Knights Estate Agents Avis 

Very happy with the service received. Very quick at responding to any issues I had with the property and made sure all work was carried out in a timely manner. I felt that Knights gave me a much more personal service than I had received from other letting agents in the past.

Really professional and friendly service from the outset, in particular both Philippa and Ross were lovely to deal with and made the process of moving feel easy. They were both on hand to answer any queries promptly and nothing was too much of an ask. The landlady even came round on the day of the move with some special touches. I would highly recommend Knights to anyone looking to rent a property.

From the very beginning of the journey to rent a property from Knights they have been nothing but brilliant. They explained everything in detail and made the whole process simple and painless. Nothing was ever to much for them and they answered all questions very quickly.
Ross even came and checked in on us on our first day here, I really nice touch!! Would highly recommend the team at Knights and would use them again!! Cheers guys!!

Sonia,Claire and especially Hannah were all very committed to selling our property.
We had been waiting to sell with other agents for ages these are the best.
Thank you Ladies your all amazing 💐💖
Julie

We had a property with knights and I can not recommend them enough from start to finish, any issue was dealt with as you would hope/expect and they are just such personable people. Would defiantly use them again if and when needed.

Met the Director and the manager in the premises to be let. They were thorough in vetting the prospective tenants. The transition from empty to occupied was smooth and professional. I felt reassured with contract details. Fully recommend Knights Letting Service

I am a multi let landlord in between Horsham and Crawley, I started using Knights letting agents six years ago to let one property after a bad experience with another agent, I was so pleased with their performance they now let all my properties.
Most recently they have let four new builds during the pandemic.
The whole process from start to finish is very professional.
I would not hesitate in recommending Knights

Ross made the experience as a first time landlady extremely easy. He was helpful, professional and very knowledgeable. Without him it would have been very difficult to navigate the property market on my own. I would definitely recommend him and the company as a trusted business partner.

Mark has been so helpful and welcoming with my move into the area. He has been amazing at answering queries and ensuring I have all the details I need to help me get settled in which is invaluable to someone new to the area. He’ll always try to accommodate where he can; ensures the property is up to standard and will sort things out very quickly! Many thanks to Mark at Knights for making my letting experience so much easier and I would recommend to others without a second thought! 😊

Knights Property is a small but highly efficient and worthwhile company to deal with. As a landlord I was looking for someone who knew and understood what I wanted; I didn't want to rip off tenants but equally expected to have responsible individuals. Ross is dedicated to his business and the service he provides is excellent, as is that of Mark, his business partner. These days it is so hard to find a business that delivers and goes above and beyond.

Booked a viewing for a property and was offered the first slot available a week later. As this was during business hours I had to book time off work and make a few other arrangements.
The company then rings less than 24 hours before the appointment to cancel the booking because they got the keys back early and showed someone round today and they said they'd take the property.
When I asked them about another property I'd asked for a viewing at they said they didn't know they had the property. When making my initial request I was told that viewings not being booked at this time but we'll contact you when they have they keys.
This is the most unprofessional service I've ever received from any estate agent and I've never met one before who slips in an early appointment and offers out the property that way.
When asked why treat people this way the agents attitude matched the service provided.

Very good service, quick response to all my queries. They have a very personal approach. More than happy to recommend this agent to anyone wanting to rent their property. Overall great customer service.

Superb support and expertise when renting out my home for the first time. Would strongly recommend Knights.

I have had Knights managing my rental property for the last two years. Ross was my initial contact and explained everything very clearly and made me feel very confident in their managing my property. Knights have now been managing it for the last two years and I am very pleased with the service they provide, they are all very helpful and keep me reliably informed of everything. I highly recommend Knights.

I have worked with the team at Knights for many years and simply put, they would be my first and only port of call for lettings as a landlord. Responsive, quick turnarounds, good processes, agile network of trades for property issues and happy to work with both parties to handle any conflicts.

The property we rented from these people wasn't fit for human habitation! There were rats and the garden was filled with other peoples junk, hidden in the bushes. The house soon became mouldy as the heating didn't work properly. The agents seemed entirely unconcerned about these issues and took only half hearted measures to address our problems. They were happy to ignore our complaints which leads me to believe unhappy tenants are a common occurrence for them. Avoid these crooks at all costs!

I have recently moved into a lovely property that I am renting through Knights. Ross and team have been especially wonderful at making the whole process easy and hassle free. I viewed and enquired about other properties with other estate agents, and they were no comparison to Knights. The team are very responsive to emails and phone calls (which lots of other estate agents seem not to be), and nothing seems a problem they can't solve. The property was in excellent condition when I viewed it, and I was given a lovely long viewing slot which meant that there was no feeling of being rushed.
Thank you very much, I would 100% recommend your services to others.
Lauren

I might have guessed the reply to my email regarding the tenants at 21 willow place would result in contacting the council typical knights attitude I also sent you a picture of a bird feeder less than a foot away from our fence which will cause bird droppings on the patio all done on purpose no reply ?? and today loud music blearing through the walls this will not be tolerated by this woman who doesn’t seem to care about any rules while renting, the council will be the next call , she obviously know how to play the game with knights well you’ve been told and that’s all I can do but this will fall back on yourselves for sure

Excellent service