Kiana Beauty goes above and beyond to make your shopping experience special ❤️✨. Hand written notes and gorgeous gift wrap, their products are divine and Kelly and Stav are the nicest ladies! Don’t he... Voir plus
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Lisez les avis des autres
I am thrilled with the prompt service regarding the Thin Lizzy Hyaludronic Acid Serum. It arrived in 3 days or ordering. The product in itself is truly amazing and I truly believe in this serum. I n... Voir plus
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I was hesitant to buy as I didn't know this site before, but they have a great selection and you can get notifications when your favorite product is in stock. I loved the attention, and the hand-wri... Voir plus
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The whole team at Kiana are amazing. The packaging arrived wonderfully gift wrapped along with a beautiful hand-written card!! The team also helped me sort some other issues that had come up during th... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Coordonnées de contact
51 High Street, 3806, Berwick, Australie
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
4,7
Excellent
220 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time I have purchased from Kiana…
First time I have purchased from Kiana Beauty- service was fantastic. Ordered Monday, received Thursday.
23 février 2020
Avis spontané
Fantastic customer service.
With the fantastic customer service and attention to detail that you get from Kiana Beauty, my future orders for Beauty products will be to Kiana, it's an absolute no brainer. Ordered Sunday, delivered following Tuesday.
18 février 2020
Avis spontané
Réponse de Kiana Beauty
Dear Rick,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a 5 star review.
We're so pleased to hear that you have enjoyed our customer service and attention to detail.
We look forward to seeing you again soon.
Love from
The Kiana Beauty Melbourne Team
Quality Service Time and Time Again
Quality Service Time and Time Again
I've said it before and I will say it again, the team at Kiana Beauty deliver exceptional customer service, They truly value their customers and go above and beyond.
15 janvier 2020
Avis spontané
Réponse de Kiana Beauty
Dear Alexandra,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us such a lovely review.
We're so pleased to hear that you have enjoyed and value our customer service.
We look forward to seeing you again soon.
Love the Kiana Beauty Melbourne team
Great service
Great service, corrected and fulfilled , thank you, quick and efficient
15 octobre 2019
Avis spontané
Réponse de Kiana Beauty
Dear Joan
Thank you so much for supporting our small business and for taking the time to leave us a review.
We look forward to seeing you again soon.
Love the Kiana Beauty Team
I have recently purchased perfume and after shave, Kiana Beauty! Brilliant!
I have recently purchased perfume and aftershave from Kiana Beauty in Berwick, Melbourne and am really impressed with the service and advice that their team have given me. They have promptly answered any questions that I had and have provided further detailed information where required. I am a male and very grateful for their time and assistance. Each purchase has arrived on time, nicely gift wrapped, together with a letter of appreciation for that purchase. Such a wonderful, professional team that go the extra mile to really ensure that you are happy with your purchase. Thank you all so much. I am a very happy customer having purchased some lovely perfume for my wife and aftershave for myself and, for my next purchase, Kiana Beauty is where I’ll go. Thanks again. Bruce.
3 septembre 2019
Avis spontané
Réponse de Kiana Beauty
Dear Bruce,
Wow, your kind words have made our day.
Thank you so much for taking the time to lead us a review.
We look forward to helping you again soon.
The Kiana Beauty Team
Happy customer 😊
Really happy with my purchase with a personal touch like a gift, beautiful packaging and a personalised letter. Highly recommend and will definitely buy again.
16 août 2019
Avis spontané
Réponse de Kiana Beauty
Hi Daisy, thank you for your kind words. We love hearing that your order and gift wrapping made your day a little more special. That's exactly what we try to do with all our orders. We can't wait to help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Extremely Happy
when I said I didn't get my 10 percent off, they promptly refunded me, well done
6 août 2019
Avis spontané
Réponse de Kiana Beauty
Hi, thank you for taking the time to leave us a review. We are glad that you appreciated our customer service. We hope we are able to help you again soon.
Kind regards, the Kiana Beauty Melbourne team
The delivery time is very fast
The delivery time is very fast, the order is received two days later, very good
I bought an eyeliner, but unfortunately the eyeliner refill can not be rotated. It is more difficult to use. I want to remove the whole refill. I hope can check the goods first.
