KONVIN Car Rental Avis 

Overall, the experience was okay. The car worked well and we had no major issues with the vehicle itself during the rental. However, there were two aspects that significantly affected our experience.

The airport pickup was terrible. When we called, we were initially told we would have to wait around 30 minutes. After 30 minutes, I called again and was told it would take another 30 minutes. When we asked for some support because we had an event booked and were getting very late, the person simply stopped answering the phone. We almost missed our event because of the delay, and the whole situation was extremely stressful.

The second issue was the car “upgrade.” We were given a larger hybrid vehicle, which of course had some advantages, but it was not particularly suitable for travelling around Iceland. The gasoline range was only around 400 km, and the car was provided only with a home-charging cable. There was no cable or solution to charge it at public charging stations, so the electric part was useless. In a country like Iceland, where distances can be long and charging options vary, providing a hybrid with such a limited fuel range but no usable public-charging cable makes very little sense.

Overall, these issues negatively affected our holiday.

Automobilį Jeep Compass nuomavomės iš KONVIN CAR RENTAL įmonės 2026-07-20-2026-07-29. Pirmiausia automobilis ne visiškai išvalytas - daiktadėžė pilna šiukšlių buvo popieriukai nuo maisto, išgerta (tuščia) skardinė). truputėlį pavažiavus, įjungėme stiklų valytuvus. Jie (pač kairės pusės) nuplyš, nevalo, skleidžia nemalonų, cypiantį garsą. Kondicionierius neveikė, visą kelionę turėjome važiuoti prasivėrę langą. Dėl valytuvų kelionės metu skambinome į ofisą ir tarėmės dėl naujų valytuvų pirkimo. Sakė, kad galite pirkti, parvežkite čekį ir mes gražinsime. Kai gražinome automobilį, kartu gražinome ir seną valytuvą su čekiu už naują valytuvą. Sakė, kad pinigus perves į sąskaitą per 5-6 dienas. Nesulaukę pinigų, parašėme užklausimą. Jie jau pradėjo išsisukinėti, parašė dar sąskaitos kopijos ir kad parašytume prašymą dėl pinigų gražinimo. Ir vėl žadėjo per kelias dienas gražinti. bet pinigų iki šios dienos nesam gavę 22,23 euro. Tai yra ne auto nuomos bendrovė o SUKČIAI IR APGALIKAI.

Rented a car that already had a chip in the windshield at pickup. During normal driving in Iceland, it developed into a crack, and I was charged €1035 for a full replacement.

Unreasonable to rent out a damaged windshield and then hold the customer fully responsible when it worsens. Poor and unfair handling of the case.

We rented a camper van for two for a week. The vehicle is great and so is the country. However, the customer service is more than unreliable. There is little friendliness and even less empathy or understanding. They speak quickly, don't want to discuss the details of the rental contracts, and even two months later, they still haven't returned our deposit. Rent elsewhere if you can.