Ryan Property Tax previously LHL Property Auditors Avis 115

We did receive a historic business rates refund through this company, which was a positive outcome, and the process itself was relatively straightforward.

That said, our overall experience was affected by a lack of transparency around costs. As a charity, we are particularly mindful of value for money, and it wasn't made clear at the outset that, once VAT was applied, the company's fee would amount to more than half of the refund, something we feel should have been explained upfront.

We were also told on several occasions, both in writing and in person, that our future business rates would be reduced. In practice, our rates increased, placing additional pressure on our charitable budget. We understand that wider revaluations by the Valuation Office Agency can influence outcomes, but we weren't made aware of this risk at the time, and future savings were presented more as an expected outcome than a possibility. We are also not entirely clear on whether the work carried out may have contributed to the increase, and feel this was never adequately addressed.

When we raised our concerns, the response did acknowledge some "confusion," though we felt it fell short of fully addressing the miscommunication.

Overall, the company did deliver on the refund itself, but the lack of upfront clarity and the way future outcomes were communicated mean we'd encourage others, particularly other charities, to ask detailed questions before proceeding.

Excellent Service by LHL
Friendly and transparent we received a refund within two weeks.

An excellent service from LHL Property Auditors. They assisted us with our business rates rebate. The whole process was smooth and very prompt. Natalie was a real help through out the process. Would highly recommend.

I cannot believe how wonderful this company is! At first I genuinely thought it was a scam and was hesitant. However within three weeks of contacting them we had received our refund of over £10,000. Would recommend them to any business.

LHL Property Auditors assisted us in obtaining an excellent refund on last year's rates and reducing the costs for the upcoming year. Their service was outstanding, with a team that's both supportive and professional. I highly recommend their services.

Highly Highly Recommend these guys, I had been getting emails for some months and passed onto our finance Director for advice, he felt it was likely a waste of time so ignored the emails and then a few weeks ago I thought I may as well challenge our business rates with the help of Lauren Bennett and she helped us reclaim £15k. Very friendly service and kept me in the loop throughout.

Really pleased with service provided and the outcome of working with Ryan Property Tax previously LHL Property Auditors. Highly Recommended

Absolutely astounded by this company. We were sceptical at first thinking youd never get anything back from councils, however only a few weeks later and we have had a massive pay out on overpaid rates. Couldnt recommend this company enough its fantastic wouldnt hesitate to deal with them again, very smooth process and very helpful staff.

We can’t recommend LHL Property Auditors highly enough. Their team was professional, knowledgeable, and proactive from start to finish. They reviewed our property rates and managed to secure us massive savings – a huge benefit for our business.

The process was smooth and efficient, with clear communication throughout. We felt fully supported and confident in their expertise, and the results speak for themselves.

If you’re looking to reduce your property rates and work with a team that genuinely delivers, LHL Property Auditors are the people to trust.

Really pleased that I took the initial intro call from LHL despite my skepticism and reservations. The actual in-person meeting was informative, professional and short which when running any business is a bonus!
LHL communicated the process well and kept me informed during the application which was completed in under 2 months and proved to be incredibly financially beneficial for us.

Very knowledgeable and easy to deal with - successfully secured a rate rebate.

When LHL Auditors first approached me with a propoasal to get us a substantial Business rates refund I was sceptical. However within a short time of signing the paperwork I received the refund which was just amazing. I would highly recommend them

I have had a great experience with LHL Property Auditors, the process was quick and easy with a friendly team. Highly recommend them.

after multiple failed attempts go other companies, we finally found Lhl and the experience from start to finish was incredible. the staff were lovely, polite and helpful in every way. we will not hesitate to use again in future if needed and also to recommend to anyone else who is in need.

Great experience, kept me up to date with the progress of the case and got it sorted within promised time scale.

I would highly recommend contacting LHL Property Auditors for any business property rates reviews.
Our audit was handled with the utmost professionalism and we received a refund within 6 weeks of our initial consultation.

I wouldn't hesitate to recommend or use LHL Propery Auditors. From the initial call to completion our refund was handled professionally and promptly. Natalie Scoble initially called and she really was a breath of fresh air. We get a lot of 'sales' calls but that isn't how Natalie came across, just friendly and knowledgeable and I immediately instructed her to look at our rates. A very happy customer, thank you.

LHL Property Auditors recently acted on our behalf to secure a great refund on last years rates and a reduction on the coming year.

Brilliant service, helpful and professional. Would highly recommend

I was so dubious of this sort of call when I got it. I had been through other companies trying to get my rates reduced. I got over 8K back within 6 weeks and my rates have been halved. Don't miss out , I nearly did. Super happy and it took me 20 mins of my time.

Marshall called us, and efficiently reclaimed over 11K of rates, and the process was a piece of cake, AND we now have no ongoing business rate charges....I was initially sceptical as these things come out of the blue, but the service was excellent, and pretty much faultless. Highly recommend.