Mansell McTaggart  Avis 

There aren’t enough words to describe how grateful I am to the Mansell McTaggart team - a particularly big thanks to Greg who was so incredibly helpful. From our very first viewing of the property until the moment we received the keys, the team were on hand to answer any questions we had.

Their communication is excellent, we never struggled to get hold of them and received prompt responses throughout, with regular check ins both via emails and telephone calls. Greg provided us with answers to the many questions that we had on the process and was the calm voice of reason through some stressful times (despite this being no fault of Mansell’s!)

It is very clear that the team are genuinely passionate about what they do and want to making the moving process as seamless and stress free as possible. This is something we really did appreciate.

I would highly recommend selling or buying a property from them because they genuinely go the extra mile. Greg is an absolute asset to the team.

Thank you so much!!

We have just bought a house through Mansell McTaggart Storrington. Joanna, Mark and the team have been great. They have been our faithful advocates through a lengthy process, and genuinely shared our delight and relief when it all finally came good. The reason I haven't given 5 stars is because we were relocating some distance, and to start with they seemed slightly bemused by us wanting subsequent visits to the house when we were in the area (sometimes at quite short notice, to be fair!). This is probably applicable to many estate agents - buyers need more than 15 minutes in a house to make the purchase of a lifetime! But I don't want that to detract from a good review overall - we soon became friends and they accommodated many a visit, as well as visits from tradespeople and keeping an eye on the house while it was empty - so they went above and beyond in the end. Thank you to you all

The customer service from selling my home with Mansell Mctaggart was exceptional. They called or emailed feedback after each viewing and even called to say when they couldn't secure feedback. It made the process enjoyable and stress free

Once again Mansell McTaggart have proved themselves to be a poor estate agent. Due to their lack of diligence with checking that finances were fully in place, our house move, which was a relocation for us, have been completely upended at the last minute. I have also dealt with them in the past and have never had a good experience, they don't tell the truth, don't do their job properly and I would recommend that you don't use them. Use someone else.

Buying and selling a house is not for the faint hearted and I was very close to giving up on selling my house, but Mansell and McTaggart in Hove came through when it really mattered.

Their communication throughout the process was excellent, their marketing (videos ) made a huge impact on getting the right buyer through the door and I always felt informed and supported.

A special call-out to Joanna, their brilliant sales progressor, who was instrumental in keeping the chain together at a very crucial stage. Her calmness, patience, and practical approach made all the difference, and I can’t thank her enough.

If you’re looking for an estate agent to sell your home, I highly recommend Tom and his team. they truly know the market, and they do a fantastic job of qualifying viewings. Most importantly, they focus on the details—and in this current climate, that’s exactly what it takes to get your house sold.

Thank you, Mansell and McTaggart, for helping me achieve what I had almost given up on.

cannot recommend Jo, Mark and Greg at Mansell Mc Taggart, Storrington, highly enough. Selling my home was an incredibly emotional and challenging experience, but they guided me with exceptional professionalism, patience, and genuine care throughout the entire process.

They weren’t just estate agents, they became trusted friends, offering support and understanding every step of the way. Their kindness, honesty, and dedication made a stressful time far more manageable, and I’m truly grateful for everything they did.

If you want an estate agent who combines expertise with compassion, look no further,
they are simply outstanding.

How reassuring to find such a professional, caring dedicated team of super people. Tom George and his team in Hove, Brighton, Steyning have delivered exceptional service in selling our property and guiding us to purchase our next. Utterly reliable and with genuine care in handling even the most tense of situations. Use Tom and his team at Mansell Mctaggart for superlative support in buying and selling your property.

Just before the strict 10:00 deadline, I spoke directly with the agent handling offers. He confirmed there were no offers in the £290–£300k region. I then submitted a clear, chain-free offer of £295k — well above that range — and received confirmation of receipt by email. Despite this, the property was sold to someone else with no explanation, no timestamped evidence, and no transparency. I am now gathering evidence, including recorded calls, and will escalate this to The Property Ombudsman and Trading Standards to protect my rights and obstruct the sale until the matter is resolved. Buyers deserve fair treatment — not vague denials and procedural silence.

Found out today my property that I own with my husband was up for sale with this company !!!
It seems if you have keys to a property you can just invite estate agents to look and they put it up for sale , why would they not check land registry ? , who owns the property ? , what a shambles of a company does this ?

Liam Smith was absolutely fantastic to deal with from start to finish. When we booked to view what is now our new home, he was incredibly helpful and provided all the information we needed. He was friendly, kind, informative, and had a great sense of humour, which really put us at ease throughout the process.

