Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!
Établissement
Changer d'établissement11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Voir plus
L'entreprise a répondu
Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Voir plus
L'entreprise a répondu
Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire de motos
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Royaume-Uni
- 01382 619200
4,3
Excellent
210 avis
Demande des avis aux clients
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Great experience
Great experience all staff we came in contact with were all lovely and very helpful and knowledgeable.Our salesman Paul O’Brien was great and helped us sail through the buying process.
24 novembre 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning, Mrs Wynne.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Paul was great
Paul was great, very friendly and went above and beyond for us to ensure we got the car when we needed it.
18 novembre 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning, Miss Jennings.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fantastic from start to end and very…
Fantastic from start to end and very supportive and informative.
22 novembre 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I admire their professional approach
I admire their professional approach. Gave me lots of time to think on the offer they made me. No pressure. Got the car I wanted. Getting old now, might be last car I buy. Would recommend 100%.
17 novembre 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon, James.
Thank you for sharing such a heartfelt review! We truly appreciate your kind words about our professional approach and are so glad we could provide a no-pressure, supportive environment for your car purchase. It’s wonderful to know you found the perfect car and had the time to make a decision that felt right for you. Your recommendation means the world to us, and we’re honoured to have been part of this important purchase. Wishing you many happy miles ahead!
Best Regards,
Erin
Steve rogers and the rest of the staff…
Steve rogers and the rest of the staff I spoke to gave me a great deal of time
2 novembre 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon, Allan.
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great care and support
Great care and support. Kept their commitments and provided a car in perfect condition, at a fare price
27 octobre 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Sarah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Hi Stephen,
Thank you for taking the time to leave us a review. We are disappointed to hear that you were struggling to get through to a member of staff when you were calling. We hope you managed to speak to someone in the end.
Kind regards,
Kate
Carried out the service efficiently and…
Carried out the service efficiently and to a great standard. Additional work was also done as requested.
I took car in a day late, but they still fitted it in to their busy schedule.
25 juillet 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well.
22 juin 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well
Everything went well. All information explained was good. Only 1 small issue I had to chase up.
24 mai 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Great experience would highly recommend!
I recently had the pleasure of purchasing my new car from Joe, this was the second car we have purchased from the dealership and Joe. My partner and I couldn't be happier with the entire experience! His knowledge about the different car models and features was truly impressive, and he patiently answered all of my questions (considering we had a small child with us too!) ensuring that I felt confident in my decision. I highly recommend Joe to anyone in search of a seamless and enjoyable car-buying experience.
26 mai 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Caroline,
Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at the dealership.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
New Car
We recently bought a car through Alistair. He was amazing from start to finish and couldn’t have been more helpful! Would defintely come back to this garage in the future.
25 mai 2024
Avis spontané
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Suzanne,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Had an excellent experience…
Had an excellent experience for my car's first service. I appreciated the pick up and drop off service.
I was sent a video explaining how the service went.
Really good customer service.
13 mai 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Kenneth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Hassle free 2nd time round
Hassle free 2nd time round. Had not confirmed my 1st service on their computer due to a fault at their end. Apologised and I accepted wS a computer glitch.
8 mai 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
You had my car from 10:00 until 16:45 for the recall.
This included a complimentary valet which was not done yet the completion paperwork listed it as being carried out, therefore can only give you 3 stars instead of 5 stars.
17 avril 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Dear Mr Moreton,
Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your complimentary valet was missed. This is not the service we strive to provide and we would love for you to pop in for a coffee at your earliest convenience and we will get your valet sorted. It will take approximately an hour so if you are happy with this if you drop myself an email at kate.lyttle@john-clark.co.uk with your preferred day we will get this all sorted for you.
Apologies again,
Kind regards,
Kate
John Clark Motor Group
Great service from the dealer
Great service from the dealer. Major service carried out at a fair price and car returned completely valeted. Thank you.
15 avril 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Not good at explaining additional packages
Added packages not explained how these work I’m now £185 out of pocket thanks for nothing
9 avril 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Hi Katherine,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of ser vice we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Return visit required
Part required to fully complete recall on back order - means a second visit will be required
17 avril 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning Bill,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very professional
Very professional, helpful and friendly. Kept me updated at all times. Salesman made the whole experience very easy.
3 avril 2024
Réponse de John Clark Motor Group - John Clark Škoda Dundee
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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