Land of Beds Avis 9 639

Called to ask a question - Louisa was super helpful and then a slight issue with deliver was promptly sorted out by Jason …. Great experience so far!

I find it odd that on this day it takes up to 14 days for delivery, if I'd gone through Emma I would have had it sooner and with a 200day return

Plenty of update's which is helpful,
I'm expecting my mattress to day I only put the order in on a few days ago

Excellent efficient service. Cannot praise them enough for all their help.
Extremely fast delivery.

I bought a new bed a few years ago & during a tidy up of the bedroom in 2025,I placed a rocking chair & other bits on top whilst hoovering, one of the bits (possibly the chair) made a hole in the mattress right in the middle. I "made do" with a spare mattress on top for a few months + asked at land of beds about a replacement mattress. I saw a sales advisor "Nicola" who found a replacement, unfortunately I couldn't afford it at the time, I went back to the shop today & was pleased to find my quote from last year was still available & the sales advisor was "Nicola" again! This has meant my original order could be found & 're ordered. I felt secure in the knowledge that the mattress is coming from the same company I bought the bed from originally & would be to the exact size I need.

I ordered mattress on 24 March and they delivered me wrong one, and then they refund me on 16 April, not recommended to any one and don’t trust them and make sure whatever you ordered got the same thing.

A really easy website to follow and find what you want. The delivery service gives you a choice of days and keeps you informed of when to expect it. And the price was right.

The office and the delivery team brilliant kept me in the loop.
Darren and Tony made it look so easy it was not, a very old cottage.
Did not like the count down on sale time will not be fooled by that again
The head board I bought discounted down £829 today it’s £679

Mattress was delivered in broken bag and seems like mattress could be with a defect have a picture of it and didn’t receive any free pillows that was on advert very disappointing

Not received purchase yet 4-6weeks but customer service via phone absolutely brilliant

The young lady who served me was very knowledgeable about all the beds in the showroom, I wasn’t pressured into buying, but very helpful and I purchased a good bed at a good price.

Julie came to us shortly after we entered the store. I said that were interested in a Hypnos mattress and would like to look at some. Julie showed us the Hypnos mattresses that were available especially the firmness which we wanted. I tried two of the mattresses and we decided which one we preferred. We then discussed the ordering the mattress we had chosen and Julie said that it would take about 4 - 6 weeks. Discussions followed about payment and we paid a deposit making the promise to pay the rest later in the month.
We were impressed with the way Julie handled the sale, and also spoke to other customers that came in telling them that she would be with them shortly. As we left the store she approached the next customers and made them welcome as she had done with us. We would recommend Julie as the ideal sales person and were impressed with her professionalism and conduct.

Easy ordering, quick delivery

Headboard delivered a few days after ordering. Pleased with the product and the price. Perfect for what we were looking for.

Very Polite and Friendly during our phone conversation,
Fantastic Range of Beds to Choose From.
Purchased Two Single Divans,
Great Value and Couldn’t Be More Pleased.

This is my second order now and really pleased. Communication is brilliant and the slight problem I had was sorted out immediately

What a great service. Brilliant sales team, great customer service and brilliant delivery team. Thank you Darren & Tony. Loved the beds so much we have bought more. Great family firm. Thank you.

We were politely approached by Irene who was very friendly, professional and informative. She was very patient and didn’t try to influence or pressure us with our purchase. The whole experience was pleasant and straightforward. We were extremely satisfied when we left the store.

From the moment I entered the shop the salesperson Julie was professional and incredibly helpful. At the point of ordering my selected item and Julie having done the paperwork I changed my mind and bought a different item. This she took in her stride. Without doubt she is a credit to her company and nothing was too much trouble.

Easy use of website and good customer experience.