Loomly Avis 95

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

It's a good tool but they don't listen to the customer: they have removed Twitter support (bad) but they haven't kept it as a manual channel that you can automate with a tool like Zapier (bad). The AP... Voir plus

Noté 4 sur 5 étoiles

Updates Would Make it 5 Stars! I would love more updates in connections and the interface. We can't see comments at the same time as editing the copy. Connections to X and tagging in LinkedIn would al... Voir plus

Noté 5 sur 5 étoiles

I've been using Loomly for over 5 years and love the simplicity and data it compiles. This platform makes it easy for me to plan for multiple clients, with multiple platforms. Highly recommend for sma... Voir plus

Noté 5 sur 5 étoiles

Loomly is a tool we use every week to manage our social media accounts. It gives us one central place to build posts and see all interactions across various social medias. We have used it for over 2 y... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

How far they fall

This was great, until it wasn't. Drastic price increase in the last 6 months up to 332/month. I tried to clear out everything I could to go down to the free package. It wouldn't let me because it said I was connected to twitter/x. twitter x was not visible, and didn't show as being connected-infact, there was no sign of anything twitter/x on their website at all. So I googled it and found out they didn't offer it anymore. So why was my account saying it was connected? I tried clearing the cache for the website which was the suggested fix, and loomly it seems could not be cleared from safari website. I tried everything. No joy. then I went to contact customer service. No chat box, no email, no phone, just a bunch of "help" sections that did not help at all. Ironically I had to google their email, and it showed up on X. Wow, what started out as an awesome tool, turned out to be something I want to run away from. The worst part is no contact info. Seriously?????

1 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

The constant updates to the app are…

The constant updates to the app are unhelpful. Today I can't even use the Unsplash images as the button to insert does not appear. This makes my work take more time.

My threads connection is constantly breaking.

I don't think I will be renewing at the end of my subscription.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid Loomly!! If you’re running a business and relying on scheduling tools to actually work

We’ve experienced ongoing Instagram publishing failures for months, despite following every guideline their support suggested. Posts fail randomly, require manual re-publishing, and completely break any reliable content strategy.
What’s worse:
The issue affects specific accounts only, while others work fine — which clearly points to a platform-side problem, not Instagram limits.
Support continuously defaults to blaming Instagram API limits, even when the behavior doesn’t match those limits.
We were advised to reduce posting frequency, space posts out, and “monitor patterns” — none of which solved the issue.
This results in lost time, missed content windows, and constant manual work, defeating the purpose of using a scheduler.
For a paid platform, reliability is non-negotiable — and Loomly simply doesn’t deliver it.
The most frustrating part is not even the bug — it’s the lack of ownership and real resolution.
At this point, it feels like you’re paying to troubleshoot their system.

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible

Horrible. They were once charging $35 per month for their basic services. Thats what I consented to. Then I realize that last June they started charging us $332 PER MONTH right before I was on a 6 month leave. I'm not only mad becuase they started charging 10 times what we consented to pay, but they also have been billing us for $83 more each month than the plan they signed us up for, and this is while we were not using it at all. So far they are only offering that we can cancel our plan, but are not acknowledging the blatent overcharges that they cannot explain. Dont trust them.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Social Scheduler

Loomly is great. For a small company, we appreciate the simple interface that looks very similar to the final posts. It's really sped up our social media management - especially since we can schedule posts without opening facebook or instagram and getting distracted!

23 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

It's a bit quirky

It's a bit quirky. Actions will behave differently depending on where you execute them from. Like, if I go into a post and click Duplicate, I get one result. If I am in the calendar and click and event and click duplicate, I get a different behavior where it saves it as a draft instead of a scheduled item. Which we miss half the time and our post doesn't go. We keep losing connections to LinkedIn, which is weird. At least every 10 days we have to "refresh" the connection. There's a fairly long list of things I dislike, but it is affordable and gets the job done about 80% of the time.

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE PLATFORM

After Loomly was bought out, the service became nonexistent. I've had many problems with the platform, like posts failing, and other technical issues, but you cannot get any help. They also lost the ability to post to X, which is one of the major accounts we post to. Super disappointing. I would go elsewhere.

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

We have reported an issue with…

We have reported an issue with connecting Instagram locations for over 8 months and the issue as gone unresolved to current date 3/22/2026. Unacceptable We have been reporting an issue with connecting Instagram locations for over eight months, and it is completely unacceptable that this problem remains unresolved as of March 22, 2026. Immediate action is required to rectify this matter.

22 mars 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus