Fantastic customer service from Mark…
Fantastic customer service from Mark Blake Cirencester.
My daughter booked her prom hair at Mark Blake in Cirencester and like any 16 years old, she was incredibly excited for her special day. On the day, I received a call from the salon to say that the colour specialist had been taken ill and rushed to hospital and unfortunately they had no one available to do my daughter's hair. She was absolutely devastated.
However, after several phone calls and a lot of effort from the manager Jade and the lovely receptionist Sienna,they managed to arrange for someone to come over from other branch (salon) just to do my daughter's hair. I can't thank the team enough for going above and beyond to make sure she didn't miss out. Their dedication and great customer service turned what could have been a very upsetting day into a wonderful experience.
I had one very happy 16 years old and her hair looked absolutely beautiful. Thank you so much to everyone at Mark Blake for your outstanding customer service. I would highly recommend them.








