I’ve only had to call them twice over the years I’ve been with them, both just general queries (ie whats the highest amount they would match my pension payments?) and they’ve been amazing, clear and t... Voir plus
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Lisez les avis des autres
Deductible fees were too much you end taking peanuts home after that compared to some other umbrella company apart that their service is excellent, staffing great , management great.I never witnessed... Voir plus
Everything made easy. Staff very professional and helpful. No problems at any stage of administration and everything always completed on time.
I always found MainPay very good. Unfortunately I had to change to Giant, another umbrella company because of some government regulation. They cost twice as much.
À propos de l'entreprise
Écrit par l'entreprise
MainPay is a leading UK Employment Business, often referred to as an Umbrella Company. We specialise in providing a compliant and tax-efficient working solution for temporary workers contracting in the UK. The MainPay mission of developing close and sustainable partnerships with our clients has allowed us to successfully employ temporary workers and provide services to UK businesses across all sectors and industries since 2006. In addition to providing a tax efficient payroll, our unique services are aimed at ensuring that all parties are always better off by engaging with MainPay. Our clients benefit from being able to focus on their core activity of finding placements while having MainPay expert support staff to address all their and their candidate queries and issues.
Coordonnées de contact
4,4
Excellent
66 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very pleasant experience with MainPay
Very pleasant experience with MainPay. Thank you!
10 octobre 2025
Avis spontané
Réponse de MainPay
Dear Kali,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
It was very lovely speaking to Natasha…
It was very lovely speaking to Natasha and she clear all my questions regarding payment method etc. she was extremely supportive and telling me everything in detail with clear communication. I really appreciated her help.
3 octobre 2025
Avis spontané
Réponse de MainPay
Dear Zumar,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I talked to Natasha by phone
I talked to Natasha by phone. She was helpful and nice person.
2 octobre 2025
Avis spontané
Réponse de MainPay
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I had the pleasure of speaking to John…
I had the pleasure of speaking to John Rhode today. I had some questions answered and John took his time to clarify all the information. He was very helpful and patient with me on the phone. Many thanks.
2 octobre 2025
Avis spontané
Réponse de MainPay
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
MainPay,They are reliable
MainPay,
They are reliable and the one thing that i cherish about them is they pay on time.
9 mai 2025
Avis spontané
Réponse de MainPay
Dear Yemi,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
It has been a pleasure working with…
It has been a pleasure working with MainPay. I started working with them in 2023 and have consistently received excellent service throughout these years. The team is professional, responsive, and supportive.
Taruna Jangid.
16 septembre 2025
Avis spontané
Réponse de MainPay
Dear Taruna,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Communication is clear
MainPay offers a straightforward and efficient payroll process. Communication is clear, payments are made on time, and the overall service feels consistent and dependable. Their professionalism provides peace of mind, and I appreciate the support offered throughout.
8 septembre 2025
Avis spontané
Réponse de MainPay
Dear Lilliana,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I was recommended Mainpay by my agency…
I was recommended Mainpay by my agency and I work with two agencies both of which pay me simply and directly to Mainpay
4 septembre 2025
Avis spontané
Réponse de MainPay
Dear Mark,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Main pay always pay me on tim and…
Main pay always pay me on tim and always the correct amount
Very simple
I have used main pay for over a year and it never fails me.
31 août 2025
Avis spontané
Réponse de MainPay
Dear Beenish,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thanks to Mainpay
Thanks to Mainpay . Customer service is the best the patience , quick response never no issues and great service all around.
30 août 2025
Avis spontané
Réponse de MainPay
Dear Angelina,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
I was working as Teaching Assistant…
I was working as Teaching Assistant since 2014 . And I had very good experience to their system of payment in time with payslip. And also provide p45 and p60 with generosity . They had good communication skills .
20 juillet 2025
Avis spontané
Réponse de MainPay
Dear Mrs Begum,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Their customer service are very professional
Their customer service are very polite, understanding & helpful. They make the payslips easy to understand. They pay on time. All their documents are well organised . I never had any issue with them since I joined many years ago. I definitely advise people to join it
30 septembre 2024
Avis spontané
Réponse de MainPay
Dear Rana,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thanks to mainpay
I am Emmanuel Odion a staff of main pay.I have been with mainpay as a supply teacher for over a year now and I must say that she is a very reliable umbrella company.Thanks to mainpay for a high level of reliability.
28 août 2025
Avis spontané
Réponse de MainPay
Dear Erominsele,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Thank you, MainPay, for the excellent service!
I started working with MainPay in 2017. They are still my main umbrella company even though I had the opportunity to work with other umbrella companies. I have received excellent service throughout all those years. If I ever needed help, all the information is thoroughly and clearly explained on their website. I do all the things online and have had to contact them only a couple of times. When I had to call, the service was amazing!
Thank you, MainPay, for the support and amazing service!
28 août 2024
Avis spontané
Réponse de MainPay
Dear Elena,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Years of great service …
I’ve been with MainPay umbrella company for many years, and throughout that time, their service and support have been nothing short of exceptional. The team has always been responsive, professional, and genuinely supportive—making the entire experience smooth and reassuring.
It’s truly disappointing to hear that MainPay Money is closing down. The discounts and benefits offered through that platform were a fantastic perk, and I’m concerned about losing access to those advantages that added real value to being part of MainPay. I hope the company considers alternative ways to continue offering similar benefits.
28 août 2025
Avis spontané
Réponse de MainPay
Dear Paulina,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Please not we will be offering an alternative benefit scheme, I am unable to find your details through trust Pilot, so please reach out to the MainPay team on 0207 808 6401 directly to enquirer further.
Best regards,
MainPay
Thank You MainPay!
Hello, I am Carolyn Stewart. A very busy Supply Teacher.
Been with this company since 2017.
I get a readable payslip, and each year my P60 is concise.
Thanks to MainPay, I do not have the worry over working out Tax and Insurance or anything else coming out of my hard earned wage.
Messages are as up-to-date as needed.
Access to their site is straight forward.
Data is handled safely, and when I need to interrogate or justify pay details, I can see breakdowns in a simple and comprehendible manner. Thank you for having my back, MainPay!
28 août 2025
Avis spontané
Réponse de MainPay
Dear Carolyn,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Helpful
Always very helpful and polite,always been able to offer support and advice when needed
28 août 2025
Avis spontané
Réponse de MainPay
Dear Karen,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Excellent customer service
Excellent customer service and clear on work relationship.
15 août 2025
Avis spontané
Réponse de MainPay
Dear Yole,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Excellent Service
Hi, this is a message for Nana. An excellent and friendly service provided. Very friendly and polite with a great sense of humour. Very supportive and smooth with providing constructive information. I really appreciated the support provided. Very professional, calm and collective.
Thankyou
4 août 2025
Avis spontané
Réponse de MainPay
Dear Mohammed,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
Trust mainpay
Mainpay is an amazing employer man they paid on time perfectly sort out any situations without hesitation what a company id highly suggest them to everyone , for example I spoke to one colleague at the company at not to long after 9am which is early Chana Arendse amazing person helped me out in an instant thank you guys
1 août 2025
Avis spontané
Réponse de MainPay
Dear Psn,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service.
If there's anything more we can do for you, please don't hesitate to let us know. We look forward to helping you again soon!
Best regards,
MainPay
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