Kingsley Smythe Ltd Avis 

660
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the Regal oval double extending table with 8 x teak stacking chairs, cushions & parasol. Jamie and Ryan delivered and built it so quickly and professionally. I’m delighted with it! It’s very... Voir plus

Noté 5 sur 5 étoiles

Excellent service. Easy to order, quick to arrive and the delivery guys were fabulous. I was not in when the table and chairs arrived, but left the gate open and when I came back it was all set up bea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with our new table — the quality is excellent and it looks fantastic. Delivery and service were top-notch too. I was at work when it arrived, but my partner was home and said every... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Fabricant de meubles
  3. Vendeur de meubles en gros
  4. Jardin
  5. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

660 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(660)

73 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great comms from point of order to…

Great comms from point of order to delivery. High quality furniture with free cushions, parasol and covers. Ryan & Jamie assembled it on one of the hottest days of the year and are excellent representatives of your company.

23 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your wonderful review.

We're delighted to hear you were kept informed throughout your order and that you're so pleased with the quality of your new furniture and the included accessories.

Ryan and Jamie will be thrilled to hear your kind comments. Assembling furniture in such extreme heat was no easy task, so we're sure they'll really appreciate your recognition of their hard work and professionalism.

Thank you for choosing Kingsley Smythe. We hope you enjoy your new furniture for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Brilliant

From start to finish - everyone I dealt with was helpful and wanting to go the extra mile to sort everything out. Even to the extent of offering overtime to their driver (at no charge to me) so that my table would arrive in time for guests. Excellent service and an excellent well built product to boot.

19 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you so much for your fantastic review.
We're delighted to hear you had such a positive experience from start to finish. Providing great customer service is something we take great pride in, so it's wonderful to know the team went the extra mile to ensure your table arrived in time for your guests.
We're also pleased to hear you're happy with the quality of your new furniture. Thank you for choosing Kingsley Smythe, and we hope you enjoy it for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Outstanding!

We ordered our set from Kingsley Smythe after much researching on the internet. I can 100% confirm that we made the right choice! Communication was excellent throughout and the delivery team Sean and his team mate were superb. There was a small issue with one of the chairs and a section of the table. Laura was unbelievably helpful and organised a very quick replacement for both. Jamie and his team member were superb in their delivery and assembly. Every member of staff has been a wonderful ambassador for this company and the products are utterly beautiful. Wholeheartedly recommend.

22 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you so much for your fantastic review.

We're delighted to hear that, after researching your options, you chose Kingsley Smythe and that we lived up to your expectations. It's wonderful to know our communication, delivery and aftercare all contributed to such a positive experience.

Thank you for your kind comments about Sean, Jamie and their teammates, as well as Laura. We'll be sure to pass your feedback on to them – they'll be thrilled to hear it.

We're also pleased we were able to resolve the issue with the chair and table quickly for you. Thank you again for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your beautiful furniture for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Great service

Thanks so much to Jamie and Ryan who delivered our order. They went above and beyond. Great lads. Cheers guys.

19 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear Jamie and Ryan looked after you and went above and beyond on delivery — we’ll make sure your kind comments are passed on to them.

Thank you again for choosing Kingsley Smythe and for taking the time to leave your feedback. Enjoy your new furniture!

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Company service

Web site was good, telephoned with a few queries , soon sorted and order made. Regular updates on delivery. Time slot met for delivery. Jamie and Ryan arrived with a smile and were pleasant and efficient.

Goods as seen on web site and very pleased with the quality.

18 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear you found the ordering process straightforward and that the team were able to answer your questions and help you choose the right furniture.

It’s also great to hear the delivery updates kept you informed and that Jamie and Ryan made such a positive impression with their friendly and efficient service.

Most importantly, we’re delighted you’re pleased with the quality and that the furniture lived up to expectations. Thank you again for choosing Kingsley Smythe.

Kind Regards
The Kingsley Team

Noté 4 sur 5 étoiles

We are very happy with our garden furniture now.

Despite problems with some of the items delivered, everything was sorted really well. Thanks to all the staff at Kingsley Smythe. We our very happy with our garden furniture.

17 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your review.

We’re really pleased to hear that, despite the issues experienced initially, everything was resolved and that you’re now happy with your garden furniture.

Thank you as well for your patience whilst we worked through this with you — we’ll be sure to pass your kind comments on to the team.

We hope you enjoy your furniture for many years to come and thank you again for choosing Kingsley Smythe.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Quality garden furniture.

I ordered a teak table and four chairs, seat covers and parasol. Ordering was straightforward, delivery was on time. The quality of the furniture is excellent. The delivery men were smart, well mannered and very helpful.
Delighted with my purchase and will certainly recommend.

18 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re delighted to hear that ordering was straightforward and that your delivery arrived on time. It’s fantastic to know you’re pleased with the quality of your teak furniture.

