LuxHair Wigs Avis 

I am so glad I saw your television ad program/promotion. I have always wanted to try a wig, and with added situation of hair loss. I feel elated!! Thank you.

Love your show I am a 63 yr old white women with naturally black that I have co,ores for 30 years- my hair is past my shoulder blades- and thin on top. Square face would like longer curled to hit shoulder do you have one..? If so e-mail me I bought one but didn’t get the second one free what happened? Tina@

Good site,wish they showed each wig
every color. Very good price

I was watching QVC VERY late last night and was so impressed with Sherri Shepherd's program. It was difficult to decide on which style and color to choose. Ms. Shepherd recommended that "If you are a first time purchaser" choose the color closest to your natural color. I just ordered and am anxiously awaiting my delivery.

My order be so fast and the lace wig be perfect I'm so happy I have a excellent service from my customer service everything be genial

Poor customer service. poor ordering changed my billing from one payment to three after order was placed! I'm not happy

I ordered a wig last spring and people cannot believe it is a wig. I had my best friend of 40 years put her finger underneath the wig in back to prove that it was a wig! I have very fine hair and love that the wigs are not real thick hair. You are the greatest and it is so nice to have confidence in myself as far as the hair goes. I have never had that confidence before. Thank you!!!

I have been wearing my Sherri Shepherd wig for 2 weeks now only during working hours and not on the weekends or evenings. The wig already looks terrible and the ends are dry and brittle. I want to curl the wig but I am afraid that I will make it worse. I am so disappointed especially because I paid so much for it. I have bought wigs that cost $20.00 that have lasted longer than the lux hair. I can't send it back because I cut the bangs when I first got it. I got on the website and attempted to send them an email but could not. I guess that I will be going back to buying cheap wigs.

I love these wigs from Sherri!!!!! I always seem to miss her on VCV, but actually you can't beat this site anyway!!!! I just wish all styles were available in all colors. But still, you can't beat this site!!!
By the way, I am a beautician, but Sherri still does it better than anyone !!!

Marilyn

I HAD TO START WEARING WIGS AFTER BEING IN BAD CAR ACCIDENT, LUXHAIR IS NUMBER 1..ONE OUT OF 5....NO DOUGHTY ESPECIALLY THE SHERRI SHEPARD. MY FAVORITE! IF I DON'T LIKE THEY WORK WITH ME. NO ONE ELSE WOULD DO IT.A LOT OF PEOPLE THAT KNOW ME ASK WHERE DO YOU GET YOUR WIGS....I TELL EVERYONE

I love Sherri Shepherd wigs and LuxHair seem to be the company to purchase it from, however there is problems in getting and operate on the phone to order.

First time on the site and very easy to use and follow.

This is my fourth purchase from Sherri! Wigs are so much fun!

Sherri's wigs are amazing. So sad having a difficult time finding them in stock.

I'm sorry I even had to give it one star. Extremely disappointed with Sherry and her company. Ordered not one but 2 wigs. Both colors were not the blond that I requested. I found a return address with instructions online and returned both wigs in pkg. with tags still attached immediately. Imagine my surprise when both packages were returned after 2 weeks saying sent to wrong address. One was even repackaged! When I called they said my 30 day return was too late. DO NOT ORDER FROM THIS COMPANY! Sherry Shepherd this is your company. Too bad you couldn't run an honest business. Many of us have to buy a wig because of medical problems. You have no integrity and that's a shame..

6/01/17. I am editing this post because I heard from a woman representing LuxHair Wigs by the name of Elsa Ramirez. I wish I could post her email address but Trustpilot does not allow.
This was her response after she saw this review:

On Tue, May 30, 2017 at 9:40 AM, Elsa Ramirez wrote:

Hi Mary, my name is Elsa Ramirez and I am the assistant to Brett Saevitzon, CEO of Luxwigs, I read your review on Trustpilot and was very disappointed in what has occurred. I am reaching out to you to see how I can help you, as our customers are very valuable to us.

From: Elsa Ramirez
Sent: Wednesday, May 31, 2017 11:14:46 AM
To: Craig Shandler
Subject: FW: Wigs

Craig, can I have permission to refund this customer so she can change her review on trustpilot please?

From: Craig Shandler
Sent: Wednesday, May 31, 2017 7:46 PM
To: Elsa Ramirez
Subject: Re: Wigs

Yes

On Thu, Jun 1, 2017 at 8:30 AM, Elsa Ramirez wrote:

Good morning Maryeve I got approved to refund you from our office, I will be sending you a check as I cannot override the system to refund you back on your credit card, please confirm that you will be shipping the wigs back to my office.

*When I told her the address I had shipped the wigs back to her reply came back as :

On Thu, Jun 1, 2017 at 2:09 PM, Elsa Ramirez wrote:
That is a completely different company than we are. Our wigs are Luxhair by Sherri Shepard.

*The two wigs I purchased were directly off the Sherri Shepherd Luxhair site. I sent her a picture of my packing slip that I received with both the wigs to show her that indeed I bought from the original site. And asked where on their original website was their return information. I've not heard since then one word.

BUYER BEWARE! There are a couple companies that sell Sherri Shepherd wigs! Evidently I got one of those companies whose instructions I followed to a tee and sent to a Kansas City, MO address. The problem was I didn't order from that company so they sent my pkgs back! At least they were honest! The Luxhair Sherri Shepherd website DOES NOT have a way of returning the wigs!

PLEASE DO NOT BUY FROM THIS COMPANY OR ANY OTHER PRODUCT FROM SHERRI SHEPHERD WIGS!

My recommendation is if you do want to return one of her wigs then besides posting with Trust pilot also send complaints to ELSA RAMEREZ and CRAIG SHANDLER! 844-531-8901

LUXHAIR BY SHERRI SHEPHERD
C/O ELSA RAMEREZ & CRAIG SHANDLER
7850 Ruffner Ave.
Dept. 4000
VAN NUYS, CA 91406

I know if I'm going thru this run around you are too. I'm so very sorry.

Sherri Shepard goes on Home & Family with free advertising for her wigs and says "Don't forget to enter the code "Sherri" for a 15% discount! Yea right!! No place to enter it online and if you call in they tell you what a great deal your getting but sorry their not able to enter your code anywhere either. Didn't place an order just because I expect to get what your told you will get. Maybe I'll get over it and order later....not right now, just because it's not right. Get with it Sherri, keep up with your business. A 15% discount is not that big a deal but you should honor what you say!!

This is the 4th time I have ordered thru this site...perfect each and every time...love love love

I could find no spot to put Promo Code Sherri which gives a $15.00 discount. On TV show Home and Family today was told can use promo code

Ordering on the site was very easy. I am looking forward to receiving the wig I ordered.