I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... Voir plus
Établissement
Changer d'établissement12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB
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Lisez les avis des autres
Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... Voir plus
I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... Voir plus
My second time using this retailer - and my second excellent experience. Fast delivery as promised from a reputable courier. Competitively priced, great communication. What’s not to like? Thank yo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Coordonnées de contact
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, Royaume-Uni
- 01452304513
4,8
Excellent
285 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Excellent customer service
Excellent customer service, quick delivery and will definitely be using them again
30 mai 2025
The delivery service was fantastic
The delivery service was fantastic, absolutely rapid! Highly recommend LCE!
2 juin 2025
I highly recommend
I highly recommend. Very fast shipping. Everything is beautifully described. I am very satisfied.
31 mai 2025
Fantastic service
Fantastic service. I placed the order and they called within 30 minutes to say an item was out of stock, they upgraded it and sent it out for delivery.
30 mai 2025
Very helpful
Very helpful, prompt service. Still keeping High St shops is great. Staff at Worcester, in particular, very helpful.
21 mai 2025
As described arrived on time
20 mai 2025
Good, thank you.
Reasonable price, good delivery time (except for a DPD hiccup). Very pleased with LCE, thank you.
19 mai 2025
Excellent service
Excellent service. I took my Hawke Binoculars in for repair on the Tuesday and had a phone call on the Thursday afternoon saying they were back from repair . Absolute first class service .
23 mai 2025
Avis spontané
Easy transaction
Easy transaction, great delivery and great lens. Would definitely use again.
19 avril 2025
No hassles and speedy delivery.
7 avril 2025
I have not received my order.
4 avril 2025
Réponse de London Camera Exchange - Gloucester
Hi Ralph,
Unfortunately there appears to have been a delay at the Nottingham depot regarding your order. For more information please contact our Gloucester branch. They will be able to provide you with an update.
Best regards
The LCE Team
Excellent service Nigel and Chris in…
Excellent service Nigel and Chris in Gloucester shop thank you
25 mars 2025
Fantastic camera and great help via…
Fantastic camera and great help via email from Colchester store .
20 mars 2025
Bad attitude in store.
Very speedy delivery. However, the attitude of the sales person I encountered when returning the camera bag to the Gloucester store was appalling.
I was disappointed with the bag I had ordered. After having carefully studied the description and watched a video about the product, I thought it was what I wanted. It was however, too small for my kit. I related this to the sales person, who then tried to tell me I was wrong and that it was big enough for my needs. I insisted it wasn't, so then they quite forcefully tried to sell me another, more expensive bag. I was not happy with this but they continued. I asked if they had a different sort of bag and was sharply told they did not. I also asked for another item, which they didn't have and did not offer to get for me.
I was eventually given a refund but found the whole encounter to be unpleasant and draining. They have lost this customer.
14 mars 2025
Réponse de London Camera Exchange - Gloucester
Hi MK,
I'm sorry that on this occasion we were unable to provide the service expected.
Thank you for your review,.
All the best
The LCE Team
Superb attention paid to my…
Superb attention paid to my requests.went to no end to help me with my purchase
22 mars 2025
Easy to order as was able to get advice…
Easy to order as was able to get advice by phone before on line ordering.
19 février 2025
Delivered on time.
14 mars 2025
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