We take all feedback seriously and aim to investigate every concern thoroughly. However, in this case, we were unable to proceed with a full review because the reviewer declined to provide the requested details needed to verify the claim.
The service in question was suspended following validated copyright infringement reports associated with the assigned server IP, which is a direct violation of our Terms of Service. As a hosting provider, we are required to act on such reports to remain compliant with legal and network policies.
We do not take suspension actions lightly, and they are only carried out after receiving credible abuse notifications. Additionally, due to privacy and legal obligations, we cannot disclose all evidence publicly.
We also note that we made attempts to engage and review the matter further, including requesting additional information via Trustpilot, but did not receive cooperation from the reviewer.
We remain committed to transparency and fair resolution. If the reviewer is willing to provide the necessary details through our official support channels, we are open to re-evaluating the case.
Team KwikServer