time to explain things clearly and made sure we felt supported and informed.

What impressed us most was their determination and problem-solving mindset. If there was ever a challenge, the team approached it with positivity and a willingness to find solutions. Their experience and dedication give you real confidence that you are in the best possible hands.

Thanks to the expertise, care, and unwavering support of the entire team at Serum IVF, we were fortunate enough to conceive our beautiful baby girl. For that, we will always be incredibly grateful.

If you are considering fertility treatment and are looking for a clinic that combines medical excellence with genuine compassion, Serum IVF is truly an outstanding choice.

Thank you again to Penny, Dr Meridis and Serum team and special mention to the midwives Chara, Christina & Dora who were incredibly empathetic, supportive, and reassuring throughout the process.

Dr Mando and the staff at Serum have been fantastic. We went to Serum after our UK clinic deemed my infertility unexplained after 2 rounds of failed IVF. We went to Serum for further exploratory testing to find a reason and I had a hysteroscopy to remove several polyps. We went back to the UK feeling optimistic and happy to go back to Serum for another round of IVF in the future. Miraculously, I got pregnant naturally but Dr Mando talked us through the next steps, advising us on our blood test results when realistically, we should have no longer been patients of hers. Overall, the customer service was excellent and their personal touch made us feel comfortable and valued.

Our experience with Serum was extremely positive from start to finish. Not only is the staff incredibly professional, dedicated and resourceful, everyone is so lovely and approachable too. Every time we visited, we were welcomed with a warm smile and the feeling of being treated with upmost care and respect. A testament to the lovely owner, Penny, who has dedicated her life to this clinic. We thank you all from the bottom of our hearts for our precious little girl, Freya.

I had IVF treatment at Serum back in 2012-2013 and cannot more highly recommend them, mainly for the reason that my cycle in 2013 resulted in my twin boys now aged 11! Highly experienced, knowledgeable, empathetic and warm, this clinic will pull out all the stops in helping you to achieve your family goals and will make you feel like you matter to them personally. They are also innovative in dealing with problematic auto-immune difficulties in maintaining pregnancy which was so important for me. I look back very fondly of my experience with Serum :)

We are so incredibly grateful to this clinic for helping us achieve our long-awaited rainbow baby 🌈 After a long and emotional fertility journey, the care, kindness and professionalism we received meant more than we can put into words.
This was our first embryo transfer, and from the very beginning we felt supported and reassured. Dr Mando was exceptional — calm, knowledgeable and compassionate. She took the time to explain everything clearly and ensured our treatment felt personalised rather than routine, which gave us so much confidence.
The level of care went above and beyond. When our flight was delayed, the team arranged for our medication to be ready at our apartment so I wouldn’t run out, which removed so much stress at an already anxious time. Small gestures like this made a huge difference and showed just how much they genuinely care about their patients.
Travelling back and forth to Athens wasn’t easy, but the clinic’s organisation, communication and support made the whole process feel manageable. We will be forever thankful to Dr Mando and the whole team and would highly recommend this clinic to anyone on their IVF journey.

Christmas is a time for reflection and giving thanks. I am so grateful to many for their assistance on our fertility journey, but in particular, for the wonderful skilled and compassionate doctors and staff in Serum. This Christmas we have thanks to give for two beautiful Serum miracles. Our little boy turned 2 in October, and 2025 blessed us with our little girl who is almost 5 months old. I read these reviews when doing my initial fact find and found them useful so I hope my positivity steers others in the direction of Serum. Travelling from Ireland felt daunting initially but after my first visit in 2022, I realised it was seamless and beyond worthwhile, given the expertise and willingness of the clinic to help. My experiences have been amazing and saying thanks just simply never feels like enough.
I know the Yew year can be a time to make plans and put them into place, but if you are in two minds about (a) going abroad for treatment and (b) having a consultation with Serum, please please do. ❤️

