Lyons Davidson Solicitors - Leeds Avis 

Courtney and Aqsa were very polite, helpful and knowledgeable, keeping me well informed and updated on the progress of my case and helping me achieve a successful and positive result, thank you lady's.

Many Thanks to Lyons Davidson For concluding my Personal injury claim after a road traffic incident.
Special Thanks to Eskander Juka for the completion
of the claim and the sympathy and consideration shown to me Well done

The claim was handled extremely well, very happy with the outcome.

Genivieve Cunningham has been helpful throughout the process and helped me successfully claim for my accident. She went over and above and would use Lyons Davidson again if I ever needed too.

The professionalism of the final case handler- Faye Tovey.
I am grateful for the prompt and efficient way in which you have responded to my initial communication, around 2 weeks ago. I also appreciated your informed advice about proceeding with this claim, which, had the whole process of the claim not taken 28 months to reach this stage, I would have gladly accepted. You have done a great deal to restore the reputation of your company- and the whole motor insurance claims industry- in my eyes.

Aqsa Mohammed was an incredible help, during my case. Throughout its entirety, she was thorough, patient, professional and informative. I always felt understood and appreciated her patience. This type of case is increasingly challenging to deal with, both mentally and physically, but Aqsa helped me every step of the way. She has been truly fantastic. Thank you so much for all of your assistance.

I am currently waiting for a court case for compensation to be heard in january 2023.

Inwrote to Nicola Sykes explaining that i have received some unwelcome news regarding my health and asked if i could just accept the offer that has been made by the the other side.

Nicola replied saying yes she will get Chloe to contact me. Over 1 week later i have still not heard from Chloe.

Ibsent a reminder email to nicola sykes politely saying i hadn't heard from Chloe. I am still waiting a reply.

My health is not good and this service is abysmal.

Aimee was my case handler great communication and very helpful and efficient thanks for the result you got for me Peter

After 4 years of frustration and being passed from one case handler to another and basically getting nowhere
and more upset and frustrated by the day I was finally given Lyn Edwards from the Leeds Office in June 2022.She has been efficient,pleasing to deal with, understanding,professional and a good communicator

I had tremendous timely communications with Aimee Hawkins.
A full concise report was carried out for determining if my employment claim was to move forward to the next stage. I Would highly recommend Aimee to deal with employment types issues.

Luckily, a simple process. Contact with them was efficiently handled.

Insurance company passed my case to them.

Although things were delayed both by Covid and CPS delays in prosecuting the other party, Lyons Davidson in the shape of David Newby, Mark Wilkinson and, latterly, Samantha Mercer were always helpful and professional and finally secured a good settlement for me

I don’t normally do reviews but on this exceptional case I have to mention Lyon’s/Davidson Courtney janotta and associates Courtney especially a massive Thankyou I had a exceptional different case at beginning being let down by another form but wow this firm stepped in at last minute saving a years worth of valuable work they put the case together in 3/4 months I was very surprised but they did it well done I’m recommending them because of their timing and immense work committed in a short time frame I can only say Thankyou and Thankyou again n-p

My claim was dealt by Genevieve from the litigation department. I can almost say that I was impressed with the customer care and the prompt feedback she provided me with.
She set our clear and concise steps for my claim and keeping things realistic.
I would definitely recommend and would return myself to Lyons Davidson if the matter occurred again.

Many thanks
Sarah

I had a car accident in 2021. Lyons Davidson were the law firm appointed by my car insurers. Initially, I was a little concerned as they weren't local to me but communication by phone and email was generally efficient and fairly timely. I mostly dealt with the same person, although I think she was part-time and this gave a feeling of continuity to the process.
My requests for explanation, clarification and information were always dealt with politely.

The service I received from Lyons Davidson has been hit and miss. If I would have had Genevieve Cunningham from the start, it would have been 5* easily.
At the start of the process my first case hander was a guy called Ben. During a stressful period, he wouldn't answer emails or messages through the portal, wouldn't pick up calls or even return them. Absolutely terrible service.
Then Genevieve came along and was a superstar. Brilliant service, always willing to support and answer queries promptly.
I think I would have given up if it wasn't for Genevieve, so a special thanks to her for being brilliant and helping me through.
I think Lyons Davidson need more Genevieve's

Catherine Charlesworth is the Case Handler to ask for if you have a Personal Injury claim. I have no hesitation in giving her a five star review as she handled my case in a professional manner and to an extremely high standard: so rare to find these days.
My case was particularly challenging, but Catherine saw it through (to an extremely successful conclusion) despite facing a variety of issues: such as the other side entering insolvency and making low offers in respect of damages.
Catherine’s communication, both written and by phone, was superb. She was prompt, courteous and knowledgeable and answered my queries clearly and succinctly.
Excellent customer service Catherine: keep up the good work. You’re a gem!

I have a claim dealt with by yourself this has been a bad experience as to the way you charge your clients and the lack of communication through you so called portal your charges are not open and honest they are never discussed verbal are put across when a offer is made it should be clear that your cost have to come of before your clients except and know I’m chasing you for payment when you told me it was getting processed 10 days ago and my explanation was sorry don’t know why but I’ll do it know bye such a bad company my recommendation is not to use them find a better company

Had a accident over 2 years ago and still no resolution! Had 4 case handlers and no contact for months. Am so disappointed. Would like to have some assistance please
SEG/GR05/01471971/00000001

I have been supported by Genevieve Cunningham from Lyons Davidson in claiming compensation against a third party for injuries sustained in a road traffic accident
Genevieve has provided excellent support providing advice and guidance throughout the process and ensuring I was kept uptodate in a timely manner with easy to understand communication
Setting up an easy to use portal made the communication to and from Genevieve very easy, quick
and accurate