Thank you as well for your kind comments about the delivery team — we’ll be sure to pass this on.

We really appreciate your recommendation and hope you enjoy your new furniture for many years to come.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Just what I was looking for

The furniture is just what I was looking for and very well made. Kingsley Smythe kept me informed at each stage of the delivery process. The delivery guys were very helpful, quick and polite.

18 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear the furniture was exactly what you were looking for and that you’re happy with the quality.

It’s also great to know the delivery updates helped keep things straightforward and that the delivery team left such a positive impression with their helpful and efficient service.

Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Great service

Great service! Delivered within the time slot stated, professional and courteous delivery team. I had a few questions about the furniture and called Kingsley Smyth before ordering, they were extremely informative and provided me with honest answers to my questions. The garden furniture looks great and is really good quality. A breath of fresh air dealing with Kingsley Smyth compared to a really bad experience with another garden furniture company where I had to ultimately cancel the order.

16 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your fantastic review.

We’re delighted to hear you had such a positive experience with us from your first enquiry through to delivery. We always try to give honest advice and help customers choose the right furniture for them, so it’s great to hear you found the team informative and helpful.

We’re also pleased everything arrived as planned and that the delivery team left such a positive impression.

Thank you for choosing Kingsley Smythe, especially after a disappointing experience elsewhere. We’re so pleased we could restore your confidence and we hope you enjoy your new furniture for many years to come.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

The delivery was nice and early

The delivery was nice and early. Barry and his colleague had the table together in double quick time

15 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear everything went smoothly and that your delivery arrived nice and early. Barry and his colleague will be really pleased to hear your kind comments.

It’s great to know the team had everything assembled quickly and efficiently so you could start enjoying your new furniture straight away.

Thank you again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Good initial experience

We ordered our Regal 6 seat dining set and it was delivered on time and assembled by the delivery team.
The set looks good although it is much lighter in colour than shown in the website, so I am hoping that it is grade A teak and not an inferior grade.
I will submit a further review after we have had the set for a full year and will have seen how it has weathered.

18 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your review and for choosing Kingsley Smythe.
We’re pleased to hear your Regal dining set arrived on time and that the delivery team were able to get everything assembled for you.
Thank you as well for your comments regarding the appearance of the teak. As teak is a natural product, colour can vary slightly between batches and lighting can also affect how it appears compared to website photography. We can reassure you that this does not relate to the grade of the timber supplied.
We appreciate your feedback and look forward to hopefully hearing how you get on with the set over the coming seasons. Enjoy your new furniture!

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

The team were excellent to deal with

The team were excellent to deal with, especially Laura, who helped us put together a custom order. Everything, including the price was bang on. Even though there was a slight hiccup with delivery, the team were responsive and sorted the problem within the week. Highly recommended and thanks again to Laura for her great customer service.

8 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your fantastic review, Adem.

We’re so pleased to hear you had a great experience with us and that we could help bring your custom order together exactly as you wanted.

Whilst we’re sorry there was a slight delay with delivery, I’m glad the team were able to get things resolved quickly for you.

Thank you as well for your kind comments about Laura — we’ll be sure to pass them on. We really appreciate your recommendation and hope you enjoy your furniture for many years to come.

Kind Regards
The Kingsley Team

Noté 5 sur 5 étoiles

Great after care service

Great after care service. I emailed an issue as two chairs became unsteady. I received a quick response and then two replacements delivered. Delivery guys again very helpful and friendly.
Thank you

2 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re really pleased to hear you had a positive experience with our aftercare service. Whilst it’s never ideal when an issue arises, we always aim to make the process of putting things right as straightforward and efficient as possible.

It’s great to know the replacement chairs were arranged quickly and that the delivery team were helpful and friendly once again.

Thank you for your patience and for choosing Kingsley Smythe — your kind feedback means a great deal to us.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

What an experience!

What an experience from start to finish.
We ordered our rectangular, adjustable table with 6 chairs and parasol 14 days before delivery. The process couldn’t have been any smoother !
The delivery its self was fantastic!! We were kept up to date with expected delivery times a week before and thought the day of delivery. Barry and Darren arrived and very kindly set our table up so perfectly.. it’s the small things that count right !
10/10 very happy customer ☺️

1 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you so much for your wonderful review.

We’re delighted to hear everything went smoothly from ordering through to delivery and that your new set arrived exactly as expected.

It’s especially lovely to hear your comments about Barry and Darren — taking the time to set everything up properly and leave it looking just right is all part of the experience we aim to provide.

Thank you again for your kind words and for choosing Kingsley Smythe. We hope you enjoy many great moments around your new table this summer!

