Jerseybotanical Avis 

My package was stolen after it was marked as delivered. I informed the post office and I also filed a police report and this is their response..

We appreciate you providing the information regarding the USPS claim and police report. Since the tracking confirms that order #5249 was successfully delivered to the provided delivery address and the package was unfortunately taken after delivery, we’re unable to issue a complimentary replacement for the order.

A replacement order would need to be repurchased through our website. We recommend continuing with the claim and investigation you’ve already opened with USPS regarding the stolen package.

We’re sorry you’re dealing with this situation, and please let us know if there’s anything we can provide from our end to assist with your USPS claim or investigation.

If I could give them a zero star, I would. I never even received my product and I had sent several emails and they finally responded after I said I would give them a bad review when I told them I didn’t receive the product. They said that they’re gonna do a FedEx claim and I never heard back. Don’t purchase anything, unless you want to be ripped off. They don’t even respond to their emails unless you threatened them. They make up excuses oh all of our emails went to our spam. Come on, if you have a business you check for emails.

I ordered 6 jars of body butter but only received 5. Over a month I wrote 3 emails, tried the contact us option on the website as well as the live chat. ALL WITH NO RESPONSE!!!