London Camera Exchange - Reading Avis 

235
TrustScore 5 sur 5

4,8

7 Station Road, RG1 1LG Reading, Berkshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad. A phone call and all was sorted stress... Voir plus

Noté 5 sur 5 étoiles

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... Voir plus

Noté 5 sur 5 étoiles

I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... Voir plus

Noté 5 sur 5 étoiles

After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... Voir plus


À propos de l'entreprise

  1. Magasin de photo
  2. Magasin de jumelles
  3. Magasin de matériel de photographie

Écrit par l'entreprise

Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.


Coordonnées de contact

  • 7 Station Road, RG1 1LG, Reading, Berkshire, Royaume-Uni

  • 01189592149

4,8

Excellent

TrustScore 5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(235)

2 631 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still waiting for delivery of item

Still waiting for delivery of item, rescheduled delivery due to dpd sending notification too late, drop of time 1.10pm to 2.10 pm , not much chance to get home in a busy weekday when email comes through at 1.40pm ??, can't leave at work address???, rescheduled for today, got email your parcel will be delivered today, then nothing,no time slot , or confirmation time , hours at work lost!. Rubbish service. To be kind.

30 juillet 2026
Logo de London Camera Exchange - Reading

Réponse de London Camera Exchange - Reading

Dear Ian

Thank you for taking the time to leave a review. We are very sorry that the courier has been unable to successfully deliver your parcel.

Having investigated the DPD tracking history, I can see that there have been at least two failed delivery attempts. It also appears that the telephone number entered on our system may be incorrect, which unfortunately may have made it more difficult for DPD to contact you regarding the delivery.

Due to the nature and value of the goods we supply, DPD require a signature upon delivery. Unfortunately, this means that they are unable to leave the parcel in a safe place, with a neighbour, or redirect it.

We completely appreciate how frustrating this situation must have been, and we sincerely apologise for the inconvenience caused. We will refund your order promptly, we have sent you an email with an alternative solution.

Kind regards,

Your LCE Team

Noté 5 sur 5 étoiles

I ordered a pair of binoculars online…

I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad.
A phone call and all was sorted stress free and delivered to a store near my friend for collection.
Thankyou.

28 juillet 2026
Noté 5 sur 5 étoiles

Big shout out and thank you to Adrian

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and very helpful, 5 stars is not enough. Thank you so much, really appreciate your help!
If you are in the market for camera or accessories - please visit the gents there!

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Went into London Camera Exchange… Reading a fantastic service

Went into London Camera Exchange Reading just looking, I had been to this store before and have always had a great service, I was greeted by all 3 staff members, I am a canon man, they showed me all the canon bits there knowledge was really good, nothing was to much trouble, I did buy a canon R5mk11 i wanted one for a while and with the great service and deal they give me I was really happy, Thank you so much what a great team :)

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I have used LCE for many years and…

I have used LCE for many years and always had excellent service. The staff are always friendly and helpful. The website is easy to use and highly informative. Communication is great and emails are replied to quickly. Its a first class service thats hard to beat.

14 mai 2026
Noté 5 sur 5 étoiles

Choosing a lightweight mirrorless camera

Martin at the Reading branch really helped us to choose the right camera for my daughter. She shoots her dogs for brand content and walked out with a Z5 and 28-200mm lens to get her going. Great service as always and a very happy daughter...

16 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Your delivery policy of no secret place…

Your delivery policy of no secret place no nieghbour no depot collect is wrong I work mon thru Friday and at distance from my home. This was scheduled for tues attempted failed ( no one home) so now I have to get someone in my home to accept on Friday!! Needed for my holiday project in Spain leaving Sat morn.
Not impressed at all.
David Hurst

9 mai 2026
Logo de London Camera Exchange - Reading

Réponse de London Camera Exchange - Reading

Hi David,

Thank you for your review. Due to the high value of some of our equipment, we have removed the 'secret place' or 'with Neighbour' feature from all accounts.

As our website states that deliveries are between Monday to Friday, and you paid via PayPal, you would've had the option to choose your work address for delivery.

Saturday deliveries are also available at an additional cost, had the branch been made aware of your delivery needs, they would have made every effort to assist you.

I hope that you choose LCE again in the future and if you have any delivery requirements, please contact one of our branches.

All the best
The LCE Team

Noté 5 sur 5 étoiles

Great service again!

I purchased a used Canon lens for an excellent price - far better than I'd seen elsewhere. It was delivered the next day and looks to be in excellent condition.
Delighted with the service from LCE.

9 avril 2026
Noté 5 sur 5 étoiles

Inadvertently left my card reader in…

Inadvertently left my card reader in Europe and Adrian at the Reading branch assisted in allowing me to use the in store reader to upload to my computer. Adrian and all the staff were welcoming, helpful and gave advice. Perfect salesmen!

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy

I spoke to the chap at Reading, he described the camera perfectly. I decided to order online and the camera was with me the next day. I found them to be very professional. Thank you. Camera is 100 percent spot on.

16 mars 2026

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