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Excellent Staff - Great Furniture

We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May.
Kelly & Kai delivered our furniture this morning and we were very impressed by their professional, helpful and personable attitude. They quickly assembled the table and carefully placed the chairs on our patio, checking we were happy with positioning. They were so nice and we highly recommend Kingsley Smythe. Wonderful staff!

1 juin 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your wonderful review.

We’re delighted to hear you enjoyed your experience with us from meeting the team at the Gardeners' World Spring Fair through to delivery and setup at home.

Kelly and Kai will be so pleased to hear your kind comments. Taking the time to assemble the furniture carefully and make sure everything is positioned exactly as you’d like it is an important part of the service we aim to provide.

Thank you for your recommendation and for your lovely comments about the team — we really do appreciate it. We hope you enjoy your new furniture for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

So glad I chose Kingsley Smythe …

So glad I chose Kingsley Smythe for our teak garden table and chairs. Beautiful quality furniture and very reasonably priced delivered on time. Contact with customers services about an issue with the table all sorted without a hitch. Cannot fault this brilliant company!

27 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear you chose Kingsley Smythe and that you’re happy with both the quality of your teak furniture and the overall value.

It’s especially great to hear that when an issue arose, our customer service team was able to resolve it quickly and smoothly for you — we know that’s often when service matters most.

Thank you again for your recommendation and for placing your trust in us. We hope you enjoy your furniture for many years to come.

Kind regards
The Kingsley Team

Noté 4 sur 5 étoiles

Great Furniture

We bought at the Ideal Home Show on 15th April. There were many companies there hard-selling, which we hated, but the KS staff left us to look properly at the furniture to make our decision, before we approached them for advice and help. Perfect.
There were a couple of issues with delivery, partly their end, and partly ours as we were on holiday, so we waited nearly 6 weeks.
I was slightly horrified when the delivery team were not expecting to put the table together, but Kelly and Kai quickly sorted that for me and did a grand job very efficiently.
I am very pleased indeed with the furniture.

28 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your thoughtful review.

We’re delighted to hear you enjoyed visiting us at the Ideal Home Show and that our team gave you the space to explore properly before offering advice — we know choosing furniture is an important decision and never want customers to feel pressured.

We also appreciate your patience around the delivery timing and thank you for working with us to get everything arranged. I’m pleased Kelly and Kai were able to step in and make sure everything was assembled and finished off properly on the day.

Most importantly, it’s wonderful to hear you’re so pleased with the furniture. Thank you again for choosing Kingsley Smythe and we hope you enjoy it for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Excellent quality 150cm teak table and chairs

Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free!

We also bought the teak butler tray which really sets it off!

The quality of the furniture is excellent and will go well with our teak garden bench.

Remember this is a family run business, not Amazon so delivery will take a couple weeks if you're not local.

Big thanks to Kelly & Neil for very professional delivery and set up.

Highly recommend!

28 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for such a fantastic review.
We’re delighted to hear how pleased you are with your new teak set and that the free cushions and butler tray helped complete the look — it sounds like it’s going to sit beautifully alongside your existing garden bench.
We also really appreciate your comments about us being a family-run business. We always aim to provide a more personal service and ensure every order arrives properly prepared and delivered with care.
Kelly and Neil will be so pleased to hear your kind feedback — we’ll be sure to pass this on to them.
Thank you again for your recommendation and for choosing Kingsley Smythe. We hope you enjoy your furniture for many years to come.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. I had two items that weren’t in perfect conditions, I rang them expecting to go through lengthy phone calls and thought justifications, and I found a customer service that didn’t question my explanations and replaced both items in 24 hours. The best customer service I have found in ages!

26 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you so much for your fantastic review.

We’re really pleased to hear you had such a positive experience with our customer service team. Whilst we always aim to ensure everything arrives in perfect condition, we completely understand how frustrating it can be when something isn’t quite right, so we always try to resolve issues as quickly and smoothly as possible.

It’s wonderful to hear the replacements were arranged promptly and without unnecessary hassle — that is exactly the level of service we strive to provide.

Thank you again for your kind words and support, they truly mean a great deal to the whole team.

Kind regards
The Kingsley Team

Noté 5 sur 5 étoiles

Very happy customers

Well pleased with our order. Set is very substantial and well packaged to minimise damage. The two chaps who delivered it all were very willing and helpful and went the extra mile. Nice to have actual service in these rushed times.

21 mai 2026
Avis spontané
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Réponse de Kingsley Smythe Ltd

Thank you for your lovely review.

We’re so pleased to hear how happy you are with your new set and that it arrived well packaged and in perfect condition.

It’s also wonderful to hear such positive feedback about the delivery team — we always appreciate hearing when the team have gone the extra mile for our customers.

“Nice to have actual service in these rushed times” is a comment we’re incredibly proud of, so thank you again for your kind words and support.

We hope you enjoy your furniture for many years to come.

Kind regards
The Kingsley Team

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