Staff at John Banks Ipswich were very polite, professional & knowledgeable regarding the purchase of my Honda Jazz. Kymberley was very helpful & efficient & took us smoothly through the process of pur... Voir plus
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Lisez les avis des autres
Excellent support from Kimberley and the whole sales team at John Banks Honda Ipswich through the whole purchase process for my new Honda CRV. Kept me informed every step of the way and met my desir... Voir plus
David Boor was great (John Banks Suzuki BSE). I saw a car while mine was in for a service. David took mine for a quick drive to price for part exchange. The quote was fair and was what I was expecting... Voir plus
David Boor was the sales advisor and was brilliant. After my enquiry he contacted me straight away and discussed what I wanted from a car & how the one I had chosen would benefit my requirements... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Concessionnaire Honda
- Concessionnaire Hyundai
- Concessionnaire Mazda
- Concessionnaire Renault
- Concessionnaire Suzuki
Écrit par l'entreprise
John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.
Coordonnées de contact
Kempson Way, IP32 7AR, Bury Saint Edmunds, Royaume-Uni
- 01284330557
- feedback@johnbanks.co.uk
- www.johnbanks.co.uk
4,8
Excellent
2 k avis
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A répondu à 41 % de ses avis négatifs
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My First John Banks Honda. Bury St Edmunds Experience.
5th March 2026.I went into the John Banks Honda Showroom in Bury St Edmunds. I met Nick Joannides the Car Salesman, he was instantly friendly and welcoming. My Neighbour Pat recommended that I consider Honda and also speak to Nick, which I did.
Nick offered me a Coffee, was polite, listened to what I said, showed me the range of cars available, took me for a test drive, was very knowledgeable about the car I was interested in buying. He did not pressure me, in any way. He answered all my questions.
So I went ahead and brought a Honda HRV.
Nick went thru all the financials, clearly explaining everything to me.
Nick said my Car would be ready for collection on the 13th March 2026 at 12.00pm.
Pat came with me, we had Coffee while Nick took care of all the relevant Paperwork, Road Tax, Log Book etc. Nick explained every aspect of the process to me. We then went to my New Car, which had been valeted and looked lovely. Nick explained every function I asked about to me. Like Warranty, Service, Honda Assist etc, Some I wrote down.
It was honestly the Best Car Buying Experience, I had ever had. And believe me I have had a lot. Lesley
5 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review, Lesley! We are delighted to hear about your exceptional experience at John Banks Honda Bury St Edmunds. It’s fantastic that Nick was able to make the car-buying process so seamless, informative, and enjoyable for you. We’ll be sure to share your kind words with him. Congratulations on your new Honda HR-V, and we hope it brings you many happy miles ahead. If you ever have any further questions, please don’t hesitate to reach out!
Personal dealership makes car buying a breeze
The team at John Banks are a joy to deal with. We were guided expertly through our car purchase by Nick J, for whom nothing was too much trouble. Nick is so knowledgable, he gave us time and great advice, and made the process completely hassle-free. Very competent detailed handover and I know I can call in with queries. The personal experience at this dealership is second to none and we would highly recommend them to anyone. The vehicle, by the way, has had lots of compliments and has exceeded our expectations.
18 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your glowing review, Hannah! We're delighted to hear about your positive experience at John Banks Honda Bury St Edmunds. It's wonderful to know that Nick provided you with excellent guidance and made the car purchase process seamless for you. We'll be sure to pass on your kind words to him. We're also thrilled that you’re enjoying your vehicle and that it has exceeded your expectations. Your recommendation means a lot to us. Please don't hesitate to reach out if you have any questions in the future!
New hrv
I have been using john banks honda in bury st edmunds for my cars for about 8 years now and dealt with nick joannides.I have just purchased my first brand new car and although we had a problem 2 days before picking our car up I can honestly say nick and John banks could not be more helpful and accommodating . We have now picked up our new hrv and could not be happier with it we absolutely love it.looking forward to using our new car and we will certainly be back in the future for our cars big thanks to nick and the team at John banks honda bse.
26 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review, Darren. We're thrilled to hear about your positive experiences over the past eight years and are delighted that Nick and the team could assist you so effectively with your first brand-new car. We’re glad you love your new HR-V and appreciate your kind words about our service. We look forward to welcoming you back to John Banks Honda Bury St Edmunds in the future. Enjoy your new car!
I recently purchased my son’s first Motorcycle
I recently purchased my son’s first motorcycle here, and I was really pleased with how things were handled. The staff took time to explain everything clearly, answering all our questions without making us feel rushed. The dealership felt well-organised and had a good atmosphere throughout. It was a positive experience all around.
