Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way. 2) Tbe delivery drivers handled my furniture with the utmost care and attention 3) Both driver... Voir plus
L'entreprise a répondu
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Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way. 2) Tbe delivery drivers handled my furniture with the utmost care and attention 3) Both driver... Voir plus
L'entreprise a répondu
Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...
Extremely happy with the shopping experience. Friendly staff, good lighting, prices clearly displayed and also they have the option of finance plans. The products are of good quality specially consid... Voir plus
L'entreprise a répondu
The whole staff of this Furniture store is very very friendly. In the course of interaction while purchasing and doing business with them I developed family relations with them. Products are highly du... Voir plus
L'entreprise a répondu
K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.
281-283 Cricklewood Broadway, NW2 6NX, London, Royaume-Uni
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Asad was very helpful and very friendly. I would recommend everyone to come here.
KEEP AWAY bunch of cowboys poor customer service go to the professionals like DFS or furniture village or online they took my deposit i cancelled my order never returned my deposit kept all of my £1600 deposit i will be instructing my solicitors to recover my costs
We brought 3 beds and mattresses from this company along with 3 bedside cabinets and large wardrobe a sofa some pictures and coat stand. We spent nearly £5000 , after putting the coat stand together, we realised this would have struggled to hold a cardigan. So I went back to the Slough store and asked politely for a refund. I was told they don’t do refunds or credit notes, I would need to email the company service department. When I pointed out how poor their after service care was. I was told by the manager I should be happy as only one of the many products I had purchased was faulty !!!!!
Very helpful staff, they’ve provided us with all the information we needed. Great service! Nahid was very kind! Thank you!!
Jason provided a wonderful service. Very professional and looked after us throughout the process of purchasing our furniture. 5 stars all the way. Would definately recommend to everyone
I promise we shall come back for review of this seller. It has been a terrible experience with them since bed was delivered. Providing a bed whose covering are torn and drawer not working is very terrible. Their customer care representative has been terrible not providing solution to the problem at hand and threatening customer with non refundable contract when no one has asked for a refund is a no no.
Please avoid them if you can.
They are very dubious and cunny.
They show you good stuff in their store but provide you with defective products.
Adna was lovely when product was bought.
Review provided on behalf of Agyakoma Akosua Darko.
Great service from Jason.
Professional and efficient
1. “Excellent service! Costmar was professional, fast, and very helpful throughout.”"The staff was incredibly helpful and went out of their way to help me find exactly what I needed.
GB
Rated 1 out of 5 stars
4 hours ago
Rubbish furniture
Bought at discounted price then on inspection looked like it was retrieved from a scrap heap and tarted up, but not very successfully.
Very eager to deliver at 10am
Then initially tried to say it was collected from shop so the blame was on me but I was able to prove it was delivered.
Not as keen to deliver replacement parts so as I had to wait in all day this time.
When they did arrive with two new table legs they were too short and so the table looked more like a ski slope. Also replacement chair had its fire hazard ticket ripped off and some of the fabric along with it.
Use this store at your peril
More options to choose from the store. Mr. Asad did good job in selection.
Perfect service for Mr Nahid aka ND and really good at what it does and the prices are really good.
Very helpful and friendly advice. Answered all of my questions and Aqib was great in helping us to find the perfect mattress that met our needs.
We purchased multiple furniture items, we received help and advice from Asad who explained everything to us in detail and took good care of us and answered all our questions honestly. Highly recommended!

Réponse de Kfurniture
I purchased an ottoman bed from them in October 2023
And not even been a year the beds slats are broken
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