Out of all the estate agents we met, Liam was the only one who made us feel genuinely calm and on the same level. It’s a real shame to hear that he’s no longer with the company, as he was such a great representative and made a lasting impression on us and was part of the reason why we purchased.

After researching the local estate agency market, when we were looking to sell my dad’s home, Mansell McTaggart Copthorne seemed to be the best solution. However, since putting it on the market in January we have now moved to another estate agents. Although we had an offer earlier in the process (that fell through, through no fault of MM), the lack of effort and communication following this was staggering. No interest, no feedback and they had to be chased on every little detail. Viewings feedback was non existent and my advice to others looking locally for an estate agents in and around Crawley is avoid this bunch. Zero motivation and even less interest!

Jake & Josh were friendly,approachable and helped along our sale to conclusion.

I recently worked with Josh and Jake at Mansell McTaggart in Horley selling our house, and I couldn’t have asked for a better experience. They were professional, friendly, and incredibly knowledgeable about the process, which made everything far less stressful. What stood out most was how responsive they were – always available to answer questions, explain options clearly, and guide me through each step. Their support gave me real confidence during what can often be a complicated and stressful time. I would highly recommend them to anyone. Huge thanks to Josh and Jake!

Natalia and Stewart

Uckfield Branch - What an awful Estate Agency. Asked to view 2 properties on Saturday morning, told them more than happy to attend without them tagging along and the sales person (male) was anything but helpful. made up so many excuses and totally inflexible or helpful I simply advised that his Vendors should know how bad they are AND I would not bother viewing based on how awful my experience was with him.

I sincerely hope potential seller sand buyers heed my warning - why would you turn buyers away? If you are selling ever wondered why you are not getting viewings? Just how low can Estate Agency get?

I’d recommend Mansell McTaggart in Haywards Heath. Karl was a pleasure to work with and so helpful. They made an everything so much easier and I appreciate their support.

We would Highly Recommend Mansell McTaggart in Brighton for their total thoroughness.

We purchased our home through the Patcham Branch, and Fenton, was thoroughly efficient. We sold again through Mark Williams, who was Exemplary. Mark was thorough and on the ball from the point of valuation, throughout the viewings and the sales progression. Thanks also to Joanna for her endless calls and emails to lawyers from both sides, some of them pretty unresponsive. We were really pleased with the service received from Mansell McTaggart. They got a really good price for the house. They navigated various difficulties to get the deal over the line. Mansell McTaggart earned our trust at the outset and we valued their transparency. They also went the extra mile in helping out with various things to get the house ready for sale - special thanks again to Mark Williams. We would wholeheartedly recommend the whole Team, including Matt, Fenton (who sold the house to us) George, Bertie, Tom etc.

We have also used Oliver, and his team in Billingshurst and they too were very efficient.

BW RC & MMM

Mansell McTaggart estate agents in East Grinstead were fantastic throughout the process in selling my late father’s house.
I was updated at every stage with the sale.
I have to add Matt Chandler appraised the house realistically in the current market and I sold the house in the first three days when it live on the market.
I will definitely use these Estate Agents again.
Thank you for all your help.

Mansell McTaggart Horsham.

We Wouldn't use these again. We were rushed through our property Viewing and wasn't given the opportunity to view the Garage and Loft space to see the boiler, but as we liked the property we decided to put in an offer which was £5000 over the entry price. After we submitted a fair offer based on what we saw of the property, the Estate Agents then looked at our financials and tried to instigate a bidding war amongst buyers by claiming that we were £10.000 lower than everyone. This made me sick and I just found it dishonest. They wanted an extra £10.000 on top of the £5.000 we had already offered. We pulled out of the sale and retracted our offer. When asked why I had done this, I told them that I didn't appreciate there sales tactics, to which they replied "it's not sales tactics it the law" which is Actually untrue. They are not legally bound to reveal the other offers, they just don't want to. When you submit your financials to these swindlers, they will use them against you and try to pressure you into using all of your mortgage amount. It is already very difficult if you are a first time buyer, trying to stump up a deposit and now also the Stamp Duty. These people do not care about this, they are only interested in there commission and how much of your money they can get. Disgusting behaviour. Furthermore I posted this review on Trustpilot and Google and when the Director of the Horsham branch saw it, he posted his reply and purposely posted our identities' out of spite breaching GDPR. When we asked him to remove our names he flat out refused. I deleted the review and reposted it. ICO have been informed.

Big thank you to Scott in Ringmer branch. Very professional and well informed. Really seems to care about the clients.