Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I have bought several bikinis from this company they are so good that I had my bikini bag stolen from my hotel room then once again at the gym. However it’s a real struggle buying internationally I ha... Voir plus

Noté 5 sur 5 étoiles

Ordered a bikini set on sale and unfortunately the top was faulty (minor sewing mistake). Lahana (Brittany) was super responsive and generous with the solution they offered. Blown away by the custome... Voir plus

Noté 5 sur 5 étoiles

Love this brand and so sad to see them (temporarily, hopefully!) go. Not only do they make the most buttery soft bikinis you ever wore, they're always happy to help with small random sizing or color q... Voir plus

Noté 4 sur 5 étoiles

I made an order and got exactly what i wanted, the delivery to NZ was quite fast within the week id say. I was hesitant reading some reveiws but i took the boxing day sale anyway. i do wish they had m... Voir plus

À propos de l'entreprise

  1. Magasin de maillots de bain
  2. aussi dans
  3. Magasin de vêtements

Écrit par l'entreprise

Lahana Swim is an AUSTRALIAN based swimwear Line. Inspired by the salty tropical beaches along the East Coast.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

581 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(581)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So happy with the customer service from…

So happy with the customer service from the girls at Lahana. I have been dealing with Brittany who went above and beyond to assist me with my purchases. She went out of her way to ensure I got exactly what I wanted. Would definitely recommend.

18 février 2022
Avis spontané
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Réponse de Lahana Swim

Oh Brittany what a superstar! We love her! and YOU! Thank youu honey <3

Noté 5 sur 5 étoiles

Absolutely beautifully designed and…

Absolutely beautifully designed and crafted! Excellent quality material. So buttery soft but thick and the customer service is incredible.

Highly recommend this amazing company!

16 février 2022
Avis spontané
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Réponse de Lahana Swim

You're a blessing, so grateful for YOU!

X

Noté 5 sur 5 étoiles

Best best best

Fast response time, clear communication and bathing suits are some of the best I’ve owned. Returning customer for sure!

13 février 2022
Avis spontané
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Réponse de Lahana Swim

Thank you for the lovely review <3 we appreciate youuuu!

Noté 5 sur 5 étoiles

I had a problem with my order but…

I had a problem with my order but Lahana have the best costumer service ! They helped me a lot!

7 février 2022
Avis spontané
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Réponse de Lahana Swim

Thankyou Babes. We love helping our queens in the best way possible 🤗 xx

Noté 5 sur 5 étoiles

Incredible Customer service

Incredible Customer service, helped me exchange items and stayed in contact throughout the whole process. I loved the design and quality of my items. x

6 février 2022
Avis spontané
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Réponse de Lahana Swim

Hi Arabella x LOVE to hear this 💙

Noté 5 sur 5 étoiles

Highly recommend

I cannot give enough praise to the customer service of Lahana! So helpful, so easy to deal with. Also some of the best swimwear I’ve owned.

4 février 2022
Avis spontané
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Réponse de Lahana Swim

YASSS Thank you Angel x We love you 💗

Noté 5 sur 5 étoiles

Amazing!

I continue to make purchase after purchase with Lahana. Both active and swim. The quality and fit is always perfect. I purchased the wrong size in a file sale item, normally nonexchangeable, got in touch with the team and they refunded me so I was able to purchase the correct size. Their customer service is always nothing short of amazing!

2 février 2022
Avis spontané
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Réponse de Lahana Swim

You are AMAZING!! ✨

Noté 4 sur 5 étoiles

I changed my mind about an order and…

I changed my mind about an order and had to communicate about swapping something and the team was very patient and helpful! The swimmers are good quality and look really nice. I got mine on sale and it was great value

26 janvier 2022
Avis spontané
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Réponse de Lahana Swim

So happy we could help you with this x

Noté 5 sur 5 étoiles

Amazing product & customer service

Faultless customer service. Seamless exchange process, accompanied with fast delivery. The cutest bikinis, amazing quality & feel :)

