Justoffbase Avis 

1 245
•
TrustScore 1 sur 5

1,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Live in the Highlands just north of Inverness ordered something and paid extra for 2 day postage. Took 4 days and asked for money back but given all the usual guff about more expensive to the Highland... Voir plus

Noté 1 sur 5 étoiles

Very good at issuing documentation and advice that Your order no. 398-146588 has been fulfilled. When it had not. Quick responses to e mails but not with delivery. Finally upon receipt of the... Voir plus

Noté 1 sur 5 étoiles

AFTER ORDERING MY ITEMS, RECIEVED EMAILS STATING THAT THE ORDER HAD BEEN PROCESSED. THEN THE ORDER HAD BEEN COMPLETED, STILL NOT RECIEVED, HAD TO PHONE TO FIND OUT WHERE MY ORDER WAS AND GUESS WHAT T... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered the equipment 9 days ago and have had to chase them twice regarding delivery only to be told it's not in stock, even though they took my money immediately. I called to ask when delivery wou... Voir plus

À propos de l'entreprise

  1. Magasin d'outillage
  2. aussi dans
  3. Magasin de vêtements de sécurité

Informations provenant de diverses sources externes

View the ENTIRE ranges of Draper Tools and Sealey Power Products, Karcher and Numatic Cleaning Machines, a MASSIVE 17,000 products! We offer real discounts all year round and offer fast, *free delivery from these big name brands delivered direct to you


Coordonnées de contact

1,0

Mauvais

TrustScore 1 sur 5

1 k avis

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1 étoile

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1,0

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(1 245)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

excellent,

Hi John Page here goods and service was excellent, but wondered if you got my e-mail back to say I was 1 roll of 0.6 mig wire shork in delivery. could you find out weather sending one or not. Many thanks

11 septembre 2013
Avis spontané
Logo de Justoffbase

Réponse de Justoffbase

Dear John
Please could you resend your email as we have tried to find this unsucessfully :D please send to tina@justoffbase.co.uk
Thank you
Tina
Justoffbase

Noté 5 sur 5 étoiles

Good product, purchase straightforward.

I bought the Meaco 20l dehumidifier from JustoffBase, price was the best I could find, website and payment was simple, product arrived next day even though I chose the free saver delivery option.

10 septembre 2013
Avis spontané
Noté 2 sur 5 étoiles

Not sure I'd use this company again

Products have still not arrived, I believe the carrier still has them, at least I hope so, they couldn't find us, they were late anyway and it's hard to find contact details to chase this up.

9 septembre 2013
Avis spontané
Logo de Justoffbase

Réponse de Justoffbase

Thank you for your review. This is the first time we have been made aware there was any problem with this order.
All customers recieve a Sales Order, Cash Sale and fulfillment email when they place an order with us. Replying to any of these would lead to a response. We also offer an online chat service in our store and a free to landlines telephone number
The courier has had problems locating your business. Please advise whether you wish us to work with you to resolve this issue or whether you wish to receive a full refund
Kind regards
Tina
Justoffbase

Noté 5 sur 5 étoiles

Excellent service, quick delivery and competitive pricing

Would certainly use again and is highly recommended. Website was easy to navigate, pricing (when taking postage into account) was quite competitive, and the goods that I required were available from stock. Delivery was prompt and on time as expected with the product being securely wrapped. All through the buying and delivery process I was kept fully informed by email of progress of the order. Goods arrived in good condition with no problems.

6 septembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Great service as always

I don't often do reviews but these guys are good. Ordered some filters and bags for a Sealey vacuum cleaner (that I had purchased from them about 2 years ago) in the afternoon think it was before 3pm, paid the extra for next day delivery and they arrived the next morning around 10am. Unbelievably good delivery service and the price was very competitive compared to other suppliers and ebay etc. 10 out of 10.

5 septembre 2013
Avis spontané
Noté 4 sur 5 étoiles

Vacuum extension tube

The Sealey 5m vacuum extension I ordered was despatched very quickly and is just what I wanted. The only problem was that the courier service,TNT, made a right hash of things and instead of receiving the goods on Wednesday 28th August I did not get them until Monday 2nd September, they seemed unable to get our postcode right, this was not the fault of Justoffbase but just incompetence on behalf of TNT.

3 septembre 2013
Avis spontané
Noté 2 sur 5 étoiles

Photo of product was misleading

I was very disappointed to receive a gazebo cover and not a gazebo which is what I thought I was ordering. The image of the product being advertised was a fully erected gazebo with no warning that the gazebo did not contain the poles. I have complained and have asked for return postage to be offered but this was refused. There were no details on the delivery slip or your website regarding return of goods so I have had to spend time calling both you and Draper to find out where I should return the gazebo.

3 septembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, these guys are hard to beat!

Only used Justoffbase a couple of times but each time their service has been first class.
I first chose Justoffbase because of their unbeatable prices for quality tools. So when I needed more tools, I looked around, comparing prices, and ended up back at Justoffbase.
I may have been lucky but I'll definitely come back here next time.

2 septembre 2013
Avis spontané
Noté 4 sur 5 étoiles

Very speedy service

I found the service offered to be very good. I requested the express delivery service and the good were delivered 2 days later. The only problem was the currier delivered them to the correct house number but the wrong street. Fortunately, the people who received them were able to bring them to me the same day. I appreciate this is beyond the control of Justoffbase but perhaps they could feed my comments back to the currier service they use as this could potentially affect their deliveries to other customers.

2 septembre 2013
Avis spontané
Noté 5 sur 5 étoiles

OVERNIGHT TORX !

I was stuck for a fairly rare metric Torx key - the five-point type. The Rover 75 forum came up with the name Seeley and justoffbase, offering a suitable torx set for a very reasonable price. I took a chance and ordered one online, without asking for fast delivery. The set was brought to my door the next morning at about 9.30! Brilliant service - and good quality tools.

29 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Fast service

Very surprised with how quickly our delivery came (far earlier than estimated delivery date) which meant that despatch was very speedy - so very happy with the service. The only reservation I have, which is a glitch on the website, is that I was shown different prices for the product I bought at different stages of the purchasing process. At one point, I thought I was going to be charged approx 20% more but I perservered and the final total was the cheaper price.

29 août 2013
Avis spontané
Noté 5 sur 5 étoiles

great service

Great company would deal with again excellent service quick delivery .kept well informed

26 août 2013
Avis spontané

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