Louis Copeland &Sons Avis 

48
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Cahill in Capel Street shop provides 5 star customer service. The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to... Voir plus

Noté 5 sur 5 étoiles

My purchases arrived on time and items were as ordered,including an alteration.The packaging is outstanding and adds a very personal touch.

Noté 5 sur 5 étoiles

The clothes are the real winners in Louis Copeland the brands are incredible with a great variety.

À propos de l'entreprise

  1. Magasin de vêtements pour hommes
  2. aussi dans
  3. Fournisseur de textile
  4. Magasin de smokings
  5. Tailleur pour hommes

Écrit par l'entreprise

At Louis Copeland & Sons, great menswear starts with trust. Trust in the quality of the clothing. Trust in the fit. Trust in the service behind it. Our online store was created to bring that same confidence to customers shopping from home, offering premium men’s clothing with the knowledge and care that have shaped our reputation for generations. We offer a wide range of menswear for every part of a modern wardrobe, including suits, shirts, jackets, blazers, knitwear, chinos, polos, trousers, outerwear, footwear and accessories. Some pieces are made for big occasions. Others are designed for the working week, relaxed weekends or smart everyday dressing. Together, they form a carefully edited collection for men who want to look sharp without making dressing feel complicated.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(48)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Faultless

As always...a simple purchase and a positive experience. 100% Recommend LC's.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great - John was particularly helpful, taking time to check things and phone me back.

15 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Timely arrival/Packaging

My purchases arrived on time and items were as ordered,including an alteration.The packaging is outstanding and adds a very personal touch.

15 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Supplied shoes with multiple scratches…

Supplied shoes with multiple scratches across them. These are £400 shoes and should be pristine as they are sold as new. Tatty box also with cello-tape holding it together.

Reached out to them on delivery and heard nothing back in 48 hours. Chased twice with no reply also. Really poor!

Now on verge of reversing the funds under section 75

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

5 star service & a great experience

Cahill in Capel Street shop provides 5 star customer service.
The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to deal with. Shopping in Louis Copelands is an experience. Always great to meet Louis too and we enjoy the chats.

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great wedding suits

The best customer service experience I've ever had when purchasing clothes!

Choosing who will look after your wedding suits is a big decision, and we couldn't have made a better choice than Louis Copeland. They have such a prestigious reputation, so when my husband and I were deciding where to get our wedding suits, we thought, "Wouldn't it be great if we could get them from Louis Copeland?" We were so glad we did.

We had the pleasure of dealing with Dave, and I genuinely recommend asking for him if you're choosing wedding suits. We visited the store several times, and he made us feel welcome and comfortable on every visit. He even gave us his mobile number so we could check he was in the store before calling in. That level of customer service was above and beyond.

Everyone commented on how great our suits looked and asked where we got them. We were delighted with the style, comfort, quality, and value for money.

Dave is an absolute gentleman, and we can't thank him enough for all his time, patience, and expertise. If you're looking for wedding suits, go and see Dave at the Louis Copeland store in Dundrum—you won't be disappointed!

Little advice, go get your suits in January where you usually get a very good discount on your summer wedding suits.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

David did a great job at Dundrum outlet

David in the Dundrum outlet was super. I had an issue with pants after initial visit. He assured me it would be sorted, and it was. I appreciate the reach out, and the service he personally gave me to ensure I was happy. I left with a great suit.

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Louis Copeland

I called into Louis Copeland on Wicklow street I had not visited in about 2 years
It’s undergone a great transformation and I dealt with Louis who was so helpful and not pushy and so knowledgeable about the products. Excellent experience

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service from the shop

Great service from the shop, both delivery time and personal kelp from customer services regarding import duties. They had the size jacket I wanted for a present and it was still competitive after the duties were paid.

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased pants

Do not shop at this store. I had an extremely negative experience. I purchased pants for $390, but the order was never delivered. I contacted the store multiple times trying to resolve the issue and request a refund, but they refused to return my money. As a result, I was left without both the product and the refund. This business is unreliable and does not take responsibility for its customers.

27 octobre 2025
Avis spontané
Logo de Louis Copeland &Sons

Réponse de Louis Copeland &Sons

Hello Denis,

It is unfortunate that you were unsatisfied with our many attempts to address your issue. As we discussed via email and live chat, when you waived the need for your signature on delivery, DHL attempted to deliver your parcel. They provided GPS coordinates which we shared with you and you confirmed that it was your building. Once it was not found we followed up with DHL who confirmed the parcel as lost.

We offered a replacement trouser to you at no additional cost to you however you refused this. We tried our best to rectify this issue with you and you opted to refuse all of the options we provided. We hoped that our proposed solutions would have been acceptable to you.

Louis Copeland Web Team

Noté 5 sur 5 étoiles

I made my first-ever purchase on this

I made my first-ever purchase on this website.
I was a bit scared at first because of the reviews on Trustpilot saying some deliveries weren’t received, but I decided to place an order anyway since I found an item I’d been wanting to buy and couldn’t find in other shops. I live in the UK and the store is located in Ireland.
I’m happy to say I received my order smoothly after 4 days. The item was also wrapped properly.
Thank you!

4 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought pants

Do not deal with this store, do not buy anything from them. I had a bad experience. I bought pants from them costing $400, they not delivered the package, I tried to resolve the conflict with them and get a refund, but they refused. They didn't return my money. Now I have neither the money nor the pants, so don't deal with this store, they rip off their customers and don't return money.

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing all around

I have been going to Louis Copeland for well over 1015 years Service is incredible products are incredible highly recommend specifically Dundrum store!

1 novembre 2025
Avis spontané

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