Jsbl Avis 4

One of the worst banks in Pakistan.
I visited Pakistan and someone told me to open Account in JS bank as they are new and focused on app and online Banking. I opened the account in Branch within few days. Since then the problems started and never ended. Here's the snippet of issues i.e.

1. Branch Managers haven't got a clue of problems neither they can do anything about it apart from sending an email.

2. If you are doing ecommerce transaction, they will deduct your transaction twice and then will tell you to wait for 45 days for duplicate transaction to return. If you don't dispute the duplicate transaction, your money is GONE.

3. Fraudsters will start calling you and will try to scam you. This shows that some of the staff members are selling Bank data to scam people out of their money.

I reported these to Branch manager and he said he will send an email to see what happens and nothing happened.

AVOID AT ALL COST

They do a terrible Job complained multiple times but been ignored. I Suspect that because we are elderly people they can rip us off by not doing any work up the back of our yard and we won't check. They have been ripping us off with the weed spray I suspect they are just using water to maximise the profits I am very disgusted with them.

They don't turn up when they say they are going to. 3rd time. Maybe they will turn up today. They said we will be there about 7am to 7.30am now 9.30am and still no JSBL. We'll off to bunning I'll do the work my self.

I recently cancelled a JS Bank credit card and the service which I have received from the customer service agents has been terrible.

From being incorrectly guided regarding the status of the NOC the bank has to issue to trying to register a complaint, all of my interactions with the customer service agents have failed to demonstrate any professionalism or knowledge regarding the cancellation process.