Inconsistency: the website is poorly managed, and billing account logins keep failing, wasting money and time for clients. I have to call every day just to fix something; worst experience!
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I was assisted by a very great lady called Charity K; she was very professional, and I was able to find a solution quickly without stressing. I had forgotten my password and didn't even know I had sec... Voir plus
One of the best web hosting companies in Uganda. You are hosting several websites and web systems for us, and we truly commend your reliable services and support. Keep it up! #EmmanuelRobert
I use Jubilee Web Host for Hosting I am happy with my choice. Actually, over the years I have seen the worst. A lot of companies that are just trying to catch new customers while they charge a lot of... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Cheap, Fast, Secure and Reliable Website Hosting, Reseller Hosting, VPS Hosting, Dedicated Hosting, Website Design, Website Security, Domain Names and SEO Services in Uganda, Africa and World Over with 24/7 Customer Support, 99.99% Uptime and 45 Days Money Back Guarantee.
Coordonnées de contact
Saza Road Opp. Stevo Int'l Hotel, 223, Iganga, Ouganda
- +256752441564
- sales@jubileewebhost.com
- www.jubileewebhost.com
4,3
Excellent
148 avis
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Shortest time given before deleting site.
I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your servers, why would you delete. Now i have to design the website again.
you should wait atleast 2 years, especially due to how the economy is these past two years. But my website was deleted just one year and yet my domain was still with you so i would have been expected to renew. but you guys just deleted, bad bad bad.
11 octobre 2022
Réponse de Jubilee Web Host
Dear Hamuza,
Thank you for taking some moment off your valuable time to rate and review our services. We sincerely appreciate it and can never take it for granted.
Whereas we would have loved to keep dormant/inactive accounts for two or more years as per your request or expectation, we find this a bit tricky for the following reasons:
1) cPanel, the hosting control panel we use on our Linux servers changed the billing model for their licenses. Unlike many years back, today cPanel bills based on the number of accounts existing on the server. Keeping tens of thousands of unsubscribed hosting accounts on our servers would only help to increase Jubilee Web Host's cPanel license costs when the company is not generating revenue from such accounts. Of course, the cPanel license is just a single example but there are other software licenses we use on these servers whose costs are dependent on the number of accounts on the servers. Not forgetting the strain that would be placed on the server resources like storage, RAM, computing power etc by these unsubscribed accounts. Therefore, leaving unsubscribed accounts on servers for two years would be a very bad business idea.
2) We are bound by industry standards and international, national and company-specific policies and best practices. It would for example be against international and national data retention policies for us to keep your data for two years without your consent. Of course, in this case, the consent would be in the form of a continuation of subscription or a request to us to extend your grace period. Otherwise, in the situation where you just keep quiet even after the several reminders we send, it becomes quite tricky.
In light of the above, we are sorry but we may not keep an unsubscribed hosting account account as per your request/expectation. We encourage you to always renew your subscription in time, and in the event that you are unable to renew in time, our sales and billing teams will always be glad to extend your grace period upon your request.
Best Regards
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Jubilee Web Host Team
Reliable and helpful customer care service.
I had an issue with one of my domains' SSL. Contacted the helpline and my problem was solved within minutes. This company's customer care is really reliable and the services are great.
30 septembre 2022
Avis spontané
Great customer service
I am a web designer and I usually need domain and hosting services. I have had a great experience with exceptional customer service and 24/hour support from experts who help with any issues. Not to mention the affordable prices for their hosting plans which come with a free domain for the first year.
27 septembre 2022
Avis spontané
The best Tech Support in the county
The Tech support team are highly motivated and devoted to their job. The response time is swift and reliable, I am inspired. Long live
27 septembre 2022
You guys sold my domain and refunded my…
You guys sold my domain and refunded my money and my google account is now affected and suspended for violating policies without my consent.
19 septembre 2022
Réponse de Jubilee Web Host
Dear Oscar,
Thank you for spending part of your valuable time to review and rate Jubilee Web Host.
Kindly note that your domain (urbanmagazine.biz) was not sold. Rather, you delayed to renew it. As such, it was deleted from the registry and some other person registered it as a new domain with some other registrar different from Jubilee Web Host.
Please note that;
When a domain name expires, you have up to 30 days to renew it at the normal rate. This is called the grace period.
When the grace period expires, your domain is scheduled for deletion. This is called the redemption period. At this point, you can only regain access to the domain by paying a redemption fee.
If the redemption period expires without you paying a redemption period to restore your domain, it is completely deleted from the registry. At this point, the domain becomes available to anyone who wants to register it with any registrar.
Your domain (urbanmagazine.biz) expired on 30/06/2022. By the time your paid for its renewal on 18/09/2022, it had already been deleted from the registry and re-registered by someone else. As such, we could not process its renewal and thus refunded your money and advised you to choose another domain. We are glad you were able to choose another domain.
Kindly always renew your domains in time to avoid losing access to them.
Best Regards
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Jubilee Web Host Team
I am satisfied with the immediate…
I am satisfied with the immediate replies once i get a challenge
13 août 2022
Réponse de Jubilee Web Host
Dear Taban,
Thank you for your kind review of Jubilee Web Host. We are glad you are satisfied and promise you even better.
Best Regards
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Jubilee Web Host Team
Thanks for the discount
4 août 2022
Réponse de Jubilee Web Host
You are welcome, Ateso Dictionary.
You may always look out for more discount coupon codes right on our social media channels and several hosting coupon sites.
Thank you for choosing Jubilee Web Host.
Best Regards
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Jubilee Web Host Team
Well informed support team and highly…
Well informed support team and highly responsive. I can proudly give a 5 star.
5 juillet 2022
Avis spontané
Cathy K was very helpful in what I…
Cathy K was very helpful in what I needed and went out of her way to actually give me her personal opinion on the matter which in my opinion I felt was thoughtful and caring.
Thanks Jubilee for the support. It is hard to find a very good customer support system in Uganda but I appreciate this!
18 juin 2022
Avis spontané
Réponse de Jubilee Web Host
Dear Jon,
Thank you for search a great review and rating of Jubilee Web Host. We promise you even better.
Best Regards
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Jubilee Web Host Team
My website crashed
My website crashed. But fortunately, Jubilee Web Host team helped and restored it successfully.
2 juin 2022
Avis spontané
Thanks Jubilee
Thanks Jubilee. Great support team and quick responses, even if it's passed work time. I would really recommend jubilee to anyone
31 mai 2022
Avis spontané
Deep Extensive Technical Support
I recently had an issue with my WHMCS account and reached out to Jubilee and i must say that Shamim B.N has always consistently delivered even this time around she didn't disappoint, keep going Jubilee, proud of you.
13 avril 2022
Avis spontané
wordpress downloading scripts instead of executing the web scripts
I really got helped out when my wordpress website would not execute but rather download php scripts and am really glad that when i shared what i was technically facing with my web hosting company. (jubileewebhost) they were understanding and they handled me well and they told to check my php version, under my cpanel and then went to mulitphp and i had to select my domain then changed my php version to the appropriate one.
23 mars 2022
Avis spontané
Best customer service
22 mars 2022
Excellent Customer support and Quality Service Delivery
Excellent people with excellent services and full time customer support
Thank you Jubilee for playing a big role in this tech revolution
Plus, your service are fairly priced and worth it all
16 février 2022
Avis spontané
Great customer support and Amazing…
Great customer support and Amazing uptime 💯
19 janvier 2022
Avis spontané
excellent services
15 janvier 2022
Avis spontané
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