21 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review, Emma. We're thrilled to hear that you had such a positive experience at John Banks Honda Motorcycles Cambridge. It's great to know our team was able to assist you and your son with care and clarity. We hope he enjoys his first motorcycle, and we look forward to seeing you again in the future!
Nick Joannides John Banks Honda Bury St Edmunds
Nick Joannides was my sales advisor when I was considering purchasing the new E:NY1 2026. He was extremely helpful in explaining the vehicle’s features and showing me how to get the most out of the car. His knowledge, professionalism, and friendly approach made the entire experience very reassuring and enjoyable, and I couldn’t have asked for a better sales advisor to guide me through the process.
Now that I have my new car, I can honestly say I absolutely love it. It’s been a fantastic purchase, and Nick played a big part in making the whole experience so positive. Thank you, Nick! 🚗⭐
21 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your glowing review, Bex. We’re thrilled to hear about your positive experience at John Banks Honda Bury St Edmunds and that Nick provided such excellent guidance throughout the process. It’s wonderful to know you’re loving your new E:NY1 2026, and we’ll be sure to pass along your kind words to Nick. Wishing you many happy miles in your fantastic new car!
The process was very smooth
The process was very smooth. I got an email reminder to book my MOT and service, which was really handy. Dropping off the car and picking up the courtesy car was quick. They gave me a call when mine was ready, which kept everything straightforward. Friendly and professional throughout.
24 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your kind feedback. We’re delighted to hear that your MOT and service experience was smooth and convenient, from the helpful reminder through to the quick vehicle handover and clear communication from our team. It’s wonderful to know you found the service friendly and professional throughout. We truly appreciate your support and look forward to welcoming you back to John Banks Group in the future.
exceptional
What can I say, Molly provided outstanding service, handling everything with impressive efficiency and genuine professionalism. Her attention to detail and friendly approach made the entire experience smooth and stress‑free.
24 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful feedback. We’re delighted to hear that Molly provided outstanding service and made your experience smooth and stress-free through her efficiency, professionalism and attention to detail. It’s fantastic to know her friendly approach made such a positive impression. Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to welcoming you back to John Banks Group in the future.
Very helpful with professional service
Very helpful with professional service. I felt very satisfied with the attention I received - nothing was too much trouble.
17 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your fantastic review and five-star rating! We're delighted to hear that you were satisfied with the professional service and attention you received at John Banks Suzuki Bury St Edmunds. We look forward to welcoming you again in the future.
I had a positive experience at the John banks Bury St Edmunds
I had a positive experience at the dealership. Tim was helpful and polite throughout, making everything feel straightforward. He explained things clearly and never made me feel pressured, which I appreciated. He even mentioned that if I had any issues with the screen later, I could pop back in for help. It was easy to ask questions without feeling rushed, and the atmosphere felt professional yet approachable. It's good to know support is there if needed.
12 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for the wonderful review, Roy. We’re delighted to hear about your positive experience at John Banks Motorcycles Bury St Edmunds. It’s great to know Tim provided helpful and polite service, making everything straightforward and pressure-free. We’re always here to support you, so don’t hesitate to pop back in if you need any assistance. Safe riding!
I bought my first ever car a few weeks…
I bought my first ever car a few weeks ago from John Banks! David Boor was very kind and knowledgeable. Although I pretty much already knew what I wanted, David was helpful through every step of the process and answered all the questions I had. I’ve had a lovely few weeks driving my Suzuki Swift and looking forward to many more years to come :) Would highly recommend!
4 mars 2026
Avis spontané
Réponse de John Banks Group
Hi Liz, thank you for taking the time to leave such a wonderful review and for the five-star rating! We're delighted to hear that David Boor provided you with kind and knowledgeable service throughout the process of purchasing your first car. It's fantastic to know you're enjoying your Suzuki Swift, and we wish you many happy miles ahead. Thank you for recommending us, and we hope to see you again in the future.
Best regards,
John Banks Suzuki Bury St Edmunds
Quality service
A good dealer, straightforward and amenable. David was friendly and helpful, kept in touch and communicated clearly. We liked the video they made of the (used) car, it gave a good level of detail and had commentary. We had to travel some way to view the car and were accommodated. The car was exactly as in the video, it was spotless and had been freshly serviced and MOT-d. There was no quibbling or backtracking on anything we'd agreed. I wouldn't hesitate to recommend.