I want to thank Serum IVF team for helping me get pregnant in February 2025. I have a history of Fibroids, endometriosis and Adenomyosis. I live in Canada and contacted Serum in 2021 broken from years of infertility and a failed marriage. Prior to coming to Serum, I had 4 failed IVF cycles. Following Serum’s advice I did a clomid egg banking cycle and laparotomy in 2022, embryo banking cycle in 2023 and in 2024 started preparing for an FET cycle. Our first FET cycle was a huge success, I got pregnant for the first time in my life, sadly I had a missed miscarriage. For someone who had never been pregnant before, this was a huge deal, there was great joy within my family and friends. Thank you Penny for your motherly care and advice when I first reached out to Serum. Now preparing for our second FET and praying for success and live birth. I am grateful to Serum IVF for the journey so far.

Serum has helped us with our IVF journey from the start. We travelled from Canada on 3 occasions ans they helped us repair a uterine septum, through an egg retrieval cycle (that didn't work for myself and not because of their medical interventions) and through a donor egg cycle with a fresh transfer that has resulted in a pregnancy. We have had very good experiences with this clinic and would suggest it to anyone in a similar situation or looking to go out of country. The doctors and staff are always very helpful and prompt and treat everyone like a member of their families. We can't think of anything negative from our experiences with Serum IVF.

Very professional. Polite with great hospitality. Honest with helpful medical suggestions and their patients interest at heart. They always made sure my wife is well taken cared for. They made sure we were well informed and prepared. The doctors and embryology department do amazing work. Thank you for everything. We have Filip because of you.

My partner and I have been patients of Serum since January 2024. I am writing this review to express our gratitude and appreciation for the outstanding service we have been receiving from the wonderful team, especially Dr. Meridis, Ms. Gkalia and the midwives in serum. The level of attention and care received from everyone is second to none. 
 
Dr. Meridis is clearly a wonderful professional. His warmth, untiring availability to clear any doubts we have and the confidence he passes make us absolutely faithful that we’re in the best possible hands. 
 
I would like to also mention the amazing impression that Dr. Thales gave me on my first interaction.

Congrats to Penny for creating such an outstanding clinic. We know that it is all due to your passion and dedication in providing the best care possible.

We went to Serum in November 2024 due to recurrent miscarriages. We'd had tests in the UK and been told nothing was wrong but I felt the UK Drs were missing something and Serum had been recommended by a friend who went there and conceived with their help.

From the initial telephone consultation in September through to our visit and tests in November Serum were fantastic. I felt reassured from the initial consultation that they would do everything they could to find out what our issue was.

Their staff were truly professional and compassionate people. The clinic was spotless and adorned with pictures of children born thanks to the doctors at Serum which gave us even more confidence. We stayed in their accommodation next door which was beautiful. And even managed some site seeing!

Their advanced tests discovered an infection and following a short course of treatment for the infection we conceived naturally.

It will be a year next week since we went and after 7 losses before we went to Serum I sit here with my 7 week old baby boy in my arms.

We could not be more grateful.

Thank you Serum ☺️

I am 47.5 years old and I was told I will never have a child with own egg.My ovaries were practically dead, I was not having periods for months and got all the "extras"that come with late perimenopause. After long and very exhasuting research and terrible experience with other clinics in my home country, I ended up finding Serum. After the first ovarian
PRP which Dr.Makis managed to perform on my almost non existing shrunk ovaries I had a huge follicle in the first 15 days!I started having periods again and Im glad I ignored all the claims that PPR does not work and trusted my gut and Dr.Makis.Despite being very young, he is extremelly professional and genuinely doing his best to give a chance to women like me to have a biological child!
I would like to add that testing was extrmely helpfull and provided very important information about my status. The endometrial
micribiota result showed terrible disbiosis due to ghe low Estradiol, which was sucrssfully treated by Dr.Makis with several antibiotic courses and Crispatus ,which I initially refused but after achieving 60 percent improvement I was speechless.

I had my single egg collection few days ago, a stage I never though I will achieve.This never happened before and I am sure it would not happen if I had been at another clinic or another doctor.I am still in disbelieve and can not thank enough to Dr.Makis, and the midwives, the girls at the frontdesk, everyone is professional and at the same time they are warm and genuinely kind. I always feel at ease and comfotable with all of them.I consider having huge luck that I was able to find Serum and that I did not give up finding the right clinic as I do not consider using donor eggs at all.Someting that Dr.Makis always respects and does hos best to give my own ovaries a chance.

