KCH Avis 5

I'm beating my head against a brick wall at the Endoscopy clinic at Kings at the moment. Every step is a struggle and I can no longer tolerate the school of thought which says that everyone working for the NHS is a sacred cow who cannot / should not be criticised. It seems to me that no regard is paid to our concerns unless we buy into the whole complaints culture that seems to be all pervading in our lives now. I am suffering from faecal incontinence and [ painful !!! ] piles - issues that were not part of my life prior to having two hernia operations at the hospital at the end of last year. My feeling was that two episodes of medics poking around in my nether regions were part if not all of the cause of my problems but to the credit of my GP surgery I suppose , I was referred to Colorectal for investigations. It has all been so tortuous and slow and what's tipped me over the edge today is the receipt of a pre-assessment questionnaire on My Chart. I've sweated blood and think that I've answered all of the questions properly [ why do bodies in public life assume that we all know how to use technology ? ] but what the hell do I do with the questionnaire once I've finished it ? I did look for an indication on the screen and tried the My Chart support worker on duty in the PALS office - NADA !!

Quite incompetent. Referral from Consultant was rejected by physio. Only just fund out after waiting seven months and would not have known had it not been for many hours on the phone trying to work out what was going on. Incompetence and a clear breach of the NHS constitution and our legal rights. So seven months wasted and back at the begining of the queue. Is that fair treatment?

There are huge problems trying to engage with the hospital . They currently use a My Chart system but you are not ` allowed` to reply!
I have been waiting 18 months for major surgery and they have exceeded their expected wait time.
Very disillusioned and disappointed with the service.
My friend was so desperate to get an appointment as they didn`t respond to emails or telephone calls that she went to KCH after they failed to offer her another appointment after her initial treatment was cancelled.

Miss Bliel destroyed my father gave him brain damage and refuses to answer for her crimes.. if you need brain surgery avoid her at all costs she’s evil smiling assassin

Tested for MRSA in July: no one informed me of the result till September and prescribed the wrong antibiotics for 2 months.
Breached its duty of care on multiple occasions resulting in delayed diagnosis, inappropriate treatment, and failure to manage a Methicillin-resistant Staphylococcus aureus infection. These breaches caused avoidable pain, multiple surgical interventions, prolonged recovery, and risk of transmission to a vulnerable cohabitant.