triSaaS Avis 55

Everyone we have dealt with at triSaaS have been brilliant. Right from the get-go their service, attention to detail and responsiveness have been exemplary. So many companies are great with new customers and not so great with their ongoing support. Not triSaaS! Their ongoing customer support has been fantastic, with a special shoutout to Mengmei for always being on hand to answer my (usually stupid) questions!

Keep up the tremendous work!

We have been using logit across all our sites and it works great.
I am also able to see everything centrally and alerted if a check is missing. I also find the reporting function great to be able to pull data and trend data.
If there has ever been a question or query there support team has been fantastic as well as our account manager (Michael) who has supported the company and myself in the use of logit, always willing to help and provide support.
Great service. Thank you

We have been using logit for a few years now and can't be happier with the support and how efficient it it in a day to day operations. Highly recommend

The onboarding experience was amazing, Thank you to Abigail for her help , it was amazing working with her

We use Logit across six businesses and can confidently say it’s one of the best tools we've invested in. It’s intuitive, easy to roll out, and has made a huge impact on how we manage operations, compliance, and communication across all sites.

Since implementing Logit, we’ve achieved 5-star EHO ratings in every business — a direct result of having clear, consistent processes and robust digital records at our fingertips. The platform has streamlined everything from daily checks to audits, and given our teams the confidence and structure they need to deliver at a high standard.

Highly recommend Logit to any business looking to tighten operations and raise standards across the board.

We started working with triSaaS for their Logit product and have been consistently impressed ever since. The platform has been a real game-changer for us.

The products are great but what truly sets triSaaS apart is the team behind it. Every interaction we’ve had has been positive; they’re knowledgeable, responsive, and genuinely care about helping their clients succeed. Because of this, we’ve since signed up for additional products and haven’t looked back.

Highly recommend.

We have been implementing Logit for the last 19 months and it has had an amazing impact on our efficiency, communication and compliance. The system is flexible to our Operational needs, and the Trisaas team have been extremely supportive throughout. What is exciting is that the system is constantly being developed to offer more functions, and it’s good to be a part of the journey. I can’t recommend it highly enough.

Logit as transformed the way i can run our technical department. Our recent BRCGS audit ran smoothly with no issues raised around logit. I am looking forward to continuing to grow with logit and implement more modules.

A really good onboarding experience with Abigail and Kacey. Very efficient with clear explanations on how to use the software. Regular sessions scheduled with various team members to ensure everyone was conformable with using the software.

It's been a year since we began working with triSaaS, and the experience has been exceptional. While their software solutions—particularly Logit, which we've implemented—are powerful and continuously evolving, what truly sets triSaaS apart is their approach to partnership.
Their customer support is outstanding: response times are quick, issues are resolved efficiently, and their team genuinely cares about delivering value. They actively listen to client feedback and use it to guide their development roadmap, making it clear that they’re building their products with us, not just for us.
Logit has proven to be a game changer for our hotels, streamlining our processes and giving us better visibility and control. But more than the product itself, it's the proactive, client-focused service that gives us confidence in our ongoing collaboration.
We're excited to see what the future brings as triSaaS continues to grow and innovate with their clients in mind.
Michael, Marie, Mengmei, Kheil, Chris, Kacey...Well done, guys—you are all amazing! Keep holding the level!

Logit has been a great addition to our company for all things compliance. Onboarding and support has been fantastic throughout. You can continually grow within the platform to strengthen your practices. Was quickly adapted by all team members.

We've recently implemented a Logit rollout to our company and have been very impressed with both the software and the service/support that TriSaaS have provided. There is easy access to numerous support documents and videos, and a live chat with one of the brilliant support team who always offer the perfect solution to our needs.

Gail made the onboarding process simple and effective. The system fits our needs well at the moment, and has the facility to grow with the business.

We have been using this system for about a year now and it has made a huge improvement to our everyday tasks. We expand on it regularly. Its' simple to use. We are very pleased with it.

This system is an extremely helpful tool for day-to-day operations within our resort.
With recent updates to the system, it is easy to use, easy to control and very helpful for inter-business communications.
Michael, Logit account manager is extremely helpful and always willing to arrange a call to make changes to the way we use the system. We have used this system for a while now and will continue to do so for the foreseeable future.

Michael and the team at Logit are very helpful and responsive, and we are finding the product to be very useful in our operation.

Logit has revolutionised our operations data control from compliance through daily duty recording and in-house pre-planned maintenance tracking.
Having all data to hand has allowed us as a group to obtain 97% in our latest external H&S audits

logit has made the day to day monitoring so much easier and faster the support is the best i have ever had
the help to get use to the system is second to none its part of the kitchen team and works so well.

TriSaaS is a cloud-based procurement solution tailored for the hospitality industry. It offers a suite of tools designed to streamline various business processes,
1. Compliance Management: Streamlines compliance tasks for food safety, fire safety, maintenance, and more.
2. Centralized Platform: Keeps all processes in one place, making it easier to manage and track.
3. User-Friendly Interface: Easy to use with minimal training required.
4. Efficient Onboarding: Professional and knowledgeable support team, ensuring a smooth transition.
5. Real-Time Monitoring: Allows for near real-time monitoring of productivity and margins.
6. Customizable Backend: Slightly complex but easy to navigate and build within the platform.
7. Responsive Tech Support: Always available to provide solutions and suggestions.
8. Feedback-Driven Improvements: Continuously evolving based on user feedback.
Overall, I highly reqamend TriSaaS for its robust features and excellent customer support a big shout out Chris, Michael and Kacey who is a star. It has proven to be a valuable tool for our business in the School catering industry, helping us streamline our and improve overall efficiency.

Unreal performance, Chris is the go to person for all items; We've even tried to adapt and "break" Logit and Contracts concierge and it just works too good.

We use the PPM, audits, calendar tool which are the best thing we've invested in and also we report all our results to out UK and oversees head office which ticked all boxes this year for audit issues from 2022 before we used Logit!