Racist and unprofessional treatement
Extremely unprofessional, rude and racist. I called the place beforehand and asked about opening hours and whether tickets needed to be purchased, I was told it was not necessary as long as we arrive between 10 pm and 11 pm. We arrived 10:30 pm, left standing outside for some time and then we were told it's only for members. That was incorrect as it wasn't mentioned on their website and staff assured me on the phone that the place is open as normal. We were a group of Muslim and Eastern European girls and from the staff's discriminatory attitude, it was obvious that was the reason they didn't want to let us in.
It's very disappointing to experience such hurtful encounter in this day and age.