From the very first phone call to the heartfelt goodbye, my experience with Serum Clinic was truly exceptional. The team’s warmth, kindness, and professionalism made me feel supported and safe every step of the way. Their care went far beyond expectations — it felt deeply personal and genuine. Thanks to the wonderful people at Serum Clinic, I’m now a happy and grateful mum! I would have gladly returned, if I hadn’t been so lucky to get pregnant on my very first visit.

I don’t even know where to begin when talking about our journey, because for so many years it felt like a story without a happy ending. My husband and I have been trying to have a baby for 7–8 years. During that time, we experienced some of the most painful moments of our lives a miscarriage, an ectopic pregnancy that resulted in losing my right fallopian tube, and a failed IVF treatment in the UK. With every setback, a little piece of hope faded away.

Our experience with IVF in the UK left us feeling disappointed and alone. I never felt truly listened to, and the process felt rushed and clinical as if we were just another number. There was no personalised care, no emotional support, and no real explanation about why things weren’t working. After the failed treatment, I was heartbroken, and we started to lose faith that we would ever have a family.

But then we found IVF SERUM in Athens.

We first discovered the clinic online and decided to book an appointment when we saw they were visiting London. From the moment we met the team, everything felt different. They were kind, honest, and incredibly knowledgeable. For the first time in this long journey, someone sat down with us, went through our history in detail, explained possible reasons behind our struggles, and spoke openly and realistically about our chances but most importantly, they gave us hope in a way that felt genuine.

It wasn’t false reassurance. It was thoughtful, personalised, and based on our story something I never experienced before. We left that first meeting feeling lighter, as though someone finally understood our pain and wanted to help us, not just treat us.

We decided to travel to Athens in May 2024 and begin our IVF journey with SERUM. From the moment we arrived, we felt supported at every step. The entire team, from the receptionists to the embryologists, nurses, midwives, doctors, and even the personal driver treated us with so much care, respect, and warmth. They remembered our names, our story, and treated us as if we were family, not patients. Every single question was answered with patience. Every fear was met with compassion.

And because of them, we are now holding our beautiful, healthy baby boy in our arms 👶💙

There are no words powerful enough to describe the gratitude we feel. Our son is here because of their dedication, knowledge, and kindness. They didn’t just help us become parents they helped heal parts of our hearts that were broken along the way.

Recently, we travelled back to Athens with our baby boy just to visit the clinic again not for treatment, but to show them the little miracle they helped bring into our lives. To say “thank you” in person. To show them that their work, their kindness, and their belief in us created a life - our child. It was such an emotional moment, walking through the doors of the clinic holding our son, remembering the time we walked in there with only hope.

To everyone in IVF Serum - the embryologists, the wonderful reception team, the nurses and midwives, the driver who made us feel so safe and welcome, and every single person at IVF SERUM thank you ❤️ Thank you for treating us with compassion when we were at our most vulnerable. Thank you for your honesty, your expertise, your patience, and most of all, for giving us the gift we prayed for all these years.

Our hearts are forever grateful to the entire IVF SERUM family. You didn’t just help us become parents - you gave us our miracle ❤️

In Swahili, we say “Asante Sana,” and those words carry the deepest gratitude from my heart. Serum IVF gave me the greatest gift — a beautiful, adorable baby. Their personalised care pathway truly met my individual needs. I was never treated like a number — they listened, adapted, and supported me with genuine care. Thanks to their diligence, my journey was successful on the first attempt, saving me time, money, and emotional strain. I’ve referred many others, and they too have found joy here. If you’re considering IVF, I wholeheartedly recommend Serum.

The most amazing clinic!
Serum IVF simply made my dreams come true and I am forever grateful! Thank you to the best team for all your kindness and care.
I would recommend Serum to anyone, don't waste time with any other clinic.