The doors are beautifully made — precise craftsmanship, and they fit perfectly with my shelves. The packaging was excellent; the doors arrived without a scratch. I did have a small delivery hiccup wi... Voir plus
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Ordered some replacement doors for my nearly 17yr old Howden's kitchen. The website was very easy to use, choose your finish, measure the dimensions/hinge positions, either match up with standard size... Voir plus
L'entreprise a répondu
Always responded promptly to any questions. The custom doors were exactly as we required. When I made an error regarding the hinge holes for a corner unit, I was immediately asked if this was correct,... Voir plus
L'entreprise a répondu
Just used several panels in the remodelling of part of the kitchen already having Used their panels probably 10 years ago. The panels were perfect and even the colour matched the originals, so no fadi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de cuisine
- Cuisiniste
- Magasin de portes
- Magasin de meubles
- Magasin de rénovation
- Magasin de matériel de cuisine
Écrit par l'entreprise
Kitchen Door Workshop has been supplying replacement kitchen doors since 1996. Our price guarantee, up to 10 year manufacturers' guarantee and secure online payment facilities mean that you can buy with confidence from the UK's largest and longest established replacement kitchen door specialist.
Kitchen Door Workshop Details
Écrit par l'entreprise
- Up to 10 Year Manufacturers Warranty
- All our Cambio and Legato kitchen and bedroom doors are covered by a 10 year manufacturer's warranty. Our Integrity, Trends and Visions kitchen and bedroom doors are covered by a 6 year warranty.
- Free Delivery Over £500
- Get fast and free delivery on all orders over £500.
- Pick A Delivery Date
- Choose the most convenient date to take delivery of your new doors.
- Trading Since 1996
- Kitchen Door Workshop has been owned and managed by our family since 1996, before successfully moving into employee ownership in 2020.
Coordonnées de contact
8 Horsted Square, Bellbrook Business Park, TN22 1QG, Uckfield, Royaume-Uni
- 01825 765041
- hello@kitchendoorworkshop.com
- www.kitchendoorworkshop.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery charges are ridiculous for one…
Delivery charges are ridiculous for one item and the excuse is even worse.
And then another nonsense reply. It is one door. Surely its not beyond your wit to use a cheaper courier for small orders? Apparently not....
31 mars 2024
Réponse de Kitchen Door Workshop
Dear Miles,
We’re sorry to hear you thought the delivery charges were excessive. We select our couriers based on their ability to deliver bulky items reliably, first and foremost.
We do offer free delivery on orders over £500, but are unable to do so on smaller orders.
All our delivery charges can be found on our delivery tab before placing an order. I’m sorry we were unable to assist you further.
Thank you for your review.
Kind regards,
Kitchen Door Workshop.
EXCELLENT customer service!
EXCELLENT customer service!
One door in our recent order had damage to its corner. When we noticed this, we sent a photo to the customer service team and I phoned them. They were very apologetic and immediately ordered a replacement which was with us very quickly. This is the second time we have used Kitchen Door Workshop and we wouldn't hesitate to use them again-highly recommended!
3 avril 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Kathryn,
We're pleased to see a repeat customer and that we were able to resolve the issue quickly for you.
Thank you for leaving a review and recommending us.
Kind regards,
Kitchen Door Workshop
Réponse de Kitchen Door Workshop
Dear Wendy,
Always great to hear!
Thank you for leaving a review.
Kind regards,
Kitchen Door Workshop
SPOT ON!
HANNAH IN CUSTOMER SERVICES WAS BRILLIANT IT TOOK SOMETIME FOR ME TO CONFIRM SIZES AND ORDER AND SHE WAS PATIENT AND HELPFULL THROUGHOUT. ORDER CAME WHEN IT WAS SUPPOSED TO AND WAS SPOT ON WHEN OPENING.
THANKS TO ALL INVOLVED
22 mars 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Customer,
We're so pleased to hear Hannah was able to assist you with your recent order and you were happy with your delivery.
Thank you for leaving a review.
Kind regards,
Kitchen Door Workshop
Réponse de Kitchen Door Workshop
Dear Gillie,
Great to hear we were able to assist you with your recent order.
Thank you for leaving a review.
Kind regards,
Kitchen Door Workshop
Réponse de Kitchen Door Workshop
Dear Lesley,
Great to hear you found the website easy to use.
Thank you for leaving a review.
Kind regards,
Kitchen Door Workshop
Very Professional
15 mars 2024
Réponse de Kitchen Door Workshop
Dear Customer,
Great to hear you had a pleasant experience with us.
Thanks for leaving a review!
Kind regards,
Kitchen Door Workshop
I ordered some replacement kitchen…
I ordered some replacement kitchen doors and they were very good quality and were delivered on time. I have just ordered some custom plinths to match. They will make whatever size you want very highly recommended.
14 mars 2024
Réponse de Kitchen Door Workshop
Dear Martyn,
Great to hear you're pleased with your new doors and that you have placed a second order.
