Top Class service. Did exactly what they promised and the reason why I used them again. I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they cou... Voir plus
L'entreprise a répondu
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Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cl... Voir plus
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Brilliant opticians! I’ve lost count of how many pairs of sunglasses, varifocals and VDU glasses I’ve had reglazed by JP! Excellent quality reglazing, seamless delivery experience and great value for... Voir plus
L'entreprise a répondu
I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost. I placed the prescription order on Sunday and they glasses a... Voir plus
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À propos de l'entreprise
Coordonnées de contact
LIverpool, Royaume-Uni
- 0151 347 7206
- contact@jpopticians.com
- www.jpopticians.com
Great sunglasses at a fantastic price
Great sunglasses at a fantastic price, with good service
18 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Moncler glasses with distance prescription
Excellent! Very efficient service from beginning to end. Chose my preferred frames, uploaded my prescription and they were dispatched within 7 working days. Would certainly use them again. The frames and lenses were a great price. Thanks
25 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Not recommended
The frames I received looked very different than the Tiffany frames I purchased at Lenscrafter and they arrived bent and really crooked so that one stem is way lower than the other. I see your reply, I did reach out by email but since I can't even find these frames anywhere else, I didn't feel I have many options so you're correct to say that I stalled in speaking up. Although I wouldn't choose to shop here again for obvious reasons, I'm not looking for any compensation or resolution that was time sensitive, I'm simply sharing my experience. I appreciate your taking time to respond and hope you will take equal time to review your quality control as well.
11 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Thank you for sharing your experience.
We were very sorry to read about the issues you faced with your order and the lack of communication you received October 2023. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.
Kind regards
Jacky
Manager
Fast & efficient service
Seen the glasses I purchased online in one of the shops but decided to order online as better price.
Placed order, emailed prescription and glasses arrived within a couple of days. Only disappointment was the glasses cloth cleaner as this wasn’t present and there were expensive glasses.
22 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi , Thank you for your feedback we are pleased to are happy with your glasses. We have sent you an email regarding the cloth.
Great prices. Fast delivery
Great prices. Fast delivery. Definitely recommend.
21 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Excellent Service from JP Opticians
Excellent service, would definitely recommend and use JP Opticians again. Great customer service, excellent value and my order arrived ahead of schedule - what’s not to like about that?
2 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Great Service
First time I've used an online optician, ordered some Zeiss varifocals, very happy with purchase, will definitely be using again, highly recommended
25 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Excellent Service....
Excellent Service....
I have never purchased glasses on line and was slightly nervous that the prescription would be right, they would fit and they would be as I expected. I had seen the Tom Ford glasses in my opticians at double the price so decided to bite the bullet. They arrived today so 3 days after I ordered them and I love them, fantastic service and a quality product, thank you.
7 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Perfect service 👌 great people
Perfect service 👌 great people, authentic products will buy again defo recommended.
5 septembre 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Excellent service
This is the second time I’ve used J.P Opticians and on both occasion, from the ordering process to the delivery, everything was excellent. I would highly recommend them.
11 août 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback. We really appreciate your continued custom.
Great value speedy service 2nd purchase…
Great value speedy service 2nd purchase from this site both times great
10 août 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Easy and reliable service
Easy and reliable service. I’ve ordered from JP Opticians many times now and will continue to buy from them. They’re always helpful and informative.
15 août 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback. We really appreciate your continued custom.
Very satisfied customer
My order was shipped and received very quickly. Great prices.
14 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Oakley Reedmace
Oakleys arrived in good order and were what I ordered. I will be using their services again
25 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Fantastic choice of designer eyewear
Fantastic choice of designer eyewear, website so easy to navigate. Chose a pair of Versace glasses. They arrived from their suppliers very quickly. It was great getting updates on my order. So you never felt neglected after your purchase. Glasses arrived securely packaged and brilliant aftercare service. When I need new frames I will definitely be ordering from J.P. Opticians.
15 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
This is my second purchase from JP…
This is my second purchase from JP Optician in 5 years. Their prices are more competitive than other retails and the products are original. Took a bit longer than expected to receive the sunglasses so I chased. I received same day response and the sunglasses arrived a day later. All good on arrival, delivered by DHL. Would recommend using them.
8 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Simply the Best.
I have been using this opticians for over 10 years. Their service is fantastic. Staff are friendly and extremely helpful.
Thank you JD Opticians for all your wonderful help.
Highly recommended.
31 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback. We really appreciate your continued custom.
Fantastic experience will come back here 1st
There was a suspected defect on a rare pair od sunglasses I I purchased. I was told prior to shipment via email and shown. It was so miniscule I was really touched by the communication and care given to the purchase thereafter. I received the it and it war literally nothing. They must have zoomed in a lot. The fact that so much care was taken and they gave me a premium case as well really made it for me. Rather than running the risk of me being dissatisfied and sending back. I will now definitely go to JP 1st before going anywhere else.
27 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Reliable and accurate with good price
Reliable and accurate with good price. Friendly service.
18 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your purchase and your experience with us.
Highly recommend… sunglasses were…
Highly recommend… sunglasses were perfect. Arrived on time. Will definitely use again.
3 juillet 2023
Avis spontané
Réponse de J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
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