When we visited the garage the sales advisor was attentive and helpful. Andreia made sure we were given the information necessary to help us make the correct decision on which car to purchase. She... Voir plus
Établissement
Changer d'établissementAbbotswell Road, The Autoplex, AB12 3AD Aberdeen, GB
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I visited the dealership as I needed a little more help getting around the settings of my new car. The young salesman Jack was extremely patient and explained everything so well and has made me fall... Voir plus
I had a great experience at John Clark BYD, Aberdeen. The salesman Jack was very informative on the different BYD models which helped me decide what model was best suited for myself. Rohan was al... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐⭐ I’ve just purchased my first BYD car, a Dolphin G, and I couldn’t be happier with both the car and the service I received from John Clark BYD Aberdeen. Jack Edmonstone handled my ini... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire de motos
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to John Clark BYD Aberdeen, your dedicated electric vehicle specialist and the official retailer for BYD – one of the world's leading EV manufacturers – in the North East of Scotland. Located at The Autoplex, Abbotswell Road, Torry, Aberdeen AB12 3AD, our state-of-the-art showroom offers a full range of new BYD electric vehicles, approved used stock, and expert aftersales services. As part of the award-winning John Clark Motor Group, we pride ourselves on delivering more than just a car – we build lasting relationships with our customers. With over 50 years of motor industry experience across Scotland, our commitment to transparency, trust, and exceptional service is at the heart of everything we do. Whether you're considering making the switch to electric, looking for competitive finance options, or needing routine maintenance, our knowledgeable team is here to guide you every step of the way. Discover the innovation and quality of BYD with a test drive today.
John Clark Motor Group
Écrit par l'entreprise

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Coordonnées de contact
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, Royaume-Uni
- 01224 793344
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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experience was great, but
experience was great, could not fault the sales process at all. Only knocking a star off as the car on collection was not fully valeted as expected.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Very good experience at John Clark BYD…
Very good experience at John Clark BYD - Tony was extremely helpful and made everything easy also the Manager at the branch Rohan was more than helpful in guiding me through my other vehicle - having been with this particular branch for over 12 years and my last experience not being so great - both the above have restored my trust and would have no problem saying to anyone who isn't confident about purchasing a new car these guys will guide you through

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Top salesman
The salesperson Jack, who dealt with us was very knowledgeable and personable. His passion for the vehicles he is selling is apparent

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Changing a car is never an easy…
Changing a car is never an easy business but the team at John Clark made it as pleasant as possible, Jack Edmonstone the salesman I dealt with was professional and knowledgeable, and concluded the change seamlessly.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Byd Aberdeen outstanding service
Jack is very knowledgeable, I had so many questions on electric cars and Jack went through them all in detail. Everyone at BYD went above and beyond to help with anything I needed. I will be back for my next car.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Jack Edmonstone (Rep) of Aberdeen Base
Jack Edmonstone (Rep) of Aberdeen base, was professional and well informed, has a good sense of business boundary, and allowed us time to consider and time to decide.
The Business Culture in the Base has good skill mix.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Jack was great.
The assistance I got from Jack Edmonstone and Michael Clark was brilliant. There wasn’t any pushiness from either of them. They listened to me and helped me get everything I needed . There was no pushiness by Jack when we went to see about getting into a new car. He sorted things very quickly.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Jack Edmonstone from BYD Aberdeen was…
Jack Edmonstone from BYD Aberdeen was extremely helpful and presented the car brilliantly couldn’t of asked for more from him much appreciated and highly recommend Jack when visiting BYD Aberdeen

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Great service from Jack
Great service from Jack throughout the entire process

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
JOHN CLARK - BYD ABERDEEN
It was a pleasure dealing with a team of people who were so passionate and knowledgeable about their brand - they are a great reflection to the John Clark Group.
Special shout out to Jack who made the buying experience so simple and enjoyable, nothing was too much trouble for him and you could see that he loves his job and to Reiss for making sure he gave us the best deal available.
Would recommend to anyone wanting a new car.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Great experience!
We had such a fantastic experience with BYD John Clark Aberdeen. We were looked after by Jack.From start to finish, he was professional, polite, and genuinely helpful. His communication was excellent, and he went above and beyond to make sure we chose the right vehicle for our needs. Nothing felt rushed, and he made the whole process so smooth and stress-free. I can’t recommend him highly enough – if you’re buying a car, you’re in the best hands with him!

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Your salesman was very attentive and…
Your salesman was very attentive and ensured I received as much information relating to the car and the financial packages available to me.
Jack Edmonstone made sure over a number of months that I was kept up to date with various options over the 4 or 5 months that he kept in touch with me.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Very pleasant experience.
Very pleasant, helpful, and informative staff. All three of the sales team I encountered seemed to enjoy their job, and they couldn't have been more helpful.
Everything, from the paperwork to the tutorial in the car, and waving me off the forecourt in my new car.
Thanks especially to Gordon.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
BYD John Clark Aberdeen
I recently purchased a BYD Dolphin from John Clark in Aberdeen, and I’m absolutely delighted with the entire experience. The process was seamless from start to finish, and within just four days, my husband and I were able to collect our brand new car.
We’re thrilled with the high specification and beautiful colour. A special thank you to Jack E. for going above and beyond to ensure everything was arranged so efficiently. His professionalism, clear communication, and excellent vehicle demonstration made the experience even more enjoyable.
We truly appreciate the outstanding service and couldn’t be happier with our new car.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
John clark motor group
John clark made my car purchase the best experience I've ever had!, the salesman (Jack)has a wealth of knowledge on all the vehicles, both Nissan and BYD and worked out a deal that suited my pocket. He kept in touch with phone and emails giving me regular updates.
I will certainly be returning to john clark Motors when I renew my car again.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
The salesman was easy to talk to he…
The salesman was easy to talk to he wasn't pushie

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Excellent service from the entire team
Excellent service from the entire team. We went to look at an X-trail which proved to be unsuitable and hadn’t considered BYD. We were very impressed by the quality and prices of the vehicles on offer, the clear explanation of all the purchasing options and the delivery time.
We picked up our new BYD within the week and are very happy with our new car.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Great experience
Received a great experience, thank you to Jack for the fantastic customer service.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Five stars
"Top-notch seller! I'm very happy with my new car. It's in excellent condition, and the seller was very honest and transparent about everything. Five stars!"

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
Excellent customer service
Both Josh Walker and Jack Edmonstone gave professional and excellent service. Felt valued throughout the process of buying my new car.

Réponse de John Clark Motor Group - John Clark BYD Aberdeen
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