Unfortunately, the baubles arrived broken, which was a real shame as they were beautiful. Despite this, I was very impressed with the company’s customer service. They responded quickly and professionally to my message and arranged a full refund straight away, as the item was sold out. Although I couldn’t keep the baubles, the service I received was excellent.
Rapport qualité / prix: 5
Réponse de Lights4fun
Thank you for your kind feedback. We’re very sorry to hear that the baubles arrived damaged, but we’re delighted that our Customer Experience team were able to help resolve this quickly and professionally. We really appreciate your understanding and your lovely comments about our service.
Lights4fun ✨