I first called the Derby store about a lens on the website. They were friendly, and informative. A little while latter I decide to purchase the lens and when I spoke to them, I accepted I woul... Voir plus
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Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Voir plus
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Voir plus
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Coordonnées de contact
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Royaume-Uni
- 01332348644
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Reliable
Reliable, efficient and courteous - and always helpful. A pleasure to deal with.
Good price for a lens in top condition
Good price for a lens in top condition, excellent service organising delivery for collection at another store.
Such great service…
I first called the Derby store about a lens on the website. They were friendly, and informative.
A little while latter I decide to purchase the lens and when I spoke to them, I accepted I wouldn’t have it for the Saturday but the Monday which was after my shoot.
To my suprise, the lens arrived on DPD Saturday morning in outstanding condition and packaged well.
The level of great service was excellent from initial contact to delivery. Thank you
Outstanding service
Outstanding service. Item arrived next day, extremely well packed and all as described.
excellent price on second hand camera
excellent price on second hand camera. Payment within 24hrs after receiving the goods.
Good service.
Lens was exactly as described. Communication was good and delivery was secure (unlike other sellers/delivery companies). Would be happy to use again.
Derby Staff were friendly and helpful…
Derby Staff were friendly and helpful as usual, lens came very quickly for Fuji!
I keep finding great online deals and…
I keep finding great online deals and service is quick and easy.
Helpful friendly staff.
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself which I did last Sunday and it arrived on Tuesday. Really customer friendly.
Excellent deal with trade in of an…
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
Helpful staff and reliable service
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site,
Well packaged and quick delivery via dependable courier service.
Used goods exactly as described in near-mint condition at a good price.
I would recommend to others and use again myself.
Very quick delivery
Very quick delivery, items exactly as described, prices good - not much more you can ask for!
The communication about delivery was…
The communication about delivery was helpful and it arrived promptly and safely.
Excellent service
Excellent service - second hand lens was exactly as described and arrived the next day, brilliant
Have used LCE for all my camera purchases new and second hand never fails
Used Battery charger arrived promptly…
Used Battery charger arrived promptly and was boxed and appeared good as new. Good value for money
Straightforward to deal with and lens…
Straightforward to deal with and lens as described with quick delivery.
Excellent Service.
I have purchased several things from London Camera Exchange over a number of years. In Store and online.
Always good, friendly and helpful service. With my latest purchase from Derby, an item was unavailable. They called me and offered an alternative. My order still arrived on time.
Very straighforward lens purchase.
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day.
Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot. I was there, and they weren't. I was sent a message to say that they couldn't deliver because the pin-holder was not there....wrong ! They did deliver in the notified slot the next working day.
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