7 mars 2026
Avis spontané
Réponse de John Banks Group
Hi Ilona, thank you for your wonderful review and five-star rating! We're delighted to hear that you found our service straightforward and accommodating. It's great to know that David’s communication, the detailed video, and the condition of the car met your expectations. We truly appreciate your recommendation and wish you many happy miles in your new car.
Best regards,
John Banks Suzuki Bury St Edmunds
New Suzuki swift ultra.
Stuart and stevan where very honest and helpful throughout. They made us feel relaxed with no pushy hard sell. They allowed us to upgrade to a ultra. No problem for them. 10 out of 10 to both men. Thankyou.
20 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for the fantastic review and five-star rating, Peter. We're delighted to hear that Stuart and Stevan provided honest and helpful service, making your experience relaxed and pressure-free. It's great to know they made the upgrade process seamless for you. We'll be sure to share your kind words with them.
Best regards,
John Banks Motorcycles Bury St Edmunds
I recently purchased a Peugeot 108 and…
I recently purchased a Peugeot 108 and appreciated the straightforward approach throughout the process. There was no sense of being pressured into making a decision, which made things feel relaxed and manageable. The advice provided by David felt honest, which helped me feel confident in my choice. It was clear that attention to detail mattered, and this contributed to a smooth experience. My car was fully serviced and valeted. I would definitely consider returning for future needs.
19 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review, Terry. We're delighted to hear that your experience at John Banks Suzuki Bury St Edmunds was relaxed and enjoyable. It's great to know that David's honest advice and attention to detail helped you feel confident in your decision. We're thrilled you appreciated the fully serviced and valeted Peugeot 108, and we look forward to assisting you with any future needs.
Best regards,
John Banks Suzuki Bury St Edmunds
Efficient, professional and welcoming
John Banks, Ipswich is my chosen Honda dealership even though even though I have one much closer to me. However it is worth the one hour journey because the guys here are so friendly and accommodating and always do a great job. I wouldn’t take my car anywhere else.
17 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your kind words and the five-star rating, Bronwen. We're delighted to hear that you choose to travel the extra distance to visit John Banks Honda Ipswich. It's wonderful to know our team's friendly and accommodating service makes the journey worthwhile. We truly appreciate your loyalty and look forward to continuing to provide great service.
Service and parts staff were great
Service and parts staff were great! I liked the mechanics video too!
16 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for the excellent review and rating! We're delighted to hear you had a great experience with our service and parts staff at John Banks Motorcycles Bury St Edmunds. It's wonderful to know you appreciated the mechanic's video as well. We look forward to assisting you again in the future!
Low-stress experience buying a used car
The staff were friendly and professional, making the process easy to navigate. I appreciated that there was no sales pressure and found them straightforward to talk to. Poppy arranged for me to drive the car away the next day, which was appreciated. Decent coffee too.
3 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review, Tom. We're delighted to hear that you found the team at John Banks Honda Cambridge friendly and professional, and that the process was straightforward for you. It's great to know Poppy was able to assist you so efficiently, and we're pleased you enjoyed the coffee too. We hope you enjoy driving your new car!
Excellent service given by Rhys..
17 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your wonderful review and five-star rating, Ali. We are delighted to hear that Rhys provided you with excellent service at John Banks Suzuki Ipswich. Your kind feedback means a lot to us.
PROFESSIONAL and helpful.
Outstanding in all the right areas. A consummate and professional attitude delivered throughout the purchase process.Answered all my MANY questions. Courteous and knowledgeable; Darren Briggs was a credit to the establishment and is worthy of note - Exceptional!
14 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your kind words and glowing review, Alan. We are delighted to hear that your experience at John Banks Hyundai Cambridge was outstanding and that Darren Briggs provided exceptional service throughout the purchase process. We will be sure to pass on your compliments to him. Thank you for choosing us, and we look forward to assisting you again in the future.
The first annual service of my CRV was…
The first annual service of my CRV was easy to book. All members of staff were friendly and efficient throughout.
6 mars 2026
Avis spontané
Réponse de John Banks Group
Thank you for your review, John. We're delighted to hear that booking your CRV's first annual service was straightforward and that our team at John Banks Honda Ipswich provided friendly and efficient service. We look forward to assisting you again in the future.
Réponse de John Banks Group
Thank you for your feedback. We’re pleased to hear that you found your experience straightforward. Providing a smooth and efficient service is something we always strive for, so it’s great to know we delivered on this occasion. We truly appreciate your support and look forward to welcoming you back to John Banks Group in the future.
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