Staff(Julien and George) on initial visit were friendly, approachable and quickly arranged test drive in my desired vehicle. Was very happy with test drive. George Mackie then took control of all... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMoycroft Industrial Estate, IV30 1XZ Elgin, Scotland, GB
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Getting the car picked up from home and valeted as part of the courtesy, was fab. Also, being able to pay a monthly service plan, is great. Thankfully only required one major repair’ which was very ex... Voir plus
L'entreprise a répondu
It’s very easy I choose to travel to Elgin, speak with George Mackie at Pentland Land Rover, I’ve dealt with George for years and he understands what I’m looking for and I’ve owned Land Rover Discove... Voir plus
L'entreprise a répondu
The service was great from the start. Coffee made for you on each visit. Paperwork was pretty straight forward. Great deals and insight given into the cars history. I was even picked up from the train... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire de motos
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Pentland Land Rover Elgin forms part of the award winning John Clark Motor Group. Our prestigious showroom in Elgin has a wide range of new and Approved Used Land Rover vehicles for sale, as well as a huge selection of aftersales service and maintenance packages. Located next to the A96, in Elgin, Morayshire we are ideally located between Aberdeen and Inverness and we are easily accessible from anywhere in the north east of Scotland. By visiting Pentland Land Rover you can view the full range of new Land Rover vehicles and our friendly staff will organise a test drive for you in the car of your choice. We will also talk you through our range of finance offers that make funding your exciting new purchase straightforward and simple from start to finish. To find out more come and see us, call us or complete an online enquiry form and we will get back to you as soon possible. We look forward to seeing you soon.
John Clark Motor Group
Écrit par l'entreprise
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Coordonnées de contact
Moycroft Industrial Estate, IV30 1XZ, Elgin, Scotland, Royaume-Uni
- 01343 559820
4,7
Excellent
311 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
George at Elgin could not have been…
George at Elgin could not have been more helpful
27 novembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great staff at the Elgin branch as…
Great staff at the Elgin branch as ever, friendly and helpful, kept informed ref progress on the vehicle recall work.
They would have had it cleaned and valeted while it was in but i waived that as its a workhorse not a show pony. Never had a bad experience in 10 years.
6 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Gary,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Elgin
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Lack of Yraining
Didn’t really explain what the recall was that was being done and also what they did to the climate control which wasn’t performing adequately. Appears service desk staff not that knowledgeable
14 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good afternoon, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Are you happy to share your details with us to investigate your feedback and contact you? My email address is sara.lagerman@john-clark.co.uk
Kept me informed to what was happening…
Kept me informed to what was happening withy car.
20 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Gregor,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Discovery 5
Mike couldn’t do enough to help us . Nothing is too mutch bother thanks again mike anderson
1 décembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Charles,
Many thanks for your review and feedback, which I will ensure is passed on to Mike and the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Buchan Defender
Michael Anderson was very helpful and nice to get personal touch ,setting up vehicle for me was much appreciated. Receptionist, acknowledged us as soon as walk in and offered tea/ coffee .
30 octobre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent service from a very efficient…
Excellent service from a very efficient and friendly garage at Pentland Land Rover Elgin.
13 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
Work was carried out on time and the staff were very helpful on meeting our limited time arrangements
1 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Sheila,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Replacement wheels and winter tyres…
Replacement wheels and winter tyres were all put on the wrong way around......had to travel for 1 hour to return there and 1 hour back and got £40 of fuel... SM was very apologetic, but still....
3 novembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good morning Thommo, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I understand our Aftersales Manager Ian has spoken with you, we would also like to offer you an additional discount on your next visit to us. Many thanks, Sara.
Faultless Service
A nice welcoming at reception and service desk. Prompt service.
Can’t fault the staff. Always had a good experience at Pentland Land Rover in Elgin.
31 octobre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Kevin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
You can book a courtesy car
The staff were so helpful. It was a day of terrible rain & we had our granddaughter with us hey we’re very accommodating & helpfull. All staff aim to please you & so friendly.
20 octobre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Graham,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
A lovely welcome from the receptionist…
A lovely welcome from the receptionist as she opened the door at 8am followed by a really slick handover of my car, the offer of a coffee and as arranged a lift to work. Such a great wee team and I enjoyed the chat with the driver. He was so positive about the company and picked me up at a time I could manage between meetings. Everything was made as simple as possible In amongst my busy day. Thank you
11 octobre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Nichola,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service
Was very happy with the service I received in Elgin nothing was a bother
Same when I bought the car in Carlisle
Excellent service
12 septembre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Wendy,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
How a landrover dealership should be…
A simple efficient and easy transaction. I drive for 90 mins either way to use Pentland. I think that says it all. The way a landrover dealer should be . Streets ahead of the service I have received elsewhere.
18 octobre 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Terry,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Morning Robert,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Friendly efficient service
20 août 2023
Réponse de John Clark Motor Group - Pentland Land Rover Elgin
Good Afternoon Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Elgin.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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