20 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Hi Kawendy, thank you for taking the time to leave us a review. Can you please send us an email with the details of your order and the faulty eyeliner to hello@kianabeauty.com.au? We will do our best to help you out.
Kind regards, the Kiana Beauty Melbourne team
Excellent way to shop for things you…
Excellent way to shop for things you want. Quick Delivery.
19 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Hi Katerina, thank you for your review. We are glad to hear that you enjoyed your shopping experience with us and received your order quickly. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Réponse de Kiana Beauty
Hi Liz, thank you for your review. It was good to hear that you were easily able to shop with us, and that your order arrived to you quickly. If there's anything else we can do to help, please let us know.
Kind regards, the Kiana Beauty Melbourne team
Extremely happy
Extremely happy, when I said I didn't get my 10 percent off, they promptly refunded me, well done
16 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Narelle, thank you for your review. We are glad that we were able to help you out with your first order. Please let us know if you need any further assistance.
Kind regards, the Kiana Beauty Melbourne team
Love Kiana beauty
Love Kiana beauty! The Christian Faye eyebrow kits guarantee my brows always look great. Fast delivery, and they gift wrap to boot... can’t recommend highly enough.
16 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Vicki, thank you for taking the time to leave us a review. We are glad you love your Christian Faye eyebrow kits. They're one of our favourite products too. It's great to hear you appreciate our quick delivery and signature gift wrap. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Response to queries exceptional
Response to queries exceptional. Will use again, thank you.
15 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Jaypirate, thank you for your review. It's lovely to hear that we were able to quickly respond to your queries. We can't wait to help you again.
Kind regards, the Kiana Beauty Melbourne team
First purchase
First purchase, and very excited, service and postage was great and a gorgeous note with purchase
Thank you and 'I'll be back'
15 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Karen, thank you for taking the time to leave us a review. We are glad to hear that your first order with us went smoothly and that you appreciated our customer service. We can't wait to assist you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Great fast service and products were…
Great fast service and products were even gift wrapped.It was nice to open a little luxury beauty product that was gift wrapped. ;-)
14 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Linda, thanks for your review. We loved reading that your parcel arrived quickly and that you appreciated our gift wrap. It's a small touch that we hope brings a smile to our customers' faces. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Fast service and beautifully presented…
Fast service and beautifully presented product.
13 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Shaunaugh, thank you for your review. We are glad to hear that you received your order quickly and appreciated our gift wrap. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Réponse de Kiana Beauty
Dear Mara, thank you for your review. Even though it was only one word, we love that you have chosen the word "excellent" to describe our service, plus we feel we must have done something right to warrant three exclamation marks. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
I placed an order over the net and…
I placed an order over the net and received it on time and I was kept informed of the postage progress. I received correspondence from Kiana to check if everything arrive OK and if I was happy with my purchase.
I am very happy with the service I received from Kiana Beauty and would have no hesitation in recommending that others shop there.
Regards
Bob
13 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Bob, thank you so much for your very kind words. We are glad that we've been able to provide you with a positive online shopping experience. We look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
"Hidden Gem"
Whilst searching for particular makeup on the internet recently I came across Kiana Beauty. Just how lucky was I that they had the makeup in stock, and they happened to be in my State, an added bonus, and very competitive in price. Following my gut feeling and am so glad I did, the parcel arrived the very next morning, one very happy customer. The range of beauty products is amazing. I will definitely use them again in the near future. thank you Kiana Beauty and alll the little magic fairies. Keep up the excellent work. 10 Gold Stars, 'cos I think you are fantastic xx
13 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Barbi, wow! We love that we were able to give you such a great experience that you gave us 10 gold stars! We are so glad that you received your parcel quickly and you appreciate our range of brands and products. Please let us know if we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team (and all our little magic fairies)
Thanks Kiana Beauty
Thanks Kiana Beauty! Fast delivery and a lovely hand written thank you note with my purchase - super cute
13 juillet 2019
Avis spontané
Réponse de Kiana Beauty
Dear Kate, thank you for taking the time to leave us a review. We love hearing that you received your parcel quickly, and appreciated our customer service. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
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