I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company. With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They eve... Voir plus
L'entreprise a répondu
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I had previously recommended KDE, but no longer. An absolute rip off and unhelpful company. With £180 for a call out and another £190 to reseal a shower tray this is extortionate. They eve... Voir plus
L'entreprise a répondu
93 year old mother in laws boiler stopped working. Caled out KDE who I've used for years. Engineer twiddled a few buttons and screws to get it back up to pressure and was there 25 mins. £180 thankyou... Voir plus
Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... Voir plus
The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... Voir plus
ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.
Unit 2 Priory Court, WA7 3AZ, Cheshire, Royaume-Uni
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A répondu à 16 % de ses avis négatifs
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Hard workers, polite and helped with any problems we come across, got the job done. great service

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
We had a number of lighting and electrical issues to address, requiring a number of visits from KDE. All bookings were made efficiently by the friendly booking staff, who kindly sent electrician Jim each time. Jim is brilliant, and having the continuity was great.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Aaron was great when he came to our home to help with our broken boiler. It’s only 18 months old but wasn’t running hot water.
Aaron came out sorted the issue, serviced the boiler and also sorted the boiler manufacturer to come to our property to complete the last remaining issue.
Used KDE a few times and recommended to others who have used them in our street.
Impressed with their punctuality, speed and overall knowledge of the systems they supply, fit and service.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
I approached KDE because I had used them in the past and had a relatively positive experience. The work was a simple domestic job to replace a kitchen socket, a couple of replacement smoke detectors and to investigate an outside security light. No one arrived on the day it was booked for, a Friday, and I had no phone call. Two technicians arrived unannounced on the Monday when, fortunately, we were at home. The main work took 1 hour, with one of them mostly holding the ladder. I was somewhat surprised to find the technicians still sat in their van outside my house an hour later. When I queried this, and asked if I was still being billed for 4 hours, I got sent tracking details for the van to show it was on site for that time. All fine then!!
I have had no sensible response regarding this so, in the end, decided to pay up for the full hours instead rather than waste further time with them on this. I hope this review is useful to anybody else considering using their services - perhaps get them to bill for the actual time taken rather than an inflated/obfuscated estimate. Or, better still, look elsewhere.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Engineer friendly, polite, and efficient. I will be booking my annual services with KDE.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Wayne the electrician was excellent. Friendly, professional and very experienced.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Always a great job done. All the jobs I have had done. The staff and individuals sent out to repair or install. Each and everyone pleasant and respectful and happy with work carried out. Would highly recommend.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
We had 3 lads visit our property to fix some new sockets in our kitchen. They were very professional and just lovely lads in general. Very happy with our new sockets and they cleaned everything up afterwards which was perfect. Thanks so much!
Demi-Lee

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Always happy with KDE. Great company and super responsive.
Thank you

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
KDE has all the benefits of British gas without the high cost .
Extremely happy with their service , professionalism and their after service.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Excellent work by Mathew. He went to great lengths to find the problem with my heating and helped me with problems. He is a star worker. I cannot speak too highly of him.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Within an hour of the call the plumber arrived , as ever fantastic service from KDE

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Arrived on time after giving phoning us to say he’d be 15 minutes.
Extremely efficient and knowledgeable, also explained the problems and what he was doing to rectify the problems.
Totally satisfied with the completed job, many thanks.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
KDE installed a new boiler for us last year which we have been very happy with, today's visit was to give it it's first service.
The engineer turned up on time was polite and did a full service on the boiler, when the service was completed the engineer made sure everything was clean and tidy before he left.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
I have used KDE f since 2016 and have found them to be very reliable and competent in their work, in electrical, plumbing and bathroom installation.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Nice and quick gas service. Easy to set up the appointment and they were very polite. Would definitely recommend.

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Ed and his colleagues did a good job quickly fitting a new central heating boiler today

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
I was happy with the prompt response to a problem with a gas boiler. The fault was identified, the replacement ordered and fitted on the date given.
Job reference 282845-001

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
Absolute Rip Off!
We were charged almost £1000 for a bit of electric work. They came initially to carry out the EICR and found a defect. That cost about £160. Then they came back to investigate where the issue was (which my husband had already discovered in half an hour) However that cost us another £200. Then they came back to fix the issue and that cost us over £500! just to put an armoured cable around the house! We would NEVER use them again. They simply overcharge! Such a rip off Avoid if you don't want to be ripped off!

Réponse de KDE Ltd Electrical, Plumbing and Central Heating
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