19 janvier 2022
Avis spontané
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Réponse de Lahana Swim

We appreciate you bby x

Noté 5 sur 5 étoiles

AMAZING

Lahana never disappoints. Sizing is so true and fit perfect, the quality of all their swimmers is so noticeable and makes such a difference compared to other bikini brands. So easy to communicate with and SUCH FAST SHIPPING. PRINTS, COLOURS AND CUT ARE AMAZING

16 janvier 2022
Avis spontané
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Réponse de Lahana Swim

You are amazing 💙

Noté 5 sur 5 étoiles

Best experience and lovely customer service

I had a lovely experience with lahana and their beautiful team. My order arrived soo quickly and the products were amazing. I had a bit of trouble as I ordered the wrong size and the team was so quick and efficient + lovely to talk to, they sent me a new size that day!
Will definitely shop with Lahana again :)

16 janvier 2022
Avis spontané
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Réponse de Lahana Swim

So thrilled we could help you lovely x

Noté 3 sur 5 étoiles

Loved the Product But…

Loved the Product! And fast shipping 😊 But unfortunately terrible customer service.. I had sent back a return for wrong size in order to get a credit so I can get the correct size or something else! Have contacted customer service many times with no response and it’s now been weeks! Very unprofessional

12 janvier 2022
Avis spontané
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Réponse de Lahana Swim

Hi lovely x
We have been trying to communicate via email since December. Please check your junk or spam folder or DM us, so we can get this resolved for you asap 💙

Noté 5 sur 5 étoiles

Amazing quality!

After spending $$ on poor quality bikinis since I arrived in Aus I was looking for a brand to make an investment in and LA hasn’t disappointed. I got x2 bikinis in the Christmas sale and I love, love, love them! The quality of each one is amazing. The material hugs your figure like a glove.

I anticipated that the top sizes would run small after reading reviews so I ordered a M when I am usually a S. I am a 30D cup size (UK babes I got you) and they fit great. I ordered a size S in the bottoms and they fit well.

Can’t wait to purchase more!

3 janvier 2022
Avis spontané
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Réponse de Lahana Swim

So happy you joined the Lahana fam! 💙

Noté 1 sur 5 étoiles

Need more staff and better exchange turnaround

I think Lahana swim would benefit from hiring more staff as they aren’t equipped to meet customer needs or requirements. I have had to do another exchange due to inaccurate sizing and getting told they’re ‘inundated due to being short staffed’ and will get to the returns when they can.
I also returned another order in September due to receiving a faulty top and still yet to receive the exchange due to ‘Auspost’?
Not worth the headache honestly, considering the price you pay.

29 décembre 2021
Avis spontané
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Réponse de Lahana Swim

Hey Lovely, I'm sorry you have had this experience. We are a small family run business. Your issue occured during our holiday period when we are CLOSED. We had one girl working during this time to keep on top of customer care when she could. Our closing period was posted on our socials.

Our customer care is also available to assist with sizing and are more than happy to help you find the perfect size. If you are still awaiting your exchange please email us at info@lahanagroup.com

We hope you can understand that our team deserves to take a break and that they do their best to accomodate all customers <3

X

Noté 5 sur 5 étoiles

Lahana, the best ❤️

Lovely people to contact and so easy to get info and ask questions. They’re so generous and kind towards me always. I love the quality of their products and they make me feel so sexy in my own body. Sucks that products go out of stock so much though, we just love Lahana too much. Lots of love LA xxx

26 décembre 2021
Avis spontané
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Réponse de Lahana Swim

We love you! ❤️❤️❤️

Noté 5 sur 5 étoiles

Love! Great quality and sizing

Love the bikinis and active wear. I ordered the Emilia bikini set in Brown and the Missy bikini set in red/pink. I am usually a size 8/small and the sizes are very true to size. Quality is amazing - will definitely be ordering again. I ordered on Monday night and it arrived 2 days later!!

22 décembre 2021
Avis spontané
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Réponse de Lahana Swim

💗💗💗

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