Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My two teenage daughters love this product and regularly get compliments on their lashes. As their mum, I have to look at a lot of pre and post serum lash photos and the product really does work - the... Voir plus

Noté 1 sur 5 étoiles

i ordered half a year ago and still haven’t gotten it. i’ve emailed so many times asking for an update, a replacement, a refund, just anything to be done and they’ve always gone ignored. total scam.

Noté 1 sur 5 étoiles

Worst company ever steals money monthly although I cancelled 6 months ago. Product sucks. Service horrid. I’m reporting them to fraud

Noté 5 sur 5 étoiles

I’m not exaggerating when I say this is the best lash serum I’ve ever tried. There is GUARANTEED growth and within two weeks my sparse lashes and patchy areas grew and filled out by an insane amount.... Voir plus

À propos de l'entreprise

  1. Industrie cosmétique
  2. Magasin de cosmétiques

Écrit par l'entreprise

Curated beauty Essentials. Here at Lure beauty we encourage embracing your natural beauty. We create products that enhance your natural self instead of hide. Home of The Trending Lash serum, noticeable results within 14 DAYS.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 45 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They automatically signed me up for a…

They automatically signed me up for a subscription and then did not respond to emails to cancel the subscription. Had to cancel my credit card to get them to stop shipping me product. Was not a fan of the color correcting foundation either. Made me look pastry

4 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered from them 3 months ago

I ordered from them 3 months ago, and still haven’t received the package nor a refund. At first they told me that they would handle the issue but one day they started to ignore my emails and not answer anymore, my package was held at the border, they were supposed to take care of it as they told me they would, but they didn’t, so now the package is being sent back to the UK and I know nothing about it and they won’t answer me back. So I lost my money and I didn’t get the product. They tell you they will help and then they don’t.

13 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

THIS is my second time writing a…

THIS is my second time writing a review. I have sent over four emails at this point. Hi, I have reached out 3 times now and still have yet to receive my order. My order number is 1512. My comment on TikTok was deleted when I asked about my order. I am shocked and disappointed.

25 août 2025
Avis spontané
Noté 5 sur 5 étoiles

honest review

it wasnt sure to trust it because ive honestly never heard of this brand until tiktok lol but im glad i bought it maybe im crazy but even in one day you can see that difference…

26 août 2025
Noté 1 sur 5 étoiles

Haven’t got my package

Haven’t got my package and I’ve been waiting for more than a month. This is just a scam company.

I have reached out and still haven’t got an answer. This is absurd, how hard is it to get a package and or get my money back. I literally contacted for more than a week ago.

31 juillet 2025
Logo de LURE Beauty

Réponse de LURE Beauty

Hi Ingrid, if there was an issue in you receiving your parcel then we advise you reach out to our customer service team for help regarding this. I have checked our inbox and we don’t have any emails from you raising this concern, we would of been more than happy to look into this and resend / issue a refund if the parcel is lost but if you don’t reach out to us to let us know we can’t help you. Additionally our agents have just sent you a proof of postage stamp so you can see that the item was posted. Unfortunately as you didn’t select tracked shipping you would not be able to track the item throughout its journey.

Noté 4 sur 5 étoiles

service and product review

ordered next day delivery on friday 22nd but came on wednesday 27th 😭
apart from this the lash serum is very good and will most likely be ordering it a third time but i won’t be buying next day delivery as it did waste £4

2 septembre 2025
Logo de LURE Beauty

Réponse de LURE Beauty

Hi Christie, as you ordered over a UK bank holiday there will be delays in shipping and receiving your parcel as advised to you over email. But we are happy to hear that you are loving the serum!

Noté 1 sur 5 étoiles

Complete scam

Firstly, I tried to cancel my order after discovering this company is likely a scam, less than an hour after ordering and was told it was most likely already given to the couriers and it wouldn’t be cancelled. The order didn’t ship for another day so this was clearly untrue. I received no tracking number despite paying for tracked shipping, and have been waiting over two weeks to receive it (was told 3-7 days). I reached out twice, 8 days ago and again 3 days ago, and have gotten no response. DO NOT ORDER!!

30 août 2025
Avis spontané
Logo de LURE Beauty

Réponse de LURE Beauty

Hi Shauna, thank you for reaching out to us! We are sorry for any inconvenience caused unfortunately parcels take a bit longer/ go missing which is out of our controll. Thank you for being understanding and co-operating with us over email to get this resolved, and we’re glad we could get your refund back to you! Any further issues please don’t hesitate to reach back out!

Noté 2 sur 5 étoiles

Lashes haven’t grown at all !!

Lashes haven’t grown, they’ve thinned out I’ve been using the product for well over a month now so have been using it long enough to notice a difference. I also found it cause dryness on my eyelid in the area it was applied. So overall I wouldn’t recommend or get this again.

26 juin 2025
Logo de LURE Beauty

Réponse de LURE Beauty

Hi Gem, we must highlight that everyone’s growth is different and although some people will see significant growth within the first 4 weeks it can take others longer depending on where you are in your current lash cycle, the lash cycle of the eyelash is 90 days. From what you’ve described it sounds like you are towards the end of your lash cycle. In regard to the dryness this may suggest a personal sensitivity to an ingredient in the serum itself and not the product as a whole. Our serum is dermatologist approved and safe for eczema and sensitive skin.

Noté 1 sur 5 étoiles

I still didnt receive my order OR an…

I still didnt receive my order OR an email, i emailed the company, wrote them on instagram no answer, I am not paying for an order i didnt receive so can i please receive an email instead of only an answer to this rzview ??

4 août 2025
Avis spontané
Logo de LURE Beauty

Réponse de LURE Beauty

Hi Meltem, you emailed on Sunday. It can take 24-48 hours for as customer service agent to come back to you, this has been picked up this morning we did ask in previous communication for you to confirm if any customs communication had been sent to you to help speed this process along to which you haven’t advised. We are commited to resolving this with you, but as advised it takes 24-48 hours for our agents to come back to any email and our socials are not managed by customer service agents they who won’t be able to help you.

Noté 5 sur 5 étoiles

I’m on my 2nd bottle

I’m on my 2nd bottle, safe to say it’s the best lash serum i’ve used compared
to many well known brands. I also use on my eyebrows & it works great for growing my brows too! Both my brows & lashes are so much thicker and longer thanks to this product! Love love love

1 août 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus