JD Lighting Avis 

2 970
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had their website pop up with an error while checking out, I spoke to Dilara via Live chat, she sorted me out quick smart and was able to pay for the order a few minutes later.

Noté 5 sur 5 étoiles

Excellent quality, great price, easy to install, and best of all, no speed wobbles or noise! Hubby is an electrician and has been installing these in homes recently and I'm so pleased we finally have... Voir plus

Noté 5 sur 5 étoiles

The Double powerpoints with 2 usb ports arrived very quickly after the transaction took place. They were well suited for my older style home power set up, meaning they fitted in the original holes th... Voir plus

Noté 4 sur 5 étoiles

We ordered these on-line. Took 6 weeks for delivery. One of two units had a manufacturing fault, had to be replaced. JD engaged a contract electrician to change replacement. But they could not be avai... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de meubles

À propos de JD Lighting

Informations provenant de diverses sources externes

Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(2 970)

1 avis reçu au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointed

Unfortunately the part ordered was unavailable at the time of ordering (not disclosed) then took several weeks to be dispatched and is now lost in the post.
Unfortunate.

28 mai 2022
Logo de JD Lighting

Réponse de JD Lighting

Hi Kris,

This one does say not in stock in the checkout and does say it will take longer to get ready before ordering. I understand that you are frusturated with Australia Post, we have been followng this up on your behalf and trying to help where we can! So we are sad to see this review and hope the Post can sort this out for you asap!

Noté 2 sur 5 étoiles

I have been sent an email and asked to…

I have been sent an email and asked to write a review for my experience with JD Lighting. I have placed an order on the 15th of May. Website has advised that my order will leave warehouse in few days. 10 days ago I rang JD Lighting following up on the order. Staff member has advised that it should leave Brisbane warehouse Tuesday last week. Today is Tuesday 17th of May. Lights have not arrived yet. I find 2 things frustrating here. First, we all understand that there are delays in deliveries with the Covid and all the difficulties that have occurred. JD lighting has not contacted my once advising of the delay. If I know I will have to wait for a month (so far ) for the order I would not ordered it. Secondly, it was the attitude of the lady who I have spoken with me. Now I have been asked to review the business before I even receive my order. It says a lot about integrity of the business. I am business owner myself and it is critically important for me to make sure my customers, my employees, and my suppliers are heard, understood and supported. So, if anyone reds this review from JD lighting can you please advise me if i will ever receive the lights.

17 mai 2022
Logo de JD Lighting

Réponse de JD Lighting

Hi Natalya, after reviewing the notes on your order, I can see that you made contact with our rep on the 6th of May. I can see that she did apologise profusely for the delay and gave an eta for the delivery. The item you ordered was not in stock and this was reflected both on the listing and in the checkout before ordering. I can see that a tracking number was emailed to you on the 13th of May. We do apologise for the delay and please don't hesitate to give us a call should you need to discuss futher.

Noté 3 sur 5 étoiles

Ceiling fans

Product is good but delivery time and updates of delivery time was not good. Almost 6 months to be delivered. I know COVID had a lot to do with this but I was not advised of this lengthy delay at time of purchase. I also had to keep calling for updates as delivery time kept getting pushed back.

15 mai 2022

L’expérience Trustpilot

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