London Camera Exchange - Hereford Avis 454

TrustScore 5 sur 5

4,8

16 Widemarsh Street, HR4 9EW Hereford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bag arrived, just right for my camera , lenses and the front bit for spare battery and cards. Has a separate top pouch where I can put my waterproof jacket ( rolled up) phone, glasses and other bits a... Voir plus

Noté 5 sur 5 étoiles

LCE have always been my favourite camera outlet, my son and myself have used the company for over 18 years. Superb knowledgeable and professional friendly staff. Thank you 😊

Noté 5 sur 5 étoiles

Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products The lens I bought matches the condition advertis... Voir plus

Noté 5 sur 5 étoiles

My request was dealt with promptly, the website and payment process worked smoothly and I got exactly what I asked delivered slightly early, all at a competitive price.


À propos de l'entreprise

  1. Magasin de photo
  2. Magasin de jumelles
  3. Magasin de matériel de photographie

Écrit par l'entreprise

Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.


Coordonnées de contact

  • 16 Widemarsh Street, HR4 9EW, Hereford, Royaume-Uni

  • 01432272655

4,8

Excellent

TrustScore 5 sur 5

454 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Bag arrived quickly

Bag arrived, just right for my camera , lenses and the front bit for spare battery and cards. Has a separate top pouch where I can put my waterproof jacket ( rolled up) phone, glasses and other bits and bobs. Now don’t need two separate bags. Thanks LCE .

22 mai 2026
Noté 2 sur 5 étoiles

DPD failed delivery on the first…

DPD failed delivery on the first attempt then blaming us for not being in which was false. Then their drop off of the parcel, on the 2nd attempt, at the front gate without attaining a signature.

19 mai 2026
Logo de London Camera Exchange - Hereford

Réponse de London Camera Exchange - Hereford

Dear Mr Edwards,

Thank you for your feedback. We are very sorry for the inconvenience caused by the failed delivery, which is unfortunately one of the less controllable aspects of online fulfilment.

Over the years, we have worked with a number of courier companies and have found our current main partner, DPD, to be the most reliable overall. However, we do have alternative delivery options available.

We understand that Neil from our Hereford branch has been actively chasing the delivery and keeping you informed throughout, and we hope that the service provided would merit a review of more than two stars for LCE .

Kind regards,
Your LCE Team

Noté 2 sur 5 étoiles

Very restricted delivery for the items…

Very restricted delivery for the items concerned - Mon-Fri only with no safe place & no deliver to neighbours. For working people have to take leave to be home for delivery. To add to poor experience the item had a price ticket for less than the price charged.

14 mai 2026
Logo de London Camera Exchange - Hereford

Réponse de London Camera Exchange - Hereford

Hi Alison,

Thank you for your review, I am very sorry about the incorrect price ticket.

Unfortunately, due to the high values of some of our products we are unable to use the 'leave safe' or 'with a neighbour' feature with DPD. For lower value products we use Royal Mail, however because they do not accept batteries, we had to use DPD on this occasion.
We are able to delay posting to a more suitable day at the customer's request before the order is allocated, so it is worth making contact once you have placed an order.

I am sorry that we fell short of expectation on this occasion, if you have any questions, please reach out to us at sales@LCEgroup.co.uk.

All the best
The LCE Team.

Noté 5 sur 5 étoiles

Service with a smile.

LCE have always been my favourite camera outlet, my son and myself have used the company for over 18 years. Superb knowledgeable and professional friendly staff. Thank you 😊

13 mai 2026
Noté 1 sur 5 étoiles

Poor Customer Care coupled with…

Poor Customer Care coupled with significant issues with DPD their couriers. Will never purchases goods from a supplier that use this courier again.

25 avril 2026
Logo de London Camera Exchange - Hereford

Réponse de London Camera Exchange - Hereford

Hi,

Thank you for your review.
Due to the high value of some of our products, the 'leave safe' feature has been removed from all DPD consignments, this way the recipient must be at home to receive the goods when delivered. I have checked the delivery logs and it appears that the 1 hour time slot for delivery was correctly communicated in the morning of both delivery attempts. Our default courier is always DPD however, we are able to use Royal Mail for certain items if preferred.

Thank you again for your review.
Best regards

The LCE Team

Noté 5 sur 5 étoiles

SIMPLE & FAST

The entire purchasing process could not have been simpler. A few clicks on my computer and it arrived a couple of days later at my doorstep.

15 avril 2026
Noté 5 sur 5 étoiles

Great lens, great price

Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products
The lens I bought matches the condition advertised perhaps a little better

Couldn't be happier with both performance and appearance.

Many thanks

8 avril 2026
Noté 5 sur 5 étoiles

Ronseal

whatever it is doing it works please don't change anything. It ain't broke don't fix it

31 mars 2026
Noté 3 sur 5 étoiles

This time, not 100%

I have bought from LCE on several occasions, but was slightly disappointed on this occasion. Purchased online, over the weekend, with 24 hours delivery. It arrived on the Wednesday. I sent a note on the Tuesday @15:18 (during working hours) and got a reply on the Wednesday, believe it was the Hereford Branch that fulfilled the order, to say it missed the local connection…what ever that is.

30 mars 2026

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