The curtains I ordered never arrived. Contact with the company a complete waste of time. Reported them to trading standards via citizens advice. Why is this website still up?
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Lisez les avis des autres
My daughter ordered a duvet months ago which has not arrived. She has emailed Linen Fields but no response. Highly unprofessional way to run a business.
Waited over 2 weeks for order to be delivered, chased via email repeatedly without receiving any response, then chased via phone leaving a voicemail as no answer which then finally produced a call bac... Voir plus
Ordering process was very easy & clear. Good multi buy discount, we bought four. The colour match of Kelmscott cushions is perfect with our kitchen curtains. Delivery tracking could have been a bit mo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
LinenFields is a family business who specialise in on-line direct retail sales. The company is managed by four members of the family who between them have over 40 years experience within the linen trade. We are specialists in Duvets, Quilts, Pillows, ...
Coordonnées de contact
High East Street 34, DT1 1HA, Dorchester, Royaume-Uni
- 01202 937549
- admin@linenfields.co.uk
- www.linenfields.co.uk
1,6
Mauvais
258 avis
Aucun historique récent de demande d’avis
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N'a pas répondu aux avis négatifs
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I placed an order for wallpaper a…
I placed an order for wallpaper a couple of weeks ago as I am moving house, I have a decorator booked and have given plenty of time allowance for the delivery of my wallpaper. There has been no sign of it and no despatch update on the order info. I have sent about 3 emails a day and several calls, my number has now been blocked. I can't understand why I am not getting an update. My only option is to now just come to the conclusion that for whatever reason I will not get the wallpaper and I must open a dispute with paypal in order for a refund. I have given plenty of chances to communicate and don't think there is any excuse for it? I can't just order things, pay for them and forget about it. The sad thing is that I could not get this particular paper any were else. Very very disappointed.
30 novembre 2023
Avis spontané
Delays, emails unanswered, failure to correctly deliver.
Unfortunately, our experience mirrors many of the other reviews here: Delays in the original order, supply chain issues, emails going unresponded to, etc.
The shipment of an alternative product still remains incomplete (only half the order was fulfilled) and emails about the issue go unanswered.
A very unsatisfactory company.
11 février 2023
Avis spontané
Réponse de Linenfields
I am sorry to hear about this, please can you advise your order number so that we may look into for you. We do have have a great many positive reviews.
Product returned and refund very delayed
Tablecloth I ordered arrived on time and was good quality but colour wasnt what I wanted so I arranged to return it. Posted it back Royal Mail tracked and signed for so I knew it was received. It took two weeks to receive my refund, but after a few email exchanges I did finally get it.
27 mars 2023
Avis spontané
Toile du Jouy
Toile du Jouy
I ordered a bedspread and am absolutely delighted with this item. There was a delay but my enquiries were dealt with promptly . The price is very competitive and it looks absolutely lovely on my bed. I have confidently ordered more items and would not hesitate to recommend this company. Adverse reviews are puzzling. It certainly was not my experience.
23 février 2023
Avis spontané
Linen fields what a con
Poor company I cancelled my order they did not refund me and all emails stopped. Stay away the whole thing is fraudulent
16 janvier 2023
Avis spontané
Réponse de Linenfields
I am sorry but we disagree with this review and to say we are fraudulent is an out right lie ! We have traded for over 20 years. You ordered curtains via our ebay shop on Sunday, on Wednesday you decided you wanted to cancel as you had now changed your mind. Which i agreed was fine on the Thursday and cancelled. Due to a system glitch the refund for the tie backs went through but not the curtains. Which you emailed about on Monday and i had this sorted and refunded back to you on Monday. So your review is unfair and unjust.
realistically I cannot give even a one…
realistically I cannot give even a one star review a I have heard nothing of my order despite a number of emails and multiple attempts to telephone.
Even if there is a blip in the supply chain I would have expected some response.
21 décembre 2022
Avis spontané
Réponse de Linenfields
As you will have seen on the news , unfortunately many onlines businesses have bene affected by the Royal Mail strikes as well as various carriers getting in a mess dispite us having shipped goods. If you can let me have your order number i can look into this for you but from the review i cannot trace you. thanks
Not as described
I ordered a spotty oil skin table cloth , been looking for months , sadly when it arrived it was not as described - it was a plastic table cloth that I could have purchased for £10 instead of the £30+ that I paid , very disappointed so I emailed , got a quick reply “we will
Look into it” - heard nothing since , so on this experience I cannot recommend this company , if they do get back to me and send the quality product I ordered I will surely amend this review .
28 octobre 2022
Avis spontané
Réponse de Linenfields
Hi there, i am sorry about this although am confused as we dont sell plastic cloths , we do sell Acrylic and PVC cloths as well as oil cloths which all come from one manufacturer that we deal with here in the UK. If you can email me your order number i will look into for you. Kind regards
Really Good Quality
The bed linen is perfect. Just what I was looking for and really good quality. Unfortunately once paid no one was able to assist with my VAT query.
5 septembre 2022
Fantastic service
Fantastic service, order dispatched and received within three days and that includes a Sunday.
Thank you
5 septembre 2022
good quality curtains very fast and…
good quality curtains very fast and eficient delivery
5 août 2022
Very good company
First time to deal with Linenfields and can highly recommend. Got exactly what I wanted & unlike other companies was happy to send to NI for a small fixed fee - no fuss. Thankyou
4 août 2022
Prompt delivery and no problem with us…
Prompt delivery and no problem with us living in Northern Ireland. Great to see.
2 août 2022
Blue and white cushion covers with cushionsroduct as described
Product as described. Cushion cover arrived a little creased otherwise would have given 5 stars.
2 août 2022
Grear service item arrived when it was…
Grear service item arrived when it was supposed to. Website easy to use
1 juillet 2022
lovely quality fabric
The curtains and bedding were exactly as described and shown and look lovely in our bedroom.
30 juin 2022
My order
My order was for 2 rolls of wallpaper and one pair of curtains. The curtains arrived quite quickly but not the wallpaper. However, after sometime passed I sent an email questioning where my wallpaper was. A very quick response came back telling me it would be looked into. A second email arrived shortly after advising my order would be complete the next day. True to their word a parcel arrived as promised the next day. So I would highly recommend Linfields and use again.
29 juin 2022
Fabulous curtains
Fabulous curtains. Very well made & so much better than I expected, I’m delighted with them
29 juin 2022
The fabric could be of better…Valance for a King size bed.
The fabric could be of better quality.Too flimsy and creases easily.
25 juin 2022
Réponse de Linenfields
The item has been available for over 15 years and many thousands sold over that time. It is a polycotton easy fit valance and so is the same fabric as the polycotton bed linen.
Perfect
Ordering process was straightforward. Delivery was prompt. Goods were exactly as expected. Full marks!
22 juin 2022
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