Great Service from Litecraft. One light was defective, however they resolved this very quickly, and issued a new one.
L'entreprise a répondu
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Lisez les avis des autres
Prompt delivery at a busy time of the year. Overall packaging good with individual items arriving as they had left the supplier. Products as described and appear to be well made - as for longevity tim... Voir plus
L'entreprise a répondu
Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... Voir plus
L'entreprise a répondu
Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de luminaires
- Magasin de design et de décor intérieur
- Fournisseur d'abat-jour
- Fournisseur d'ampoules
À propos de Litecraft
Écrit par l'entreprise
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Écrit par l'entreprise
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Coordonnées de contact
Gorse Mill, OL9 9RJ, Chadderton, Royaume-Uni
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4,7
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They were just what I needed,did not…
They were just what I needed,did not wait long to get them very good service.
15 janvier 2026
Réponse de Litecraft
Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very first time buying from this shop…
Very first time buying from this shop everything was so easy delivery was very quick quality of the light was excellent would definitely recommend this company will buy from here again
15 janvier 2026
Réponse de Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are delighted to hear that you had a great shopping experience, and we look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Still waiting
Nearly 2 weeks in and order still not received and my last 2 emails chasing it have not been replied too.
20 janvier 2026
Réponse de Litecraft
Good morning, and thank you for your review. We apologise for any delays faced. To confirm, the order was picked and ready to dispatch on a 24-hour delivery service and was held back following your request to change the billing address. Unfortunately, due to security reasons, we cannot amend addresses, and we were awaiting confirmation of how you would like to proceed with your order. We are sorry that your communication did not initiate the immediate dispatch of your order. I can confirm this item is leaving today on a 24-hour delivery service. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your great feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Super service with the light packed and…
Super service with the light packed and shipped perfectly, top service thank you !
3 janvier 2026
Réponse de Litecraft
Good evening, and thank you for your amazing feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Prompt delivery at a busy time of the…
Prompt delivery at a busy time of the year. Overall packaging good with individual items arriving as they had left the supplier. Products as described and appear to be well made - as for longevity time will tell as they are fitted on SW facing walls which are subject to winds borne over the sea in the west of Cornwall. The only negative was the screws provided for wall fitting which if your screwdriver bit cams out will leave you in a dilemma.
23 décembre 2025
Réponse de Litecraft
Good evening, and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Parcel delivered within time frame…
Parcel delivered within time frame given, lights are yet to be fitted so unsure of quantity at present.
4 janvier 2026
Réponse de Litecraft
Good evening and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very quick delivery
Very quick delivery. Goods top class and as described. Good communication too
4 janvier 2026
Réponse de Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Good range of products
Good range of products. Speedy delivery. Would definitely order from this company again.
10 janvier 2026
Réponse de Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great product
Great product and looks lovely and modern.
Easy to order
Delivered on time
10 janvier 2026
Réponse de Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Disappointing info about delivery
The goods look great but ordering on the internet is unclear when delivery would be. The site says pre order but when completing the order it says delivery in 24 to 48 hours. After waiting a week or so I rang to ask about delivery and was told it would be another 3-4 weeks.
7 janvier 2026
Réponse de Litecraft
Good morning, and thank you for your honest feedback. We can only apologise that you were disappointed with your delivery time. We do aim to update our pre-order status’ as soon as possible once we confirm the product’s due date. We are sorry to hear that during this pre-order status change, your delivery date was later than your initial email suggested. If we can assist you any further, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Réponse de Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Exactly what we wanted.
Great product at a great price, really pleased, would use again.
6 janvier 2026
Réponse de Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy ordering and delivery very quick
Easy ordering and delivery very quick. Well done
7 janvier 2026
Réponse de Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Nice lamp, prompt service
Lamp came well packaged & looks good, Also looks like it would cost more than we paid .And…..arrived ahead of time.
7 janvier 2026
Réponse de Litecraft
Good afternoon, and thank you for your 5-star review. We are pleased to hear that you love your new light and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
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