John Clark Motor Group - John Clark SEAT Aberdeen Avis 

From the initial contact to the handover buying my new Cupra Terramar from John Clark Seat Cupra was a great experience. Thorfinn Standen was extremely helpful throughout the process with his friendly attitude and experience

Friendly, helpful people.
Go above and beyond to help and ensure your car is fully set up before you leave.
Highly recommend

I found the experience ok but felt like I was being pressured into buying a car the first day I spoke to the salesman. I know that they work on commission and want cars sold but I was not ready to make a decision so quickly. I found there were a few unprofessional comments made at times which I did not appreciate. The issue I had was with payment. I had made it clear when I was purchasing the car that another person would be paying the deposit at the time of collection and I would be paying the monthly instalments. We had had an issue previously so wanted to make sure that was ok. I wad told this was fine. Then when the day came to pay the deposit I was told it had to be paid by a card in my name or else the car couldn't be released and we would have to wait for a disclaimer form to say I was happy for someone else to pay the deposit which could have taken until the following week to get sorted. I had to then travel home to get my credit card to pay for this but if we had been told on purchase that this was the case then there we could have been prepared. Can this be changed in future? That another person can pay a deposit without a disclaimer or be told at the time of purchase that the deposit has to be paid by the same person as the instalments.

First class service from the staff at Seat both Kevin and Kabir were most helpful a credit to your company

The initial enquiry and agreement over price was dealt with very competently by Kevin. I was then passed to others to complete paperwork and make arrangements for payment and admin prior to collection - this was handled badly. I was given wrong bank details and did not receive replies to my telephone calls. After complaining I was passed to Tyler for the collection day arrangements - and he was very professional and empathetic, taking time to deal with my limited knowledge of smart phones and computers.

Dealt with Kevin Heath who provided expert knowledge of the car and associated products designed to keep our new car in its best condition.

Business was conducted in a swift and professional manner and our new car was ready to pick up at the agreed date and time.

Tyler and the team made buying my first brand new car as easy as could be! I was very happy with my experience and Tyler answered any questions I had and consistently kept me up to date. Being able to do the majority over email was ideal for me being a couple hours away from the dealership. Couldn’t be happier!

Very smooth experience from start to picking up my car

One of the best sales experiences I’ve had in a while.
Out of all the car showrooms we visited Marcel was the best sales executive we dealt with.

Excellent service from salesman.made everything easy to understand would recommend John Clark seat for anyone buying a new car

Marcel czurylo was extremely helpful throughout the hole process of getting my new car. The deal I got was outstanding and Marcel along with Stuart the manager made it happen. I can’t give them enough credit for their outstanding customer care/service. The day I picked up my car Marcel made everything go so smoothly and had all the time to help me with finalising everything and explaining/showing how things worked in the car

Ellie the sales executive was a delight to deal with. She was very pleasant, informative and most helpful.
She made the process stress free and almost enjoyable.

Although I wasn’t able to purchase the Seat Leon Cupra due to budget constraints, Tyler McLean was incredibly helpful throughout the entire process. At no point did I feel pressured into making a decision, and I truly appreciated his transparency, patience, and professionalism." Would definitely recommend doing business with Tyler.

Great service from start to finish from Thor at John Clark Seat Aberdeen.

Very helpful and informative when first looking at car, purchasing the car was easy and everything explained in detail, kept updated along the way with how car was getting on and when it was likely to be ready, handover process nice and smooth. Absolutely love the car no issues at all and would really recommend Thor if looking for your next car!

The staff was friendly and was very patient, answering all my questions.

Brilliant staff. Staff very helpful in helping me choose my new car totally recommend the place to go for a new car.

Highly recommend Marcel to anyone looking for a car and an stress-free buying experience. Was very helpful during handover and showed me everything I needed to know. I’ll definitely be back in the future! Thanks again

Excellent service and very helpful including a hire car until the car was ready.

Friendly, knowledgeable staff who gave me sufficient information and was able to answer my questions

Sales people are very friendly and helpful couldn't do enough for me,helping me understand the car I purchased.
Unfortunately the car valet was definitely not up to scratch 😕 far to many missed bit's not cleaned properly,which was a definite anticlimax to driving away a Shinny new car.