Thank you for recommending us and leaving a review!
Kind regards,
Kitchen Door Workshop
They replied in a timely fashion with…
They replied in a timely fashion with an excellent response
12 mars 2024
Réponse de Kitchen Door Workshop
Dear Ross,
Great to hear we were able to assist you with your recent inquiry.
If you need any further assistance, please don't hesitate to contact us.
Thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
I've used KDW on two occasions
I've used KDW on two occasions, 2017 and 2024. I'm impressed by the range of stock and the helpful video guides about making measurements when compiling my orders. The support staff were responsive and friendly when I had queries. Product arrived as promised on both occasions. Top notch company.
22 février 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Cristo,
We're so pleased to hear you're a returning customer and found the team and videos helpful.
Thank you for taking the time to leave a review and placing another order with us!
Kind regards,
Kitchen Door Workshop
Amazing Service and product the only…
Amazing Service and product the only slight problem was the couriers notification is only on the day of delivery giving little warning .
6 mars 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Damian,
We're so pleased to hear you're happy with the service and product received.
We appreciate your feedback about the 3rd party couriers and hope this didn't cause too many issues for you.
Thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
The quality of the product is…
The quality of the product is excellent.
Generally delivery is on time, even if they hit difficulties they let you know.
Any problems solved promptly and with no fuss.
6 mars 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear customer,
Great to hear you're happy with the quality of the product and we were able to assist you with any issues you experienced.
Thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
Superb Service and Products
Sales staff (Hannah) very helpful, excellent guide to buying and fitting doors, availability of made to measure and standard doors a really bonus. Ordering process, packaging, delivery and product quality all very good. Slight downside is the relatively small range of ‘decorative / display doors.
Our original kitchen had framed doors and unusual corner units; which required a fair amount of additional work and recycling of some original parts. Used Velspar colour matched furniture paint (with a single coat of Ronseal Satin Varnish) on items like cabinet spacers and corner posts.
Really pleased with result and have just ordered set of door for second phase of revamp.
5 mars 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Derek,
We're so pleased Hannah was able to assist you with your recent order and that you've placed another order with us.
We hope you enjoy your new doors and thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
Excellent staff member
I spoke to a delightful lady who couldn't do enough to help me, explain things, and answering all my questions.
Nothing was an issue for her.
If the company is as good as she is then they will be first rate, as she was
5 mars 2024
Réponse de Kitchen Door Workshop
Dear Mr Brennan,
We're pleased our team were able to assist you. Should you need any further assistance, please don't hesitate to contact us.
Thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
Quality doors made to measure at a good price
This company solved my problem of replacing heat damage doors & drawers without replacing the whole lot. They provided a made to measure service & were prompt. I wish I had known about this company in 2019 when the saga began!
10 décembre 2023
Avis spontané
Réponse de Kitchen Door Workshop
Dear Sheila,
Great to hear we were able to assist you replace your doors and draws!
Thank you for taking the time to leave a review!
Kind regards,
Kitchen Door Workshop
Wow what a difference
Wow what a difference, very quick delivery, well packed, something my partner said when installed it’s perfect, yes that’s right perfect,
Thank you so much. Martin.
1 mars 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Martin,
We're so pleased to hear everything was perfect with your order!
Thank you for taking the time to leave a review! We hope you enjoy your new doors.
Kind regards,
Kitchen Door Workshop
Easy to use website
The website was so easy to navigate to obtain the information I wanted
26 février 2024
Réponse de Kitchen Door Workshop
Dear Customer,
We're so pleased to hear you found the site easy to use and find the information needed.
If we can be of any help, please don't hesitate to contact us.
Thank you for leaving a review.
Kind regards,
Kitchen Door Workshop
Very happy customers
So happy we found Kitchen Door Workshop, the hardest thing was deciding which colour to choose, (swatches are true to colour) staff are helpful and knowledgeable about their products. Once ordered everything arrived on time, carefully packaged and ready to be put up. We have a new look kitchen for a fraction of the cost.
19 février 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Julia,
We're so pleased to hear our team were able to assist you with your recent order and that you're enjoying your newly renovated kitchen!
Thank you for taking the time to leave a review.
Kind regards,
Kitchen Door Workshop
Great advice when ordering
Great advice when ordering, fast and efficient service, Great product.
20 janvier 2024
Avis spontané
Réponse de Kitchen Door Workshop
Dear Steve,
Great to hear we were able to assist you with your recent order!
Thanks for taking the time to leave a review.
Kind regards,
Kitchen Door Workshop
Excellent Service
So far they have been excellent with communication and helpful with queries.
16 février 2024
Réponse de Kitchen Door Workshop
Dear Dorothy,
We're so pleased our team were able to assist you with your recent query.
Thank you for taking the time to leave a review.
Kind regards,
Kitchen Door Workshop
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