Limpopo Biltong Avis 

I was an existing customer, having purchased meat from this company before, only the last order I had reported an issue with it, as i have found a hair inside the meat. My wife was immediately put off, and wanted to throw it away. I decided to report the issue to Limpopo Biltong to see if they can do something with the situation and clear their name, though to my surprise, they have acknowledged the issue, but decided to not do anything in terms of refund etc. instead they have said, they will carry an internal investigation, and if needed they will re-train their staff, which is great as we don't want this disgusting thing happening to anyone else. I have paid £60 for a meat which is going to the bin, and they don't seem to care about my money, and my feelings as a customer. I have given them more than enough time to sort this out, though their silence confirms they have ended this case from their side, very very poor! Be aware people!!!

Extremely rude shop owner. After walking an extra 10 mins and in a rush to beat the Twickenham rugby crowd. I waited by the door for 15 mins for the owner to serve one lady with a goal to make her laugh rather than serving a que of people patiently waiting. When I addressed him he has a very rude remark and said he will keeping clients waiting as it’s his shop and if they don’t like it they can go F*** themselves. Had been going there every so often but will never again support that clown. Any way his biltong is very average and overly priced.

I wish I read the reviews before I bought from this company.

I bought biltong last week from Limpopo that was meant to arrive on Thursday. No delivery attempt was made.

New date of Friday was given and even though I waited in for delivery the driver didn’t turn up but I got an email saying he attempted delivery which was not true and even checked through ring door bell footage to see if I missed it but I was just told a blatant lie.
I phoned limpopo and spoke to admin and he said refund would be given if the driver didn’t attempt delivery again today.

No delivery Friday or Saturday.

Limpopo are now radio silent with no replies to my emails about this matter.
Very poor customer service.

*Edit Limpopo have now emailed back saying they will send a driver to pick up the product that’s been left in my back garden*

Will update post if refund is received in due time

I can’t review the biltong I’m afraid as I didn’t receive the biltong but I wouldn’t waste your hard earned money here.

I will continue to chase this up using correct means

Tony

Wow, shocked by the reviews here! I was at the Beckenham Market on Sunday 14/4 and had fab service from the chap there. We tried a few different flavours (all of which were excellent) and went home with a bag of the chilli chutney biltong. I've just finished the packed and as I loved it so much, I thought I should write a review to support what I assume is a small business. Keep up the good work! Will be picking up more next time i'm in the area.

I ordered R1700 of biltong with lots of yellow fat, from OMG BILTONG. I received biltong with a thin layer of white fat. My dogs love it though. Won't buy from them again.

OMG this place has great biltong !
SHAME about the man who serves
Either stil drunk from night before or rude to his customers
Won't give you the time to look and see what you want god forbid you change your mind on something !!!

Rudest man in the world uncomfortable going in there will not be going back

Strange aurora with this man

Twickenham shop !!

Meat was 8 days late. The store advised that it was stuck in transit and a fresh order would be sent.

The order finally arrived with the meat rotten, sweaty and packed in a polythene bag

I have asked for a refund given it’s inedible but no reply to my 4 emails or 4 voicemails

Avoid at all costs

Very poor service order delivered was not what was ordered phone no response email no response and Message no response its although I'm been ignored

Biltong tastes great, the bites are way too hard to chew almost inedible for me, not even the dog could hack it, unfortunately its way to expensive for me at £50+ a kilo.

I ordered dry lean biltong and that is what I got, and it tasted good. Courier (DPD) delivered the first attempted order package opened with the biltong packet inside also opened and partially (presumably) consumed as about half was missing. I asked for a refund on the entire order as the main package was opened and Limpopo resent my order at no additional cost, with minimal issues…they also stopped using that courier. I consider that to be excellent and responsive customer service, and their product is high quality too.

I've ordered from this company quite a few times and always get quality service and quality products. This time I ordered the original beef jerky which has a date to use by the 15/03/2023. I opened the bag and let it sit for an hour to let it air out. I closed the original bag it has been in with a simple clothes peg to make sure the cats didn't get to it. I went to get some yesterday and was shocked to see the jerky had fluffy white mold all over it. I could understand if it was past the best before date but I've had this for less than a week. Absolutely shocking considering the order was £45. If you're looking for something that will last longer than a week, I would probably go elsewhere.

I tried many biltong suppliers and was constantly disappointed as they all taste like cardboard and mostly come from the same supplier. Limpopo is different, their biltong is fresh and tastes like the real thing. Also, Limpopo biltong has a short shelf life, around three weeks unlike the competition which lasts for months because it is not fresh. I love their biltong.

The staff was very nice i’m treated us well

Please 🙏 don't bother
Visited on 2 occasions when website said open and it was closed ...and it was not a short journey .. absolutely waisted my time
Will not ever try again
Rubbish

Really tough biltong and dry wors was really tough very disappointed

Don’t bother going into this grotty little shop. The stock on the shelves seems to date from the 1950s. Can’t speak for the biltong, the man behind the counter prefers to be rude to his customers rather than selling them any!

Bought a packet of original biltong on Thursday at the Lexicon Christmas market. Unfortunately it was dry, hard and had no fat at all. Is is made to be like cardboard or has it been in stock for weeks. Never again at £10 a packet.

They used to be the best Biltong and DroeWors in the UK and trust me i have tried them all. I have been buying from them since they had a butcher in Acton. Recently however I have seen things change. The droe wors looked like it had been around since Voortrekkers and the biltong was very dry and clearly had been frozen. They need to start some PR soon because I cant see them lasting with this quality product.

Bought 1kg of Rump steak. after removing the fat. you end up with about 682g of meat... its far to expensive for what you get. may as well buy from a super market as its less of a rip off.

Not only that but they don't allow reviews on their website. if you leave one it doesn't get added to the site.

Was just about to place my next order when I happened upon trust pilot and I can't believe Limpopo has a low score on here? Their biltong is the best, our favorite we've ever bought, here and in SA. We order almost weekly and always choose their chilli chutney flavor. We love it, especially when it's generously mixed with chutney. Feel like I can't live without it now. Thanks Limpopo, always quick delivery as well.