London Camera Exchange - Manchester Avis 

308
TrustScore 5 sur 5

4,9

16 Cross Street, M2 7AE Manchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a... Voir plus

Noté 5 sur 5 étoiles

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Voir plus

Noté 5 sur 5 étoiles

Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... Voir plus

Noté 5 sur 5 étoiles

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Voir plus


À propos de l'entreprise

  1. Magasin de photo
  2. Magasin de jumelles
  3. Magasin de matériel de photographie

Écrit par l'entreprise

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Coordonnées de contact

  • 16 Cross Street, M2 7AE, Manchester, Royaume-Uni

  • 01618347500

4,9

Excellent

TrustScore 5 sur 5

308 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 90 % de ses avis négatifs

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4,9

Tous les avis

(308)

2 630 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great value lens, mint condition. Very fast delivery

Saw a Fuji lens I have been after for a while on LCE website. Was very good value. I ordered it at 2pm one day and it was delivered on the dot 9:30am the next day. I had a similar experience a year ago with LCE. Can’t fault them. Also the lens, if anything, was in a better condition than the description so I was very pleased.

3 septembre 2025
Noté 1 sur 5 étoiles

Selling Equipment > Poor Experience

Decided to sell my camera equipment. So i filled out the quotation form , and received a quote from the Manchester store.
The quote was quite low, and after a lot of back and forth communication i finally accepted the offer.
I was asked my full name and address and preferred pick-up date. Which i provided. I also asked the question, do i need to securely package these items? (i assumed i did) , and is the postage already paid for? (i assumed it was).
No reply, i waited in the house all day on both the days i suggested for pick-up, with the items packaged ready. No-show, and still no reply.
So now they have my name, address, email, phone number. Perhaps that was all they was after. As i cannot fathom what else they were doing.
Pretty bad experience really. (I ended up selling the equipment for a better price elsewhere, with no issues)

22 août 2025
Avis spontané
Logo de London Camera Exchange - Manchester

Réponse de London Camera Exchange - Manchester

Hi Robert,

Thank you for your review.

Apologies — it seems our system has failed on this occasion. Normally, we would contact you to arrange the collection. You would just need to package the items securely; we cover the collection cost. On the morning of collection, you should receive a DPD notification with a one-hour time slot. The driver will bring the address labels, and the goods should reach us the next working day. Once inspected, we’ll arrange payment directly into your account.

We want to assure you that this situation is highly unusual, and we are investigating the issue to make sure it doesn’t happen again.

Once again, We sincerely apologise for any inconvenience this has caused.

Kind Regards

Your LCE Team

Noté 4 sur 5 étoiles

Restricted by payment rules.

The only issue was that because I don't use Pay Pal and paid using a credit card, you would only mail the goods to my registered address and not to the address I needed it to go to at short notice. This caused my granddaughter some inconvenience.

Mr Watson

4 août 2025
Noté 5 sur 5 étoiles

A rare online shopping experience

A rare online shopping experience. The communication couldn't have been better if I was in store in person, the experience was seamless from ordering to delivery within 24 hours. Genuinly, a massive thank you to the LCE team.

6 août 2025
Noté 5 sur 5 étoiles

I like the friendly service

I like the friendly service. They go out of their way to help you, I have had a good price in the past part exchanging my gear and free next day delivery.
Thanks.

30 juillet 2025
Noté 5 sur 5 étoiles

I would highly recommend LCE and I have…

I would highly recommend LCE and I have bought many gears from them. Excellent service and plenty of choice with fair price - also important that they have 6 month warranty to really help make things right when wrong.

18 juillet 2025
Noté 5 sur 5 étoiles

Canon 6DMk2 body

My 6DMk2 camera body seems in actually better condition than described. Plenty of bubble wrap, double boxed. Thanks.

18 juillet 2025
Noté 5 sur 5 étoiles

Very kind and helpful staff

I had a fantastic experience with London Exchange Cameras in Manchester. The staff have been absolutely invaluable — not only during the purchase of my lens but especially with their excellent after-sales service.

I was having difficulty claiming the cash-back offer that came with my purchase, as I hadn’t realised it needed to be done online by the customer. When I contacted the store to enquire about it, a member of staff kindly explained how it worked. Upon realising I was struggling with the process, they generously offered to submit the claim on my behalf.

I was incredibly impressed with their kindness, patience, and willingness to go the extra mile. It's rare to come across such genuine and helpful customer service these days. I highly recommend London Exchange Cameras and wouldn’t hesitate to return for future purchases.

Mr Basilio Leone

11 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality Products and Quality Service

The Manchester Branch was very helpful in advising on delivery options and arranged "Click & Collect" from the LCE Portsmouth Branch. Good communications from Staff at both branches resulted in swift, safe arrival of my purchase. Goods were exactly as described and competitively priced.

14 juillet 2025
Noté 5 sur 5 étoiles

Online Purchase of Sigma Lens

Purchased a used Sigma Lens from Manchester LCE, Ben was helpful when I had trouble with online website and honest with the lens condition. Would be happy to purchase from them again.

9 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I saw a lense on the Manchester site…

I saw a lense on the Manchester site 2nd hand I e mailed them within a few mins I had received a reply from Gary bought the lense and he kept me updated the whole way along and the lense came the following day. Superb service and couldn't fault them at all.

4 juillet 2025

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