Lyons Davidson Solicitors - Bristol Avis 829

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.

Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.

From my first point of contact with Lyons Davidson Solicitors through to my Case Handler being appointed, all the staff involved were friendly, polite and nothing was too much trouble. Contacting a Solicitor for a legal matter can cause apprehension and the matter itself is usually stressful, so having people put you at your ease is wonderful.

We recently had the pleasure of being supported by Lyon Davidson Solicitors in helping us to evict a tenant from our property, and we cannot thank two of their staff, KYLE GARRETT and LEE DAVIS enough for guiding us through the entire process with absolute professionalism and sound legal advice.

We were constantly kept informed through out the process and they promptly responded to our queries with clarity, which effectively ensured that we obtained the expected outcome in our case, within a reasonable time frame. Kyle supported us throughout the court process and ensure that legal representation was provided to us at the hearing.

Lee was particularly helpful with the post-court eviction proceedings and securing bailiffs to assist with that operation. His methodical approach ensured all grounds were covered and that the day went as expected.

Kyle and Lee are both first -class professionals who demonstrated dedication and commitment in going the extra mile to ensure that we regained possession of our property.

We would highly recommend the company, and in particular, KYLE GARRETT and LEE DAVIS for a fantastic service to us.

Dr George & Mrs Beatrice Williams

I found this legal company substandard. One in six reviews here are one star and it’s worse on other review sites. No surprise when you understand their setup. All the reviews are people like me told to use them by their insurer claims manager “Arc Legal”. Not by choice or recommendation. The claims are mostly not handled by solicitors but by a “paralegal” or “claims handler”. I’m guessing that’s because they’re not getting paid enough by the insurer, despite “£50,000 legal claims cover”. So Lyons don’t staff the work with solicitors, and work on low margin, high volume claims. Yet the company charge these unqualified people out for hundreds per hour and they’re advertising themselves as solicitors, not like in review replies here where they say they are “legal advisors”. It might have been ok if the paralegals had been experienced (they weren’t) and the work properly supervised by a solicitor (the supervisor wasn’t.) I understand under a case called Mazur, this isn’t allowed. You’re far better off telling the insurer you will choose your own solicitor. Don’t pay any attention to this company telling you the policy doesn’t give any legal right to be represented by a Solicitor as they are writing in reviews here. Even the policy says you can choose your own solicitor and it’s a legal right, although expect “Arc Legal” to obstruct you in doing that.

My case is now finally over.
3 years it took.
Injury claim accident - 2023.
2026 finally got a letter of my payment to soon be transferred.
Having no communication and update with my original case handler to my case handler transferred to someone else to be even worse, no process and new updates.

Case handler now has been changed again.

Mr Reet Mahi.
He got onto my case and had sorted everything, speedy process and he had done brilliant. I would give no starts at all but I will give Ravi Mahi 5 stars for sure. Thanks for your help Mr Mahi wish you was handling my case since the claim.
Since December 2023 nothing was happening
Ravi was transferred to ny case from 03/2026.
Letter of payment to be received 04/2026.

I was very lucky to have been so wonderfully supported and advised by Mr Nelay Joshi throughout what was a very difficult and stressful time. Mr Joshi promptly responded to and answered all my questions in a clear and understandable manner. He showed great compassion, kindness, and with an analytical approach managed to concisely condense my issues into a coherent narrative that was both eloquent and compelling. I would highly recommend and rate this company and wish to complement the quality and integrity of its staff.

I had a positive experience of Lyons Davidson. Throughout my case, Tia Parmenter was consistently helpful, polite, and professional. She kept me informed and responded promptly to any queries, which made what could have been a stressful process much easier to manage. I appreciated her persistence in chasing matters and achieving a successful outcome without the need for court proceedings. Thank you for your support and excellent service.

Although my claim was for a small amount, Bethany Chandler kept me well informed regarding the process and progress. A satisfactory conclusion was arrived at.

I was involved in a serious road collision while riding my bicycle, and the legal process that followed was long and often felt like a marathon. Throughout this complex journey, Kerry Smitheram from Lyons Davidson Solicitors was consistently supportive, professional, and reassuring.
Thanks to her dedication and expertise, my claim was successfully settled. I am truly delighted with the outcome and very grateful for all the help and guidance I received along the way.

I had a positive experience with Lyons Davidson. Good communication and pragmatic legal advice. Sunaina was an excellent client contact, with timely updates and managed all communications effectively. Thank you

Over the course of the claim (3 years), I have always managed to speak to LD solicitors promptly when required. Initially I dealt with James Chapman, and in the past year the case was passed to Andy Vraitch. Andy was most helpful and managed to provide me with the necessary information and advice to enable myself and my wife to attend Court and ultimately be successful in presenting our case.

Kept us informed at every stage , very , very professional, pleasant and knowledgeable, put us at ease, would recommend Lyons Davidson to everyone including family and friends

You are a disgrace! Stop sending unsolicited messages and letters. Have you got nothing better to do than target vulnerable people who do not need your services?

I would like to sincerely thank the Lyons Davidson team, specifically Sajida Abaidin. Since she took up my case, everything has been fast-tracked and handled very professionally. She has got the outcome that I was hoping for and I am very happy and grateful to have had her service, which I highly recommend to others.